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Candlewood Suites Plano East

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#23 of 44 Hotels in Plano
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Candlewood Suites Plano East
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68 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites Plano East
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Showing 67: English reviews
Baton Rouge, Louisiana
Reviewed 3 September 2016

The location of this hotel is ideal for me, because our offices, are just around the corner. I have stayed at other Candlewood hotels, but this one seemed more like an upscale high rise. A clean quite room is important to me, and this one hit the spot. Will return often for work.

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Helpful?
Thank hillaricastaneda
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Hillaricastaneda, Thank you for taking the time to comment about your recent experience and our great location. We always appreciate the opportunity to benefit from feedback from our guests.. I have shared your comments with our staff, as we are always appreciative of praise such as yours. Thank you again for your time and consideration. We look forward to...

Baton Rouge, Louisiana
Reviewed 3 September 2016

This Candlewood location was just around the corner from our offices, so the location was ideal. I have stayed at other Candlewood hotels, but this one seemed newer and more upscale. My room was near the highway, but no issue with noise. There was not a breakfast, but good choices nearby. Will be back next month, and will stay here...

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Helpful?
Thank Hillary C
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Hillary C, Thank you for taking the time to comment about your recent experience and our great location. We always appreciate the opportunity to benefit from feedback from our guests.. I have shared your comments with our staff, as we are always appreciative of praise such as yours. Thank you again for your time and consideration. We look forward...

Palo Alto, California
Reviewed 25 August 2016

My family stayed at this hotel for one month, while in the area for on the job training. The management and employees at this facility are top-notch. Our suite had a large bedroom set-up, with a separate kitchen and living area. This was ideal since we have two small children. Free laundry set-up was also a plus. The hotel was...

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Helpful?
Thank Ron C
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Ron C. Thanks for the awesome 5 Star TripAdvisor review, and for being our valued guest. We appreciate both! We strive to make every one of our guest's experiences at the Candlewood Suites Plano East, a "memorable moment". Thanks for mentioning that our large suite was comfortable for you and your family, and that "the top notch staff" made...

Panama
Reviewed 25 August 2016

This property is in top location, the building is of recent construction, maybe 2 yrs old, so everything looks new. Staff is friendly and is well managed. Internet works well and its free. This is a good hotel for people that is working or needs longer stays. It is not noisy, even though i could see the Hwy from my...

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Helpful?
Thank islaexpress
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Islaexpress, Thanks for selecting the Candlewood Suites Plano East, for sharing your experiences with the world, and for giving us a PERFECT 5 STAR TripAdvisor review. Wow, thank you!! I am also thrilled that your review mentioned our "great location" along with "friendly staff", and how comfortable the noise level of the hotel was for you. So, thank you...

Texas
Reviewed 20 August 2016 via mobile

Stayed at Candlewood in Plano on a Friday night, after a flight from Calif. check in was quick, room was clean and was a nice suite. We had a ADA suite with a living room, full kitchen, bedroom and large bathroom. Two televisions and a table to work or eat on. Would stay here again.

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Helpful?
Thank doctall41
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Doctall41, It is fantastic to hear that you found our hotel, to be clean and enjoyable for your brief stay. I am also a big fan of our spacious suites, with full kitchen capabilities. I am happy that your check-in process was smooth and seamless, after a long flight from California. There is no higher praise than a return...

Lucknow, Uttar Pradesh, India
Reviewed 15 July 2016

Good stay hotel. All amenities are good. They have gymnasium , a simple one but good. Free Laundry. Kitchen appliances are good.Staff helpful and friendly. Near by area is also good. Everything is within reach. Only thing was little annoying , that they clean and change linen, bed sheet once in a week.

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Helpful?
Thank 02806
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear 02806, Thank you for being our guest at the Candlewood Suites Plano East. It was truly a pleasure to have you here. I am thrilled to hear that you enjoyed the Plano area, and thank you for sharing with us that you had a great stay at the hotel and received friendly service and a comfortable guestroom as well....

Reviewed 25 June 2016

The room was adequate in size but the service was non existent. I just checked in about 1 hour and half ago. Internet not working, went to lobby to speak with front desk, out of office note with directions to house phone. Went back to room, checked internet, still no connection, called front desk from house phone. Immediately placed on...

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Helpful?
Thank Travis T
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Travis T. , I would like to sincerely apologize for the inadequate service that you received, when requesting assistance with your internet connection. Poor service is never acceptable, and I can assure you that this experience is certainly not typical for our hotel. I am committed to a comfortable, and problem free stay for every guest, and I deeply...

Greensboro, North Carolina
Reviewed 6 May 2016

Best staff ever..From the top to the bottom! I did not have one incident in 34 days which is impressive. The staff are always were smiling, personable and always offering help. I travel about 6-8 months out of the year staying in hotels and I've never had a better experience staying somewhere as I have had here. I would highly...

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Helpful?
Thank innovapdr
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Innovapdr, Thank you so much for your great review!! I love hearing that you found our service and guest rooms to be top notch. I am also thrilled that you did not experience any problems, during your long stay with us. There is no greater praise than a return visit, and when you look forward to seeing you again,...

PA
Reviewed 27 April 2016

Nice clean hotel, however the most impressive aspect was the front desk staff. At most hotels personnel will acknowledge guests if they approach the front desk, however the staff at this hotel actually waived to me or said hello with a smile whenever I came in the front door or got off of the elevator. It was they actually knew...

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Helpful?
Thank jks1949
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear JKS1949, Thank you very much for selecting the Candlewood Suites Plano East, while in the Plano area. I would also like to express my gratitude for writing your comments and especially recognizing our team members! Our entire staff endeavors to ensure all of our guests have a rewarding stay, from front desk, to housekeeping, to the engineering dept. I...

Reviewed 12 April 2016 via mobile

We stay here everytime we come to Texas and we have 2 small dogs and they are always so accommodating. The manager remembers us and we get great rooms. The front desk staff was always so great. The part time night auditor it was a girl i apologize for not getting her name, she was awesome my step son he...

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Helpful?
Thank Kimberlyrehfus
CandlewoodPlanoEast, General Manager at Candlewood Suites Plano East, responded to this review

Dear Kimberlyrehfus, Hello and thank you for providing your feedback on TripAdvisor , but most of all, thank you for your loyalty to our hotel. I am delighted to hear that you always enjoy your stays with us and that this latest stay also exceeded expectations! Our team is passionate about providing guests with exceptional service, and your comments, encourage...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The new Candlewood Suites Plano-East, Texas is a beautiful extended stay hotel centrally located in Plano. If your destination is Plano, Texas we are conveniently located off the President George Bush Parkway and just minutes away from Richardson Telecom and Technology Corridor, Garland, and Dallas. Popular points of interest nearby include: Hawaiian Falls Waterpark, Garland Special Events Center, Plano Centre, and Eisemann Center. Great shopping is just around the corner at Firewheel Town Center and Collin Creek Mall. Area businesses include: Cisco, Fujitsu, Texas Instruments, Blue Cross/Blue Shield, Texas Oncology, Plano Regional Medical Center, AT&T, Nortel, Hewlett Packard, & Samsung. The DART RailStation is only 2 miles from the hotel, allowing easy access to downtown Dallas. Attractions include American Airlines Centre, Victory Park, Dallas West End, World Aquarium and JFK Museum. Each of our spacious suites feature beautiful, modern décor with fully equipped kitchens. You can enjoy several complimentary services including: high-speed Internet access, 24-hour fitness center, guest laundry, or cook out in our Gazebo Grill. Our unique Candlewood Cupboard offers guests a variety of sundry and food items. Whether your trip is for business or pleasure, Candlewood Suites, Plano - East offers you the best value in the Richardson Telecom and Technology Corridor. ... more   less 

Additional Information about Candlewood Suites Plano East

Address: 2401 East George Bush Tollway, Plano, TX 75074
Region: United States > Texas > Plano
Price Range: ₹ 5,247 - ₹ 7,514 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Plano East 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Candlewood Suites Plano East Hotel Plano
Hotel Style:
#1 Green Hotel in Plano
#4 Family Hotel in Plano
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Plano East staff and other travellers.
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Questions? Get answers from Candlewood Suites Plano East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I alway like top floors...go high, always quieter.”
382crystalp, 17 Mar 2017 | Read review
“pick a room to rear farthest from expressway, very quiet on 2nd floor.”
chasbyrd0324, 14 Feb 2017 | Read review
“Stay facing away from the freeway, and ask to be away from the smoking rooms”
droods, 16 Jan 2017 | Read review
“Pick a room on the west side. The east side is a bit noisy from cars using the on-ramp to the tollway.”
237benb, 23 Nov 2016 | Read review
“choose 2nd floor away from elevator room”
  • View to the hwy
islaexpress, 25 Aug 2016 | Read review
5 of 5