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    BEST WESTERN Inn & Suites

    1493 N Interstate 35, New Braunfels, TX 78130-2816
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 18
    US$ 114
    US$ 95
    US$ 96
    US$ 96
    Traveller (3)
    Room & Suite (1)
    Hotel & Grounds (16)
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    Overview

    • Excellent42%
    • Very good29%
    • Average17%
    • Poor6%
    • Terrible4%
    Travellers talk about
    “waffles” (20 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    2.5 Star Hotel
    All hotel details
    Offers from BEST WESTERN Inn & Suites
    Special Offer: Package Deal
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    Hilton Garden Inn New Braunfels
    488 reviews
    #1 of 32 hotels in New Braunfels
     
    Hampton Inn & Suites New Braunfels
    397 reviews
    #5 of 32 hotels in New Braunfels
     
    Homewood Suites by Hilton New Braunfels
    86 reviews
    #2 of 32 hotels in New Braunfels
     
    Courtyard by Marriott New Braunfels River Village
    429 reviews
    #3 of 32 hotels in New Braunfels
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviewed 1 August 2016

    Our hotel room was TERRIBLE. The drain did not work. There was hair ALL over the bathroom. Bed skirts were horribly stained. There were pen marks all over our bench. I stepped on somebody's hair clip that was left on the floor. Floors were not...More

    Review collected in partnership with Best Western
    Helpful?
    Response from BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites

    Thank you for staying with us here at the Best Western Inn & Suites of New Braunfels, TX. I apologize for your issues with your room. We do everything in our power to make sure our guests have a great experience staying with us and...More

    Reviewed 30 July 2016 via mobile

    I was traveling for business , my wife was with me for a get away. This Best Western is close to downtown New Braunfels , and lots of shopping , there was a variety of restaurants near by. Traffic was not a problem, easy to...More

    Helpful?
    Response from BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites

    Thank you for your review of our hotel. Each day we as a team strive to create a perfect experience for each of our guests. It is always in our best interest to keep our guests comfortable in a clean & friendly atmosphere. We would...More

    Reviewed 29 July 2016 via mobile

    Staff is very nice. Ann is especially attentive and breakfast is great! Location on I35 allows for quick access to any local attractions. Standard room looked fairly new, beds were comfortable, I liked the large sized tv and clean remote control.More

    Helpful?
    Response from BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites

    Thank you for your review of our hotel. Each day we as a team strive to create a perfect experience for each of our guests. From housekeeping to maintenance to the front desk, It is always in our best interest to keep our guests comfortable...More

    Reviewed 29 July 2016

    The is an average motel with NYC rates...we were in town for a wedding - we used Expedia and somehow ended up with this "motel" - doors of the room open to the outside - there are a larger number of hotels near this one...More

    Review collected in partnership with Best Western
    Helpful?
    Response from BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites

    Thank you for your honest review regarding your recent stay. The high prices you mention are due to the fact that this is the height of New Braunfels' tourist season. The "quality brands" of hotels that you mentioned would have had the same, or higher,...More

    Reviewed 29 July 2016 via mobile

    Nice hotel. Staff was friendly, room was clean, hotel was clean and breakfast was fresh. Only "negative" is I was surprised that most of the rooms were outside doors. That usually makes me uncomfortable; however I felt safe here. Overall our experience was very good!...More

    Helpful?
    Response from BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites

    Thank you for this review of our New Braunfels location. I'm happy to see you that even though you had reservations about staying in an outdoor-opening room, that it exceeded your expectations. Thank you for staying with people who care and we hope to see...More

    Hilton Garden Inn New Braunfels
    488 reviews
    #1 of 32 hotels in New Braunfels
     
    Hampton Inn & Suites New Braunfels
    397 reviews
    #5 of 32 hotels in New Braunfels
     
    Homewood Suites by Hilton New Braunfels
    86 reviews
    #2 of 32 hotels in New Braunfels
     
    Courtyard by Marriott New Braunfels River Village
    429 reviews
    #3 of 32 hotels in New Braunfels
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    • Multilingual Staff
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    Details
    • Price range
    • US$ 80 - US$ 209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in New Braunfels
    • #10 Business Hotel in New Braunfels
    Photos
    Traveller (3)
    Room & Suite (1)
    Hotel & Grounds (16)
    Nearby
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    Nearby Restaurants
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    New Braunfels Smokehouse
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    Nearby Attractions
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    2.64 km away
    Faust Street Bridge
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    2.27 km away
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    3.06 km away
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    Questions & AnswersAsk a question
    Waggsgirl
    Do you allow cancellations if one night is spent, but an emergency out of our control has occurred and the remaining night needs to be cancelled?
    30 July 2016|
    What is your answer?
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    Waggsgirl
    Do you allow cancellations if one night is spent, but an emergency out of our control has occurred and the remaining night needs to be cancelled?
    30 July 2016|
    Answer
    Response from DosPlumas |
    I believe their policy is 24 hour notice but you might want to call the front desk to verify that....
    0
    Votes
    mlb56003
    Difference between executive queen and regular queen room? I'm wondering about the price difference and if it's a good idea to pay more for the executive queen..
    27 June 2016|
    Answer Show all 5 answers
    Response from Susanna P | Reviewed this property |
    The hotel is older style with outside rooms where the room entrance is right where you park your car. Executive queen is inside. We had a standard room which was comfortable and clean with plenty of space. Seems like they... More
    0
    Votes
    Room Tips
    "Request a room on the back side away from the interstate. The front rooms are not loud but you can hear the..."
    Read review
    "All floors are good"
    Read review
    "Pick a room or park near the stairs as there is no elevator."
    Read review
    "get a room close to the lobby so you can take breakfast to yuor room if the loby is full of hungry travellers"
    Read review