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Comfort Suites

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350 Reviews from our TripAdvisor Community

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Showing 350: English reviews
Houston, Texas
Level Contributor
19 reviews
6 hotel reviews
Reviewed yesterday NEW via mobile

We chose the Comfort Suits for our Polar Express trip. Upon check in, the ladies were extremely helpful and friendly. They gave our boys Christmas bags with fun goodies, had face painting, s'mores , pizza and played Christmas movies, which was all included! Our room was clean and spacious! There was a breakfast included, which was fine! Overall, terrific experience... More 

Helpful?
Thank Lezley B
Lafayette, Louisiana
1 review
Reviewed yesterday NEW

We had an amazing experience at this hotel! The staff greeted our girls with a special Christmas treat bag and then let us know that FREE face painting and smores were offered in the lobby as well as free Christmas movies in the media room. These added features made this a special part of our trip.

Review collected in partnership with this hotel

Helpful?
Thank jennybest2405
Plano, Texas, United States
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

Very clean. Staff is very friendly and they go out of their way to make the kids feel special. They had face painting and ran Christmas movies all day and night. Smores and pizza party too--all included. Very nice.

Review collected in partnership with this hotel

Helpful?
Thank Mark B
Katy, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

We stayed at this hotel to go ride the Polar Express. Upon check in I was given goodie bags for each of my kids with stickers and misc items, which the kids really loved. It was great to have something for them to do while we got settled before going to the train! This little touch really spoke volumes to... More 

Review collected in partnership with this hotel

Helpful?
Thank Semalee B
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post such a positive review! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are glad that you enjoyed our hotel and all that we have to offer, especially our special Polar Express activities. We hope to see you again, whether... More 

San Antonio, Texas
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Very nice place to stay. Staff extremely cordial and helpful. Great breakfast bar. Lots of people there for the Polar Express train ride. Hotel showed movies fort the kids, had free smores, and pizza in the lobby.

Review collected in partnership with this hotel

Helpful?
Thank RGrumpy
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. We are glad that you enjoyed our hotel and all that we have to offer, especially our Polar Express activities. We look forward to having you stay with us again the next time your travels bring you to the Palestine area. Best regards, Carol Nelson Hotel Manager More 

Fulshear, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

The setting was very nice and the common area of the hotel was great. The room could have been cleaned more thoroughly, however. There was something on the tile in the bathroom in a couple spots and some white fleck of something on the carpet in the room in one spot. The breakfast was good and the bed was comfortable.... More 

Review collected in partnership with this hotel

Helpful?
Thank Drhugh4511
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post your comments. Our goal is to exceed our guests' expectations and provide a clean, comfortable stay and personalized guest service. I am sorry that we did not succeed, and I have reviewed your comments with our Housekeeping staff so that we may use this opportunity to provide you and our other... More 

Terrell, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Everything went well. The reservation was made without mistakes. The room was ready. The checkout was correct eg., the bill was correct. There was ample coffee hot and ready. The staff was friendly and efficient especially Carol.

Review collected in partnership with this hotel

Helpful?
1 Thank 489darrellm
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words! We take pride in our hotel and in the service we provide. We appreciate our guests and do all that we can to provide them with a positive experience. We look forward to having you stay with us again very soon. Best regards, Carol Nelson Hotel Manager More 

Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We were there taking the grandchildren on the Polar Express. The staff was friendly, informative and helpful. The room was clean and nice. We enjoyed our overnight stay and would recommend this hotel. We will also stay here again if in the future we find ourselves in this area.

Review collected in partnership with this hotel

Helpful?
1 Thank kcolletts
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your very kind words. Our team works hard to provide every guest with a clean, comfortable stay and personalized guest service. We are glad you enjoyed our hotel and all that we have to offer, and we hope to see you again the next time your travels bring you to the Palestine area. Best regards, Carol... More 

Cypress, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Room and hotel was clean. Breakfast was nice and had enough variety to satisfy two adults and two small children. The staff was very friendly and they gave gift bags to the kids when we told them we were there for the Polar Express train ride.

Review collected in partnership with this hotel

Helpful?
2 Thank travisk487
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for your generous comments. We know that our guests have expectations when they stay with us, and our goal is to exceed those expectations. We look forward to having you stay with us again the next time you visit the Palestine area. Best regards, Carol Nelson Hotel Manager More 

Montgomery, TX
Level Contributor
118 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 2 weeks ago via mobile

We decided to stay the night after our Polar Express this year and picked this hotel based on the reviews. The hotel was very nice and well manicured from the outside. They do appear to be doing some sort of renovations on the outside, but it did not disturb us during our stay. The front desk was very friendly and... More 

Helpful?
Thank moviegrrl3
Carol N, Manager at Comfort Suites, responded to this review

Thanks so much for taking the time to post your review. Feedback from our guests is so important to us as we strive to improve our hotel and our service and make each stay better than the last. We are so glad that you enjoyed our hotel and our special Polar Express activities. We really enjoy sharing this special season... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Banquet Room
Official Description (provided by the hotel)
The newest hotel in Palestine, we offer 66 spacious suites, each with King or 2 Queen beds, partial room divider, living area with pull-out sofa, flat-screen TV, mini fridge, microwave, and desk. We provide our guests with a 100% smoke-free environment. All rooms have free high-speed wireless/wired internet, and our amenities include an indoor heated pool, outdoor hot tub, fitness center, guest laundry facilities, business center, and a complimentary full hot breakfast. We pride ourselves on providing a superior level of guest service, and we look forward to exceeding your expectations. ... more   less 

Additional Information about Comfort Suites

Address: 301 Willow Creek Parkway, Palestine, TX 75801
Region: United States > Texas > Palestine
Price Range: ₹ 6,341 - ₹ 10,296 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 66
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Palestine
#1 Romantic Hotel in Palestine
#3 Business Hotel in Palestine
#3 Family Hotel in Palestine
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“-Great size, well-furnished, perfect decor, quiet, and very clean., ”
 of 5 bubbles tomdam, 7 Nov 2016 | Read review
“Our large King room was so comfortable. Our travel mates came over and we had a couch, two chairs & the office chair for seating!! No one had to sit on the bed!!! Very nice, clean room & the bed was great!”
 of 5 bubbles BudB414, 27 Sep 2016 | Read review
“Our frig need defrosting.”
 of 5 bubbles cook1022, 13 Sep 2016 | Read review
“Check your sheets This was my 3 weekend in a row to stay here And also my cousin stayed same period Had planned on 3 more as we r working on family Property Founded dirty socks in the sheets. And the sheets also dirty Manager never made an apology was told he would call and waited no call. Poor management Took $10.00 off the bill the staff when we asked to talk to Manger/owner had to admitted he left we will travel to another hotel ”
 of 5 bubbles karhye, 5 Sep 2016 | Read review
“Very comfortable ”
 of 5 bubbles dzeno2013, 20 Aug 2016 | Read review
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