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Comfort Inn & Suites

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44 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites
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Showing 42: English reviews
Reviewed 23 July 2016 via mobile

By far the best customer service!! Friendly staff and the hotel was very clean!! The general manager (Mia Munoz) went above and beyond to help my grandmother and I with our stay. We visited from San Antonio Tx and had one of the best hotel visits we have ever experienced. Kudos to all the staff!

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Helpful?
Thank Priscilla M
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Priscilla M, Thank you for taking the time to leave a review in regards to your recent visit here at Comfort Inn and Suite. I am happy to read your review. I will share this accomplishment with my team. I am very blessed to have a team like I do but, most of all to have wonderful guests just like...

Monterrey
Reviewed 5 July 2016

This is a nice hotel. The staff is friendly and committed to service. Even when we stayed here after an electrical storm and the elevator was not working, the rest of the amenities were available. We even get an upgrade. Breakfast is good, including the coffee. The room was clean and comfortable.

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Helpful?
Thank Roman S
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to leave a review. All feedback is important to me. I enjoy understanding how our customer service is on point. Only makes us work harder to keep up our growing reputation. Thank you for choosing to be your home away from home. Sincerely, Mia-GM

Reviewed 28 June 2016

Great hotel! Friendly staff. Nice rooms.Very clean I must add and good breakfast! Convenient location. It was just what I needed for my visit to the Rio Grande Valley. Thank you Management for making us feel welcome.

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Helpful?
Thank Job G
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you Job. Was great seeing you after all these years. Glad we could accommodate you and your fellow musicians. I'm truly proud of your wonderful success. We are here for you and your group on your next visit to our area. See ya next time. PS. My dad was happy to hear that you are doing well. Kind regards,...

Alton, Texas
Reviewed 23 June 2016 via mobile

The staff was amazing.. if anyone left a bad comment I am surprised they were all so friendly and sweet to me and all my family. This hotel is the nicest in pharr. TRUST ME!! NOT EVEN THE HAMPTON... the gym is awsome they have happy hour for everyone. I would not stay anywere else in pharr area.

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Helpful?
Thank Abby O
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time from your busy schedule to leave a review we truly appreciate each and every guest that has passed through our doors. Each hold a special place in my heart. All feedback is always welcomed. There is always room for growth. Sincerely, Mia-GM

Tampa, Florida
Reviewed 23 June 2016

My wife and I spent a couple of nights here and enjoyed our stay. Clean room, relatively quiet although the rugby team upstairs had to be called to quiet down. We were told it was dogs, but those must of been big puppies. We tried the pool and it was nice also. You never would of known anyone else was...

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Helpful?
Thank Shawn W
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your review in regards to your recent stay with us. I definitely encourage all our guest to let us know if there is anything that we can do to make your stay more exceptional. Glad to read your review it only encourages us to work harder so all guests receive the best customer service that we can...

Reviewed 21 June 2016 via mobile

Wonderful hotel. Good for the money. Nice rooms. Very clean room as well. Good breakfast. Pool is not little kid friendly but for the price this hotel is worth it. We would stay again if we were in town.

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Helpful?
Thank Sean R
KGillGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking time from your busy schedule to leave a review. All feedback is important to me; there is always room for growth and improvements. In regards to your most recent stay I am sorry to hear that the pool was not kid friendly, I encourage all guests to let the front desk staff know of any and...

Laredo, Texas
Reviewed 7 June 2016

Great staff, very attentive. i must say i love the hotel and rooms, very clean and still looks very new. Breakfast is very fulfilling. The Manager seems to have everything in check. i will be staying here for all my future stays.

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Thank areaasst
1MiaMGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time from your day to leave a review. All feedback is extremely important to me. I personally enjoy reading all feedback that my guests provide. My guests are what make this hotel so wonderful along with the wonderful TEAM I have. We strive daily to make each guest feel welcomed like we would if they...

Monterrey, Mexico
Reviewed 30 May 2016 via mobile

These was the second time we stay at these hotel, the last time was very good, but these last visit we found very disappointing things, the elevator was not working, we have a suite with sofa bed and they do not have extra linens for it even that we ask in the front desk, we found insects inside the room,...

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Helpful?
Thank Roberto1980mty
1MiaMGM, General Manager at Comfort Inn & Suites, responded to this review

First I would like to thank you for taking the time to give a review in regards to your most recent stay with us. My deepest apology that we did not meet your expectations this visit. I am aware that it was an extreme inconvenience the elevator was not working. Due to the unforeseen weather that occurred two nights before...

Elmira, New York
Reviewed 22 May 2016

This hotel is very nice for the price. I had thought I would save money on a trip the following month and go to a cheaper place and it was not a good idea. You get what you pay for. The bed and room in this hotel is worth every penny. Awesome breakfast and updated. I have absolutely no complaints....

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Helpful?
Thank LandLockedMermaidTif
1MiaMGM, General Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to give a review about your recent stay with us. We appreciate all feedback. Every guest that stays at my hotel is extremely important to me on many levels; from check in to check out I hope that you felt the friendliness of my team. I am blessed with the team that I have....

Grandview, Missouri
Reviewed 12 May 2016 via mobile

Stayed here for 1 night, when I walked in the person behind the counter was sitting down, he never got out of the seat when checking me in. After check in, went upstairs via elevator which has a horrid smell like sewage was leaking. Room was nice, WiFi worked well but kind of slow. Had a package delivered and asked...

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Helpful?
Thank Jeff S
AnaR-GM, General Manager at Comfort Inn & Suites, responded to this review

Jeff S. First let me apologize on behalf of the hotel and staff for not meeting your expectations. Reading this review brought to light what I already had planned to change about the front desk training and expectations. All feedback is extremely important to me so that I can assure that all guests are being provided with 100% guest satisfaction,...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Guestrooms at the Comfort Inn & Suites feature sleeping areas, sofa beds and desks. Complimentary wireless Internet access is available. Rooms are equipped with cable television, microwave ovens, refrigerators, coffeemakers, and hairdryers. Jacuzzi Suites offer a minibar. Newly renovated hotel. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2706 North Cage Boulevard, Pharr, TX 78577
Region: United States > Texas > Pharr
Price Range: ₹ 4,424 - ₹ 7,555 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 71
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Also Known As:
Knights Hotel Pharr
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel has 3 floors. Request a room on the 2nd or 3rd floor if you want extra security.”
 of 5 bubbles Melgodspell, 1 Nov 2016 | Read review
“this is a three story and accessible by a lobby elevator and all rooms seem to be spacious”
 of 5 bubbles petebelt3, 20 Aug 2016 | Read review
“arrive early! The rooms on the south side are less hot.”
 of 5 bubbles romans332, 5 Jul 2016 | Read review
“I prefer rooms on higher floors away from elevators.”
 of 5 bubbles lsaw196, 21 Mar 2016 | Read review
“Any room will do.”
 of 5 bubbles fritz_nelius59, 23 Jan 2016 | Read review
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