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aloft Plano

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Traveller (57)
Room & Suite (30)
Dining (10)
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Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“wxyz bar”(3 reviews)
“shops at legacy”(16 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
3 Star Hotel
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Offers from aloft Plano
Special Offer: $10 Breakfast Credit
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Offers from aloft Plano
Special Offer: $10 Breakfast Credit
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (296)
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Traveller rating
117
99
47
15
13
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LanguageEnglish
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117
99
47
15
13
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All reviewswxyz barshops at legacyan arm and a legmodern vibefood areanice gymhotel of choicecheck in was quickbusiness triphotel roomthe staff was friendly and helpfulstayed one nightwater pressurenorth dallasbed was comfortablehipstarwood
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11 - 15 of 291 reviews
Reviewed 9 November 2017

Basic amenities were missing. Staff was very friendly but basic needs/expectations of a hotel were not met. When traveling having easy food options is critical. The food on hand was sub par in particular for dinner. In addition the food area had no flow, hard...More

Review collected in partnership with this hotel
Thank nicole_rossel
Response from Christine M, Front Office Manager at aloft PlanoResponded 12 November 2017

Hi Nicole, I'm sorry that our kitchen accommodations failed to meet your standards. We understand our system can be confusing. This is why we are currently planning to a renovate our re-fuel area. Thank you for acknowledging our great staff and I hope you try...More

Reviewed 13 October 2017

Nice clean hotel. Very happy w/the rate and excellent service by all the staff. Free parking and solid wifi... They have a "happy hour" of sorts so the bar does try to have some action and life - and seemed to be well enjoyed by...More

Thank SandyBC
Response from JosephFitzpatrick, Assistant General Manager at aloft PlanoResponded 16 October 2017

Thank you so much for the great review, Sandy! We take pride in our accessibility and vibe our hotel gives out, and we are glad you enjoyed it. Hopefully we will see you again soon. Safe travels!

Reviewed 26 August 2017

This is very trendy and hip hotel. I had a room for some 16 year boys who wanted to hang out after a tiring adventure at Main Event to celebrate a birthday. The décor was trendy, the rooms are a little like a dorm but...More

Thank MsTish42
Response from Kelli P, General Manager at aloft PlanoResponded 12 October 2017

Hello MsTish42! I just wanted to take a moment to thank you for providing feedback regarding your stay with us. I am so pleased to hear that you enjoyed our hotel, and that we were a good fit for your birthday celebration. We look forward...More

Reviewed 25 August 2017 via mobile

Easy to locate. Large, ample parking. Well lit. Very friendly staff. Xyz bar was very busy on a Thursday night. Large, quiet rooms. Modern and well appointed. This property is near many top restaurants and shopping centers.

Thank CobaltConnection
Response from JosephFitzpatrick, Assistant General Manager at aloft PlanoResponded 16 October 2017

Thank you for the great review! We hope to see you again soon.

Reviewed 27 July 2017

Don't be fooled by great photography. Aloft Plano has a lot of work to do if they want to compete with other hotel chains. The big opportunity here is Customer Service. From the front desk to the maid service, staff seem pretty discontent overall. There's...More

Thank rtheriault85
Response from Kelli P, General Manager at aloft PlanoResponded 27 July 2017

Hello! I wanted to take a moment to thank you for leaving such detailed feedback, and to personally apologize for the less than stellar customer service you received while staying with us. We pride ourselves on providing each and every guest with an exceptional experience,...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Meeting Rooms
Multilingual Staff
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$ 105 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Plano
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 105 - US$ 246 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Business Hotel in Plano
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (57)
Room & Suite (30)
Dining (10)
Pool & Beach (3)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Mike M
17 January 2017|
AnswerShow all 2 answers
Response from Ldragan3155 | Property representative |
Hi Mike M! Sorry for the delayed answer! We certainly do have early and late checkout if we have the availability. Just give us a call on your day of arrival and we will let you know if we are able to accommodate your... More
0
Votes
brentonanderson97
11 January 2017|
AnswerShow all 3 answers
Response from Ldragan3155 | Property representative |
Hi Brentonanderson97! We do always authorize a $25 hold for incidentals. This amount will go back on your debit or credit card if no charges are posted to your room reservation. Always feel free to contact us at the hotel... More
0
Votes
madferit73
27 October 2016|
Answer
Response from Ldragan3155 | Property representative |
Hi Madferit73! Great questions! We have had guests walk and say it is fine and others prefer not to, I personally think it is too risky of an intersection to cross on foot. We do have a hotel shuttle that runs... More
0
Votes
Room Tips
"Forget views. You're on a major tollway. Don't stay here if you need a view."
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"Away from elevator"
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"Best views fron of the hotel as you can see the highway"
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"Ask for a room with a good view"
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