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Comfort Inn Near Plano Medical Center

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Comfort Inn Near Plano Medical Center
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112 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn Near Plano Medical Center
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Showing 111: English reviews
Reviewed 21 November 2014

Second time I stayed here. I had a conference nearby and found it very clean and comfortable. The breakfast was well done, the staff very helpful and courteous, and location very convenient to most Plano locations. It was away from most traffic which was helpful in this congested area. I'd recommend anyone staying here.

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Helpful?
Thank Yodatravel
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you for taking the time to leave us feedback! We appreciate you choosing us. As you said, we are conveniently located near tons of restaurants and shopping. We hope to serve you again soon.

Reviewed 20 November 2014

I stay in this area a lot and this hotel is a great value. It is very clean including fitness equipment and all common areas. The room was very clean and comfortable and breakfast was better than most.

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Helpful?
1Thank Dave M
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much, Dave, for taking time to tell us about your stay. We always aim to be a clean, comfortable facility at a great price. We hope to see you again soon!

Reviewed 18 November 2014

We have stayed here before and never had a problem. We had to move to 3 different rooms to get a commode to work. This morning I opened the nightstand drawer to read the Bible and there was a bullet in the drawer. That was pretty upsetting. I told the receptionist and she had a non caring attitude. I don't...

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Helpful?
Thank Bgiz
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

I am so sorry that you had so many issues during your stay. We did address the housekeepers about report the maintenance issues and to clean the drawers thoroughly to assure no one else's previous belongings remain. We hope we see you again in the future to show you we can give you an exceptionally great stay!

Dallas, Texas
Reviewed 14 November 2014

Its one of the Best Places I stayed. I am in the military I move a lot and when I come to Dallas this the only place I stay in. The Receptionist treat you as family and work with you in anything you want. - Perfect customer service. - Clean rooms. - Best price. - the location its right next...

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Helpful?
Thank Dereje F
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

Thank you so much for taking the time to give us your feedback. We appreciate your kind words, and agree that our location is one of the most convenient in Plano. With 6 restaurants right in our shopping center and literally hundreds within a 5 mile radius, we have all kinds of fine dining as well as casual. Plus there...

Reviewed 6 November 2014

Checked in Nov 3rd. Was given wrong room- requested a double bed and they gave me room key for king bed. Went back, got another key to a different rm. Saw numerous roaches throughout this room- in bedroom and cabinets/drawers. Told front desk. They moved us to a different room, on a completely different floor. Saw even more roaches in...

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Helpful?
1Thank Ash A
Yuko
Reviewed 3 November 2014

We stayed Saturday night, first we received our room key and as I was entering the room we realized the previous guest left his clothes. We got moved to a different room, brought our things into the room then left for dinner and a movie. We came back and were getting ready for bed and my son noticed a bug...

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Helpful?
Thank soonergoof
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

I apologize for this incident. I assure you that the person you talked to was not the manager, I am. I was not here on Sunday. Since this is the first I am hearing about it, I will definitely take steps to address my staff about this. Please contact me at the hotel and we will discuss this issue further....

SHREVEPORT, LA
Reviewed 28 August 2014

We had a prepaid reservation for our May 2014 stay but had to give credit cartd upon checkin to cover potential incidentals. Our credit card was declined when scanned as was a 2nd credit card we gave them. I told the manager on duty they had an issue with their system because our cards were good. He basically told me...

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Helpful?
Thank KJNQUEEN
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

We are so sorry that you had this problem. Please contact me at the hotel so we can further discuss this. Thank you for bringing this to our attention.

Orlando, Florida
Reviewed 11 August 2014

Even though the property has been renovated and the rooms are newer, there was a smell of sweaty socks and dirty dogs in each room. I confirmed that it was not an isolated incident after the first night's stay (and the only night's stay), after viewing several rooms on the second floor and then finally a room on the first...

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Helpful?
Thank honestrealreviews
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

We apologize for the issues you had. We have instructed housekeeping and maintenance to make us better aware of any possible odor issue, which may have occurred after being full with sports-related teams the whole entire month. This is not an excuse and we will make sure it is not an issue in the future. We hope to have the...

Dallas, Texas
Reviewed 20 July 2014

The hotel was nice for the price,.. The bed slept well, the room was clean. There was a few short comings,. The Staff was a disappointment, upon check-in, the greeting sucked, there attitude was that of indifference, the dress was not professional. Not a good first impression at all. The door at the back of the hotel needed to fix...

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Helpful?
Thank Luke V
joeb_actor, General Manager at Comfort Inn Near Plano Medical Center, responded to this review

I apologize for your disappointing stay. Although most of my staff is new, and uniforms are on order, that was no excuse for any attitude of in difference they may have displayed. This is not what I teach my staff and I will address it. We hope we have another opportunity to give you the exceptional experience we are accustomed...

Whitney, Texas
Reviewed 12 July 2014

No pool. Limited amenities. Old, though clean & well kept. Poorly marked from the street; we drove by twice - AND KNOW THE AREA WELL! Reminded me of motels I used to stay in w/ my parents in the '50's! Good basic lodging if all you need is a bed & a bathroom.

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Helpful?
Thank LoboCPA1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Customers really matter at the 100 percent non-smoking Comfort Inn® Near Plano Medical Center hotel, which is conveniently located near shopping areas like the Shops at Legacy, Collin Creek Mall and the Galleria Dallas. This Plano, TX hotel is minutes away from many major medical centers and the Legacy business park. The Dallas / Fort Worth International Airport is 25 miles away. ... more   less 

Additional Information about Comfort Inn Near Plano Medical Center

Address: 5021 West Plano Pkwy, Plano, TX 75093
Region: United States > Texas > Plano
Price Range: ₹ 4,824 - ₹ 6,649 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Near Plano Medical Center 2.5*
Number of rooms: 64
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Also Known As:
Comfort Inn Near Plano Medical Hotel Plano
Comfort Inn Plano
Plano Comfort Inn
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the west side of the hotel, away from the main part of the parking lot. no noise from cars pulling in or out”
 of 5 bubbles TJSS, 17 Nov 2016 | Read review
“Didn't hear any noise on the 2nd floor.”
 of 5 bubbles LHLV01, 31 Oct 2016 | Read review
“Second is always quieter than first”
 of 5 bubbles htwh, 24 Oct 2016 | Read review
“Ask for a room close to the side exit, the near the front desk there is more people traffic and noise”
 of 5 bubbles roycem784, 13 Jul 2016 | Read review
“Go to a different Hotel!!”
 of 5 bubbles CVictory, 11 Oct 2015 | Read review
5 of 5