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Best Western Inn & Suites

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Traveller (10)
Room & Suite (3)
Dining (2)
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Overview
  • Excellent45%
  • Very good27%
  • Average17%
  • Poor7%
  • Terrible4%
Travellers talk about
“breakfast lady”(5 reviews)
“room was clean”(24 reviews)
“waffles”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (403)
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Traveller rating
170
109
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30
18
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170
109
68
30
18
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All reviewsbreakfast ladyroom was cleanwafflesking suitenice stayfront desk staffwould stay here againstaff was very friendly and helpfuloff the highwayconvenient locationstayed one nightsan antonioeasy accessvery nice hotelbreakfast barfree breakfasthill country
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51 - 55 of 395 reviews
Reviewed 8 May 2017

It was good but not great for the price. Shower backed up when showering. By the time I finished my shower I was ankle deep in soapy water. Room was clean. On 2nd floor and there is no elevator for those that have problems climbing...More

Review collected in partnership with Best Western
Thank rebekahanneo
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 10 May 2017

Thank you for staying with us, and thank you for taking the time to write a review of our location. We are sorry you experienced issues with your shower. Our goal every day is to make sure our guests are fully taken care of. Thank...More

Reviewed 28 April 2017

i booked my room in January for a wedding at the end of April. When I arrived at the BW in New Braunsfuls at 3 pm(which is check in) my room was not ready, nor had they even started on it. The wedding started at...More

Review collected in partnership with Best Western
Thank 915pow
Response from BestWesternNB, Public Relations Manager at Best Western Inn & SuitesResponded 30 April 2017

Thank you for taking the time to leave your review. I am sorry to hear your last stay with us was not as good of an experience as what you usually have when you come for a visit. It sounds as if you came on...More

Reviewed 24 April 2017

Overall, the hotel location was great! The only downfall is they have no elevators. You have to walk up two flights of stairs. And I think it should be told to you prior to your arrival. Other than this it was a good stay.More

Review collected in partnership with Best Western
Thank calcandispatch
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 27 April 2017

Thank you for staying with us, and thank you for taking the time to write a review of our location. I am pleased to hear that you enjoyed your stay with us. We do try to inform guests that they will be on our second...More

Reviewed 20 April 2017 via mobile

I have been working for Mccoys for the last 14 years and Best Western it's all I use specially in new Braunfels One of the best places Jennifer is the one that always take care of me it's a very nice and very helpful employeeMore

Thank Luis G
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 27 April 2017

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. Thank you again for taking the time to leave us a positive review and for your kind words regarding Jennifer. I'll be sure to pass them along to...More

Reviewed 14 April 2017

Very nice room and convenant location in New Braunfels on the interstate service road. Motorcycle friendly and they offer a great breakfast. Best Western as usual was top shelf. I would recomend this motel if your in the New Braunfels area.

Thank 9stephenl
Response from BestWesternNB, Guest Relations Manager at Best Western Inn & SuitesResponded 15 April 2017

Thank you for taking the time to leave your review. We are pleased you enjoyed your stay. Thank you for staying with us. We hope to see you again. Sincerely, Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Multilingual Staff
Meeting Rooms
Business Centre with Internet Access
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Hot Tub
Details
Price range
US$ 77 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 77 - US$ 201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (10)
Room & Suite (3)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Waggsgirl
30 July 2016|
Answer
Response from DosPlumas |
I believe their policy is 24 hour notice but you might want to call the front desk to verify that....
0
Votes
mlb56003
27 June 2016|
AnswerShow all 5 answers
Response from Susanna P | Reviewed this property |
The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they... More
0
Votes
Room Tips
"They offer a king suite with Jacuzzi tub which is super nice after a long drive."
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"King suite"
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"peaceful quiet place to sleep, and the rooms are very clean"
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"lots of road noise"
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