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Express Inn & Suites

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Express Inn & Suites
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59 Reviews from our TripAdvisor Community

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Showing 59: English reviews
usa
Level Contributor
68 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 days ago NEW via mobile

We have stayed at this hotel while attending inservice for the last three or four years. It is always clean and well kept. The beds are very comfortable. Never had any problems. It is an older style hotel, but a great place to stay. I plan on returning next year.

Helpful?
Thank notron11
TIM P, Owner at Express Inn & Suites, responded to this review

We appreciate being your hotel of choice over the past four years. The team strives to provide a consistent guest experience. See you next year ! More 

1 review
Reviewed 3 days ago NEW via mobile

Room's very well kept and cleaned, the front desk girl- Estefany, extremely nice and very professional, had a problem with my key and remote and she didn't hesitate to take care of my issues, hats off to her, great job on cleaning staff too, I'd stay here again

Helpful?
Thank Inez G
TIM P, Owner at Express Inn & Suites, responded to this review

All most all of the Union Pacific workers have chosen Express Inn & Suites to be their first choice lodging provider. Our team understands that your group has to be at work early and that is why we open the HOT breakfast at 4:30am. The hotel has special rates set up for Union Pacific in order to provide the best... More 

1 review
Reviewed 1 week ago

This was a very nice and clean hotel with beautiful rooms. The receptionist Estefany was extremely helpful and welcoming with very very good english. I will definitely be coming back again in the future.

Helpful?
Thank Luis M
TIM P, Owner at Express Inn & Suites, responded to this review

Estefany has been part of our team for three months. Both Estefany and I are very pleased to read such warm comments about your most recent stay with us. More 

Granbury, Texas
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 December 2015 via mobile

The hotel is a older hotel however the rooms are clean, the beds are comfortable and they advertise new TV and they do have them. The staff is nice. Breakfast is good. The hotel is quiet at night. I would recommend this hotel when you are staying in Palestine.

Helpful?
Thank Jason W
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Thank you for sharing such kind words about your recent stay with the Tripadvisor community. We look forward to seeing you on your next visit to Palestine and wish you safe travels this holiday season. More 

Longview, Texas
1 review
Reviewed 11 July 2015

Rooms were comfortable and the staff, starting at the front desk, were helpful and interested in my stay. The room was prepared by Elsa and was sparkling. Over all a five star kind of experience at an affordable price.

Helpful?
Thank Bill M
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Great to hear about your five star experience during your most recent stay with us. The hotel prides itself on providing crisp/clean rooms at a reasonable price! More 

Talco, Texas
1 review
Reviewed 22 June 2015

Tim (the owner) and Brenda (front desk attendant) saved father's day for my family! I booked a room online for what i thought was the next night. When I checked my email again that morning I saw that i had made the reservation for the wrong week! It was a non refundable reservation so I panicked. I called the hotel... More 

Helpful?
Thank Pearl P
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Dealing with non refundable third party reservations always takes a long time to resolve. It is unfortunate that the website you booked the reservation on was unable to make your desired changes during your three hour drive to Palestine. It is great to hear that I was able to help your family spend Father's Day together since the children's daddy... More 

1 review
Reviewed 22 June 2015 via mobile

I don't really know where to begin.... I originally reserved three rooms a few months back for my June wedding and then a week before I called to double check and there are no reservations. I REBOOKED the three rooms and when we got there it was a joke....One of the rooms had a ripped comforter, the other room smelled... More 

Helpful?
Thank Karen A
Richmond, Texas
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 May 2015 via mobile

Clean updated room with pillow top mattress and new 42" TV. Salt water pool. Reasonable rates and hot breakfast. Even has a tennis court. Banquet room avaiable for parties and receptions. Fitness room.

Helpful?
Thank Shirley B
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

Express Inn & Suites prides itself on providing clean rooms at a very competitive price point. Thank you for taking the time to highlight all of the amenities you were able to enjoy during your most recent stay with us. At this time of the year the large outdoor salt water swimming pool is a family favorite!! More 

Dallas, Texas
Level Contributor
230 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 8 May 2015 via mobile

This is a tough review. There are really good things about this motel. So, I am going to review the hotel as it suited me, being a business traveler. For those that care, this is a traditional motel. Outside doors and parking at each room. I had excellent desk clerk at Check in. But, morning desk clerk didn't even acknowledge... More 

Helpful?
1 Thank Blazinpistol
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

It is only through the guest experiences that the hotel can see where it needs to improve. As the owner I believe each guest should have access to a fully stocked breakfast bar whether the guest comes to eat breakfast at 6 am or 8:55 am. I have spoken to the morning attendant about both the breakfast and failure to... More 

Dallas, Texas
Level Contributor
174 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 3 May 2015 via mobile

Our Kairos Prison Ministry team stays here two times a year, the Management always goes the extra steps to make our stay as comfortable as possible. I truly appreciate the staff for having breakfast ready at 5:30 am for the team of 40 plus people. They've upgraded to LCD TV which we were too tired to watch.

Helpful?
1 Thank Wayne E
EXPRESSINN, Owner at Express Inn & Suites, responded to this review

The team here at Express Inn & Suites always looks forward to hosting your group twice a year. Thank you for taking the time to post such positive remarks on Tripadvisor. We look forward to seeing you in October. The big box of cookies your group left for our team is very much appreciated and enjoyed by all. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Real Southern hospitality can only be found at the Express Inn &Suites of Palestine. With 93 guest rooms, Express Inn & Suites is by far the largest hotel in Palestine. We have the very best rates in Palestine on both nightly and weekly stays. All of our guest room amenities are new and meet the demands of the modern customer. Our guests do not want to get out of bed in the morning having experienced the most comfortable pillowtop mattresses in Palestine. We offer a FREE HOT BREAKFAST every morning from 6:00am - 9:00am. You will find the convenience of a Guest Laundry in the hotel and FreeWIFI in all rooms. For added pleasure, we welcome you to enjoy Palestine's LARGEST outdoor salt water swimming pool. If you like to travel with your pet, we allow pets with an additional fee. Please contact hotel directly for available pet friendly rooms. Smoking and Non-Smoking rooms are provided in separate buildings for the comfort of all our guests. We offer special Rates for extended stay workers that are coming into the area, so give us a call today to find out our current specials. We can accommodate any size crew and have ample truck parking for you to bring all your equipment. Why pay more? You can get better quality for lower rates at the Express Inn & Suites. You will find the convenience of many attractions, restaurants and shopping close by, so take your time weather you are traveling on business or pleasure to enjoy the Palestine area. Express Inn and Suites offers the best value in town, with all the comforts of home. ... more   less 

Additional Information about Express Inn & Suites

Address: 1100 East Palestine Avenue, Palestine, TX 75801
Region: United States > Texas > Palestine
Price Range: ₹ 5,072 - ₹ 6,512 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Express Inn & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Express Hotel Palestine
Hotel Style:
#5 Business Hotel in Palestine
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Questions & Answers

Questions? Get answers from Express Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a king with a sleeper sofa, which my kids declared very comfortable. Room was clean & did not smell of smoke. The bed & down comforter were very soft. Would definately book this room again!”
 of 5 bubbles jgj2019, 2 Mar 2015 | Read review
“upper room less noisy.”
 of 5 bubbles L1918XSmikej, 26 Feb 2015 | Read review
“Hotel is close to loop--going out turn right. Close to theater and activities for young people go left.”
 of 5 bubbles 622brucej, 19 Dec 2014 | Read review
“Call ahead to get solid reservations - hotel is close to loop - an easy right turn on loop takes you to all the good restaurants in Palestine.”
 of 5 bubbles 622brucej, 18 Aug 2014 | Read review
“Get a room facing the pool, you will not hear the parking lot noises. (Not a major problem, just a hint)”
 of 5 bubbles bashuck1972, 8 Jun 2014 | Read review
5 of 5
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