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Extended Stay America - Dallas - Plano Parkway - Medical Center

ExtendedStayUS$ 75*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Extended Stay America - Dallas - Plano Parkway - Medical Center
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27 Reviews from our TripAdvisor Community

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Showing 26: English reviews
Start your review of Extended Stay America - Dallas - Plano Parkway - Medical Center
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Jackson, Mississippi
Reviewed 4 days ago NEW

I was a little skeptical about this hotel at first but now its the only hotel in the area I would stay in. I've gotten a chance to get to know the staff and they are great. They make sure we have everything we need for our stay. Manager is really nice as well.

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Helpful?
Thank missladyj21
00esa, General Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

Thank you for staying at Extended Stay America - Dallas - Plano Parkway - Medical Center during your business visit. We strive to provide our guests outstanding hospitality, and your compliments serve as encouragement to all of us. We look forward to welcoming you back soon. Sincerely, General Manager

Oakland, California
PROPERTY’S FAVOURITE REVIEW
Reviewed 27 January 2017

Kesha was more than helpful during my stay at your location. She's very knowledgeable and extremely helpful, she appeared to know her way around the establishment and made me feel very warm and comfortable during my stay with your hotel. She was so warm that I assure when I return to Plano, TX I will ensure to stay in your...

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Helpful?
Thank thermanhouston
About Property's Favourite Review
Antonio N, Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

Thank you so much for posting a review of our property. I'm glad that our staff left a memorable and comfortable experience for you during your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Huatulco, Mexico
Reviewed 5 days ago NEW

The room was clean and had the basics we needed to cook with. The location was very close to our doctor and was very quiet. The staff was very attentive to our needs. Thanks to: Hamet Sy, Tre, Khan, Tony, Kisha and the rest of the staff. They were always very friendly and helpful.

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Helpful?
Thank petercawthon
00esa, General Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

Thanks for evaluating your stay. We are glad to read you liked the cleanliness of your room and that our location was perfect for your needs. I will share your compliments with the entire team, especially the staff mentioned in the review. Thanks for allowing us to be of service. We hope to have the pleasure of doing so again....

Dallas, Texas
Reviewed 5 April 2017

Very nice location and clean but they often run out of coffee, or it's lukewarm. Sometimes they must be reminded to do housekeeping. The staff is constantly changing. The trash often accumulates in the trash bin. They need to be more attentive.

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Helpful?
Thank aadunlapesq
Baltimore, Maryland
Reviewed 13 March 2017

Stayed here because I had a family member staying in a nearby hospital. Location was very convenient - you can get from the hotel to the hospital by driving through the parking lot, without even venturing onto the roads. Housekeeping service was non-existent, I had to ask the front desk more than three times to even get basic service like...

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Helpful?
Thank 1driver8
Cincinnati
Reviewed 28 February 2017

The room was acceptably clean, but there was a missing drawer in the kitchen and no water pressure in the shower. Definitely feels a little old and worn down. The service was excellent though and all the employees were friendly and helpful!

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Helpful?
Thank TheMrsRockstar
Antonio N, Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

Thank you so much for posting a review of our property. We appreciate you letting us know about our excellent staff. We are sorry for this issue, but are happy to read that we provided you with satisfactory clean rooms. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 27 January 2017

Love this place! Everyone was so friendly! Great customer service. I was in need for some relaxation after some time in the hospital, from the beginning people treated me with kindness and respect. Front desk guy was hilarious and very patient with me.

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Helpful?
Thank maria i
Antonio N, Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

The staff and I read your review, and would like to thank you for writing such great things about our staff. I am glad to read that you were pleased with our quality of service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in...

Reviewed 27 January 2017

The staff was very nice. My room was clean. The manager was so nice. if i had any questions they helped me. i highly suggest staying here. if you want an affordable place to stay with the best staff stay here

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Helpful?
Thank Ashley S
Antonio N, Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the hotel room cleanliness and customer service. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Reviewed 27 January 2017

Been to many hotels her in Dallas, but I have to admit that ESA in Plano in an amazing hotel. Great Value to start with, when checking in the customer service is perfectly greeted and explained. They gave me information in detailed about my stay and what my room and expectations consisted of (no surprises). Great parking availability. Very well...

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Helpful?
Thank jennifer p
Antonio N, Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

I want to thank you for taking the time to post a review of your stay. It's great to hear that you enjoyed your stay here and am proud of my team in providing you such amazing service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Midland, Texas
Reviewed 27 January 2017

I had a Amazing Experience at this hotel! From the time I walked in staff was very Friendly! Especially the manager Antonio amazing hospitality we got from him from the beginning of the stay till the day we checked out! I definitely will come back to this hotel when I visit the dfw again! Rooms were very clean and when...

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Helpful?
Thank lauraduran54
Antonio N, Manager at Extended Stay America - Dallas - Plano Parkway - Medical Center, responded to this review

The staff and I read your review, and would like to thank you for writing such encouraging things about experience. We are proud to know you and your family enjoyed your staff and plan on coming back. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

29 photos of this hotel

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Dallas - Plano Parkway - Medical Center

Address: 4636 W Plano Pkwy, Plano, TX 75093-5305
Region: United States > Texas > Plano
Price Range: ₹ 5,443 - ₹ 6,934 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Dallas - Plano Parkway - Medical Center 2.5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Extended Stay Plano
Plano Extended Stay
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Questions & Answers

Questions? Get answers from Extended Stay America - Dallas - Plano Parkway - Medical Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a good room, stay at a different hotel.”
1driver8, 13 Mar 2017 | Read review
“Any room would do!”
500mariai, 27 Jan 2017 | Read review
“Find another hotel to stay at, seriously.”
aloiii, 6 Nov 2016 | Read review
“Top floor to minimize noise”
SashaTX, 19 Jul 2016 | Read review
“Ask for Kendrick”
708jaye, 8 Jun 2016 | Read review
5 of 5
ExtendedStay
US$ 75* /night
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TripAdvisorUS$ 75
PricelineUS$ 75
Hotwire.comUS$ 75
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Prices are for 1 room, 2 adults
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