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Like to to stay at Comfort Inns, since the oilfield has slowed down, the rooms are a lot more reasonable in the area that i travel. I have a hard time getting the stay points that i deserve, wish the system that y'all have was...More
Upon arrival my husband checked the bed (as he usually does) and found that the pillow cases were dirty. 2 had makeup on them and the third had a hair still on it. Ok, fine, easy solution..we called down and asked for new pillow cases....More
Overall, this hotel was very accommodating. It was updated, with many charging outlets for electronics in the hotel room. Rooms were clean. Breakfast was always restocked quickly, with many options to choose from. Clean pool also. Our only problem was with towels. On the reservation,...More
worst experience of my life. staff is rude, very poor management doesn't handle anything. never staying again.
clerical was very rude & snotty, management wasn't any help. room smelled very bad, had to wait like an hour for a room.
Our room was downstairs. The rooms have high ceilings at least downstairs don't know about upstairs. The room was clean but had a smell to it, a bit of a funky smell but we couldn't figure out where it was from. The room itself is...More
Thank Ruth H
Response from TXA97, General Manager at Comfort Inn & Suites OdessaResponded 1 April 2016
Thank you for taking the time to comment on your recent stay at the Comfort Inn and Suites Odessa. I will share your feedback with the housekeeping department to ensure our future guests have the best stay possible.
We hope to see you again soon!...More