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Residence Inn Dallas Plano/Legacy

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Traveller (28)
Room & Suite (25)
Dining (7)
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Overview
  • Excellent58%
  • Very good23%
  • Average8%
  • Poor6%
  • Terrible5%
Travellers talk about
“front desk”(11 reviews)
“one night”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Offers from Residence Inn Dallas Plano/Legacy
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Offers from Residence Inn Dallas Plano/Legacy
Special Offer: Member Rates
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (72)
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All reviewsfront deskchocolate croissantone nightnice propertyliving roombusiness travelextended stayroom was cleanstaff was very friendlylaundryprestoncouchdallaslegacy
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21 - 25 of 71 reviews
Reviewed 16 January 2017

Nice property. Very good staff. Check in was very easy. Front desk staff were very friendly throughout our stay. The room was the standard Residence Inn room. It is not brand new, but it was comfortable. We used the pull-out in the living room since...More

Thank Luvthatdogface
Response from Traci R, General Manager at Residence Inn Dallas Plano/LegacyResponded 27 January 2017

Dear Luvthatdogface. We appreciate sharing your great guest experience! I too am a fan of the chocolate croissants we serve at breakfast. We look forward to welcoming you back again to Plano! Best wishes, Traci

Reviewed 11 January 2017

Positives: - Centrally Located, close to plenty of restaurants - Plenty of outside space - Good breakfast area - Friendly Staff - Free Shuttle service Negatives : - Small rooms and beds - Old Building -

Thank KartikJain13q
Response from Traci R, General Manager at Residence Inn Dallas Plano/LegacyResponded 12 January 2017

Dear KartikJain13q, Thank you for sharing your guest experience. We appreciate you sharing what you enjoyed in addition to how we can improve. I will share your feedback with the team to implement ways to make our guest experience more rewarding. Thank you again, Traci

Reviewed 7 December 2016

I saw housekeepers. I am not sure what they do. This hotel is beat up, which wouldn''t be so bad if it was clean. The common areas are worse than rooms, but that is not praise for the room conidtions by any means. RI's get...More

Thank Jed202
Response from Chris H, Manager at Residence Inn Dallas Plano/LegacyResponded 9 December 2016

Good afternoon Jed202, Thank you very much for sharing your recent experience at the Residence Inn Plano with us! I am sorry to hear that our property was not able to deliver an exceptional experience to you when you stayed and I have every confidence...More

Reviewed 22 November 2016

i can't believe these reviews are so good. the rooms are dirty and not well cleaned - shower had left over soap scum from previous guests, very dusty and not well cleaned. there's dust and dirt everywhere... beds are mediocre. The daily cleaning was a...More

Thank TallSH
Response from Chris H, Manager at Residence Inn Dallas Plano/LegacyResponded 22 November 2016

Good afternoon TallSH, Thank you very much for your feedback on your recent stay at the Residence Inn Plano. My team and I pride ourselves on our ability to offer every travel the most perfect stay that we can, and I am disappointed we fell...More

Reviewed 20 November 2016

Room is good,I was given a north facing room but later on when I asked for Sun facing room, they gave me that so happy about that. Front Desk is always helpful and Chris :). But Breakfast Food is deteriorating, the Chef is always irritable...More

Thank SudeepBatra
Response from Chris H, Manager at Residence Inn Dallas Plano/LegacyResponded 21 November 2016

Good morning SudeepBatra, Thank you for taking the time to reflect on your recent stay at the Residence Inn Plano. My team and I pride ourselves on delivering memorable and perfected stay for all of our guests. I have been able to share your concerns...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 94 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Plano
#7 Business Hotel in Plano
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 202 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Plano
#7 Business Hotel in Plano
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (28)
Room & Suite (25)
Dining (7)
Pool & Beach (1)
Questions & Answers
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Lillian R
15 March 2016|
AnswerShow all 2 answers
Response from dannyboytravels | Reviewed this property |
I agree with Joyce F. I don't recall seeing one, but I would call the office and ask. I, too, highly HIGHLY recommend this property.
0
Votes
Room Tips
"Our room on the 3rd floor was very quiet."
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"My only tip is to reserve a room at this hotel if you are anywhere near Plano, Texas."
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"Better to choose parking / garden view if you want a quiet room ."
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"I think all rooms are about the same"
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