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Hilton Garden Inn Odessa

231 reviews
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Traveller (4)
Room & Suite (3)
Dining (2)
Overview
  • Excellent48%
  • Very good25%
  • Average14%
  • Poor4%
  • Terrible9%
Travellers talk about
“great hotel”(17 reviews)
“every month”(3 reviews)
“awesome stay”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Odessa
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (231)Write a Review
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All reviewsgreat hotelevery monthawesome stayexercise roombusiness centerwould stay here againclean roomsoil boombusiness tripfitness centerhot breakfastmarttxdialgasmallcomfort
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1 - 5 of 230 reviews
Reviewed 2 weeks ago via mobile

Stayed here with my family on the night of January 4, 2018. We had someone enter the room unannounced at 8:28am. We were still sleeping because we arrived very late. We can only assume it was house keeping, but to enter unannounced without knocking or...More

Thank Kristie A
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 2 weeks ago

Our main concern is for all our guests to experience an exceptional stay and I sincerely apologize if we were not able to deliver this for you. Our guests’ satisfaction is very important to us and we try hard to make sure all of our...More

Hotel's Favourite
Reviewed 7 November 2017

I travel every weekend for work, hosting college seminars. This was my very first time using this hotel. My sales contact was Stephen Lujan. His communication was sharp from beginning to end! He responded to all of my emails in a timely manner and gave...More

Thank Monica M
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 8 November 2017

It is great to know our people made your meeting successful and we will be sure to let them know. Thank you for choosing to have your seminar here at the Hilton Garden Inn Odessa and we look forward to hosting you again in the...More

Reviewed 10 December 2017

Poor front desk experience, from being given a SMOKING room then questioned as to why I wanted to change, to being given no breakfast and no offer to fix issues. Service was way below Hilton expectations and at almost $300 per night, I expect a...More

Review collected in partnership with Hilton Garden Inn
Thank D6221JRpeterr
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 12 December 2017

Please accept our sincere apologies for the disappointing service of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. Should you return to our area in the...More

Reviewed 23 November 2017 via mobile

The Hilton Garden Inn in Odessa Texas is one of the most clean and friendly hotels I've stayed in the staff goes above and beyond to make sure you have what you need the rooms are very clean very quiet the back entrance was convenient...More

Thank Danielle G
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 24 November 2017

Thank you for complementing our staff here at the Hilton Garden Inn Odessa. We are glad they made your stay a good one and we hope to host you again the next time you are in our area.

Reviewed 22 November 2017

Had an issue with the staff regarding something as simple as shampoo. Non in our room. Asked the front desk for help and was told that the entire hotel was out of shampoo. I expressed my surprise and dissatisfaction. Was told that it happens all...More

Review collected in partnership with Hilton Garden Inn
Thank 10davidlh
Response from KanaHotelGroup, Manager at Hilton Garden Inn OdessaResponded 24 November 2017

We are constantly monitoring the performance of our hotel. Thank you for taking the time to share your experience and for providing us with feedback about your recent stay. Once again, the time taken along with the effort made to share your observations with us...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Banquet Room
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 147 - US$ 348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Odessa
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$ 147 - US$ 348 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Odessa
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (4)
Room & Suite (3)
Dining (2)
Pool & Beach (1)
Hotel & Grounds (16)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"Can't go wrong with any room here!"
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"Get the Hilton App--you can select your room in advance of your stay!"
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"Avoid next to fitness center and in facing pool"
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"main floor is nice but good luck getting one."
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