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FairBridge Inn & Suites

124 reviews
#34 of 47 Hotels in Plano
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Traveller (16)
Dining (2)
Room & Suite (1)
Overview
  • Excellent27%
  • Very good34%
  • Average18%
  • Poor8%
  • Terrible13%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Family Rooms
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (124)Write a Review
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11 - 15 of 123 reviews
Reviewed 22 May 2017

The front desk clerk could not understand that our reservation was already paid for and kept telling us "it says prepayment requires, you have not paid maam". He still refused to listen even after I showed him my credit card statement and turned to ignore...More

Thank LDugat
Response from ComfortInnNearPlano, Webmaster at FairBridge Inn & SuitesResponded 24 May 2017

Dear Valued Guest, Greetings from the Comfort Inn. We appreciate your review and also take your observations seriously. We have investigated the reservation related issue and are sorry for such an unlikely incidence. Our apologies for all the inconvenience and we shall manage the concerned...More

Reviewed 3 May 2017 via mobile

This is our second time staying at Comfort Inn in Plano. I was satisfied with the cleanliness of the room and the service the first visit. But this visit was a bit of a horrible experience. My friend stayed the first night by himself and...More

Thank Hye Sook A
Response from ComfortInnNearPlano, Webmaster at FairBridge Inn & SuitesResponded 8 May 2017

Dear Guest, Thank you for the review. I’m terribly sorry we failed you. While we take efforts to ensure a bug-free experience, you may have received bugs bites in a nearby park or other location that didn’t show up until later. In any case, I...More

Reviewed 1 December 2016

My room was clean & comfortable. The desk manger Latoya was very friendly & had great customer service skills. I couldn't remember my rewards number, but she became a detective and found it. Shower was a little dated but water was hot & plenty of...More

Thank CavemanHHH
Response from ComfortInnNearPlano, Webmaster at FairBridge Inn & SuitesResponded 3 December 2016

Dear Guest, Thanks for your kind words. I’m pleased that you would stay with us again, and I hope you have the opportunity to do that very soon. Nothing matters to us more than providing the very best guest experience. When you need us in...More

Reviewed 18 November 2016

this hotel is very close to several hospitals and easy to get to. while we were there, they were updating 10 rooms, with plans to update 10 more in january. everything was very clean, and the staff was very helpful. we got 10, very good...More

1  Thank TJSS
Response from ComfortInnNearPlano, webmaster at FairBridge Inn & SuitesResponded 23 November 2016

Dear Guest, Many thanks for your feedback. We thank you pointing out the fact that we provide excellent value of money. Positive feedback provide us with the motivation we need to continue our services.We are constantly looking for ways to improve our services and improve...More

Reviewed 5 November 2016 via mobile

Hotel looked nice in the photos, but when we checked in and got to the room, the fold out couch folded right on top of the bed. The closet had no door, only raw wood frame, the bathroom tiles were cracked and molded. The toilet...More

Thank rzrbkfn08
Response from ComfortInnNearPlano, Webmaster at FairBridge Inn & SuitesResponded 7 November 2016

Dear Valued Guest, Thanks for writing the review and observations. We apologize for whatever may have happened howsoever. Please note that we have investigated the unfortunate trouble you had, but have taken remedial steps to see that it never happens again to any of our...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Breakfast Available
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 62 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 62 - US$ 132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (16)
Dining (2)
Room & Suite (1)
Hotel & Grounds (33)
Questions & Answers
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Room Tips
"Go to another hotel"
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"choose the west side of the hotel, away from the main part of the parking lot. no noise from cars pulling in..."
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"Didn't hear any noise on the 2nd floor."
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"Second is always quieter than first"
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