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BEST WESTERN Inn & Suites

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336 Reviews from our TripAdvisor Community

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Showing 329: English reviews
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Indianapolis, Indiana
Reviewed 1 week ago

Hotel is right off of I-35, which is convenient. Breakfast was good, room was clean. The only odd thing was the shower---instead of having the normal tiny bottles of shampoo/conditioner and bar of soap, it just had 3 dispensers underneath the shower head (think gym locker room style).

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Helpful?
Thank jennifer s
McKinney, Texas
Reviewed 2 weeks ago

The front staff were welcoming and helpful. The room was clean. The bathroom was bigger than most. Our room was an exterior room which made for easy load and unload. Easy access off I-35. The breakfast was included. It was very good

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Thank Sharon H
Bloomington-Normal, Illinois
Reviewed 3 weeks ago

The hotel was very nice, clean & great location. The staff were very friendly & helpful. The front desk clerk Jennifer Coalston was very helpful and friendly. When I couldn't sleep & went down to the lobby, she offered drinks & friendly conversation.

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Thank Travelingduo8312
Dallas
Reviewed 4 weeks ago

We stayed at the BW for 3 nights while in the area. The hotel was very clean and well maintained. The beds very comfortable, bathrooms well set up and very clean. Even though it was right off the freeway it was amazingly quiet. The breakfast was great with eggs, sausage, waffles, cereals, etc. Even the coffee was great! The staff...

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Thank retired42
lewisville, texas
Reviewed 5 weeks ago

Close to access to highway and business. Manager (Mayur) and Nicole were excellent in their responsibilities. Nicole assisted us at breakfast and was very attentive to us making sure our needs were met.

Review collected in partnership with Best Western
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Thank 763michael
Elgin, Texas
Reviewed 17 January 2017

Everything about this property is spot on. The staff is nice and helpful, the rooms are clean and comfortable, and the complimentary breakfast is great. I will definitely be using Best Western for all of my future lodging needs.

Review collected in partnership with Best Western
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1Thank manuelrG999GK
Reviewed 12 January 2017

We used this as a hub for our getaway long weekend. We were pleasantly surprised by the quality at this price point. We enjoyed the variety and freshness of the breakfast and have nothing but praise for the interactions with the staff. They even kept some perishables in the staff refrigerator while we spent our last day thing the river...

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Thank Lisa F
Bayou Vista,TX
Reviewed 29 December 2016

Went thru 3 rooms before getting a room without laundry room chemical smell, cigarette smoke in non-smoking hotel .First room was next to laundry room which included vending machines and icemaker. 2nd. room reeked of cigarettes. The third room we settled had a bathtub that did not sound solid when we stepped into it...sort of a pop of some kine.

Review collected in partnership with Best Western
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1Thank TXNancyBayouVista_TX
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for your honest feedback regarding your stay. I remember I was the one who checked you in and we did have a few hiccups before getting you settled into your final room. The first room visually looks as if it is right next to the guest laundry room but it is not. There is space between the two...

Reviewed 22 December 2016 via mobile

Nice hotel with a very convenient location. Close to the Tanger and Prime outlets at San Marcos. Also close to old Gruene town, with shops, restaurants and live music. It's also a 45 mins trip by car to San Antonio. Would definitely recommend

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Thank The_Horror
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for your review of our location here in New Braunfels. We really are in an ideal location for visiting San Antonio and Austin. There is always plenty to do in and around town. We are pleased you enjoyed your stay and hope to see you again in the future. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Corpus Christi, United States
Reviewed 19 December 2016

This is by far the best Best Western I have stayed in. My family and I took a trip to San Marcos for the weekend and stayed one night. I was worried about my three year old and the height of the beds, but the beds were so comfortable, she hardly moved and didn't wake up. The complimentary breakfast was...

Review collected in partnership with Best Western
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Thank 228victoriai
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for staying with us, and thank you for taking the time to write a review of our location. I am pleased to hear that you enjoyed your stay with us. Our goal is to make sure our guests are fully taken care of. Thank you for choosing to stay with Best Western. We hope to see you again....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as massaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. ... more   less 

Additional Information about BEST WESTERN Inn & Suites

Address: 1493 N I-H 35, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: ₹ 4,680 - ₹ 11,231 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Best Western, Priceline and Orbitz so you can book your BEST WESTERN Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel New Braunfels
Best Western Inn And Suites
Best Western New Braunfels
New Braunfels Best Western
Hotel Style:
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn & Suites staff and other travellers.
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over a year ago
Houston, Texas
over a year ago
Austin, Texas
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room or park near the stairs as there is no elevator.”
 of 5 bubbles BengalTexans, 9 Aug 2016 | Read review
“get a room close to the lobby so you can take breakfast to yuor room if the loby is full of hungry travellers”
 of 5 bubbles kpegues, 7 Aug 2016 | Read review
“They have both inside & outside access rooms.”
 of 5 bubbles carrot9936, 23 Jul 2016 | Read review
“very quiet, suites are roomy, and breakfast has many choices (hot or cold)”
 of 5 bubbles travelerfun01, 10 May 2016 | Read review
“Must request the closest-to-front desk section of rooms.”
 of 5 bubbles DalTx214, 25 Apr 2016 | Read review
5 of 5