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    Residence Inn Dallas Plano/Legacy

    72 reviews
    #24 of 46 Hotels in Plano
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    5001 Whitestone Ln, Plano, TX 75024-3003
    Hotel website
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    US$ 145
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Residence Inn
    US$ 145
    Expedia.com
    US$ 144
    Booking.com
    US$ 144
    Travelocity
    US$ 144
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    US$ 144
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    US$ 144
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    US$ 144
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    US$ 144
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    Traveller (28)
    Room & Suite (25)
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    Overview
    4.0
    72 reviews
    • Excellent58%
    • Very good23%
    • Average8%
    • Poor6%
    • Terrible5%
    Travellers talk about
    “front desk”(11 reviews)
    “chocolate croissant”(2 reviews)
    “one night”(5 reviews)
    Visit Hotel Website
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Suites
    Fitness centre
    3 Star Hotel
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    Hotel website
    5001 Whitestone Ln, Plano, TX 75024-3003 See on map
    Offers from Residence Inn Dallas Plano/Legacy
    Special Offer: Member Rates
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (72)
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    All reviewsfront deskchocolate croissantone nightnice propertyliving roombusiness travelextended stayroom was cleanstaff was very friendlylaundryprestoncouchdallaslegacy
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    21 - 25 of 71 reviews
    Reviewed 16 January 2017
    Quiet hotel with extra space near Frisco.

    Nice property. Very good staff. Check in was very easy. Front desk staff were very friendly throughout our stay. The room was the standard Residence Inn room. It is not brand new, but it was comfortable. We used the pull-out in the living room since...More

    Thank Luvthatdogface
    Response from Traci R, General Manager at Residence Inn Dallas Plano/LegacyResponded 27 January 2017

    Dear Luvthatdogface. We appreciate sharing your great guest experience! I too am a fan of the chocolate croissants we serve at breakfast. We look forward to welcoming you back again to Plano! Best wishes, Traci

    Reviewed 11 January 2017
    Average Hotel

    Positives: - Centrally Located, close to plenty of restaurants - Plenty of outside space - Good breakfast area - Friendly Staff - Free Shuttle service Negatives : - Small rooms and beds - Old Building -

    Thank KartikJain13q
    Response from Traci R, General Manager at Residence Inn Dallas Plano/LegacyResponded 12 January 2017

    Dear KartikJain13q, Thank you for sharing your guest experience. We appreciate you sharing what you enjoyed in addition to how we can improve. I will share your feedback with the team to implement ways to make our guest experience more rewarding. Thank you again, Traci

    Reviewed 7 December 2016
    Gross!

    I saw housekeepers. I am not sure what they do. This hotel is beat up, which wouldn''t be so bad if it was clean. The common areas are worse than rooms, but that is not praise for the room conidtions by any means. RI's get...More

    Thank Jed202
    Response from Chris H, Manager at Residence Inn Dallas Plano/LegacyResponded 9 December 2016

    Good afternoon Jed202, Thank you very much for sharing your recent experience at the Residence Inn Plano with us! I am sorry to hear that our property was not able to deliver an exceptional experience to you when you stayed and I have every confidence...More

    Reviewed 22 November 2016
    mediocre at best, and dirty

    i can't believe these reviews are so good. the rooms are dirty and not well cleaned - shower had left over soap scum from previous guests, very dusty and not well cleaned. there's dust and dirt everywhere... beds are mediocre. The daily cleaning was a...More

    Thank TallSH
    Response from Chris H, Manager at Residence Inn Dallas Plano/LegacyResponded 22 November 2016

    Good afternoon TallSH, Thank you very much for your feedback on your recent stay at the Residence Inn Plano. My team and I pride ourselves on our ability to offer every travel the most perfect stay that we can, and I am disappointed we fell...More

    Reviewed 20 November 2016
    Stayed for one month but Service is deterioting from my previous Visit

    Room is good,I was given a north facing room but later on when I asked for Sun facing room, they gave me that so happy about that. Front Desk is always helpful and Chris :). But Breakfast Food is deteriorating, the Chef is always irritable...More

    Thank SudeepBatra
    Response from Chris H, Manager at Residence Inn Dallas Plano/LegacyResponded 21 November 2016

    Good morning SudeepBatra, Thank you for taking the time to reflect on your recent stay at the Residence Inn Plano. My team and I pride ourselves on delivering memorable and perfected stay for all of our guests. I have been able to share your concerns...More

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    About
    Awards & Recognition
    GreenLeaders Bronze level
    Amenities
    Top amenities
    Pool
    Free Parking
    Fitness Centre with Gym / Workout Room
    Breakfast included
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Free Parking
    Business Centre with Internet Access
    Breakfast included
    Meeting Rooms
    Laundry Service
    Multilingual Staff
    Self-Serve Laundry
    Dry Cleaning
    Room amenities
    Microwave
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Outdoor pool
    Hot Tub
    Details
    Price range
    US$ 94 - US$ 202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Green Hotel in Plano
    #7 Business Hotel in Plano
    Room types
    Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
    Details
    Price range
    US$ 94 - US$ 202 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Green Hotel in Plano
    #7 Business Hotel in Plano
    Room types
    Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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    Traveller (28)
    Room & Suite (25)
    Dining (7)
    Pool & Beach (1)
    Questions & Answers
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    Lillian R
    15 March 2016|
    AnswerShow all 2 answers
    Response from dannyboytravels | Reviewed this property |
    I agree with Joyce F. I don't recall seeing one, but I would call the office and ask. I, too, highly HIGHLY recommend this property.
    0
    Votes
    Room Tips
    "Our room on the 3rd floor was very quiet."
    Read review
    "My only tip is to reserve a room at this hotel if you are anywhere near Plano, Texas."
    Read review
    "Better to choose parking / garden view if you want a quiet room ."
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    "I think all rooms are about the same"
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