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BEST WESTERN Inn & Suites

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341 Reviews from our TripAdvisor Community

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Showing 334: English reviews
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Texarkana, Texas
Reviewed yesterday NEW

This was a very nice Best Western - great location too. Room was nice and clean. Located near interstate and easy to find. All the staff were very nice. Even when the breakfast lady did not show up - the desk clerk and staff stepped in and made sure everything was taken care of --- great team work ladies. Definitely...

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Helpful?
Thank nysstexas
New Cumberland, West Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 24 November 2016

We had room 110. It was very nice and we were very pleased with every aspect. Take exit 189 instead of 190 though, from north. Much easier to reach. It is right off the interstate but was quiet. Breakfast was good and desk clerk was very helpful.

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1Thank Kim S
About Hotel's Favourite Review
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

We are so happy that you enjoyed your recent visit with us. Thank you for taking the time to leave such a heartwarming review and the kind words you had for our staff. Thank you for staying with us at Best Western Inn & Suites in New Braunfels. We hope to see you again in the future. Becky Alizadeh Guest...

Cottage Grove, Mn, United States
Reviewed 4 days ago NEW

Rooms were small and looked dated. The tissue box was empty. The shower hot water took a while to get hot. The body wash was finished after a couple of showers. Breakfast was decent. Turke sausage would have been a better breakfast option for those who doesn't eat pork.

Review collected in partnership with Best Western
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Helpful?
Thank Ahsan K
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for staying with us at Best Western Inn & Suites in New Braunfels. We appreciate your taking the time to leave a review of our property. I can assure you our property is not old and, in fact, the entire premises was completely gutted and remodeled a few years ago. We are sorry to hear you didn't find...

New Braunsfels, United States
Reviewed 1 week ago

Excellent front desk staff, they're always friendly and egar to make your stay a wonderful experience. Maintence staff is awesome, the rooms are always clean and well stocked. Great breakfast always. Easy access to main highway as well. All in all excellent place to stay.

Review collected in partnership with Best Western
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Thank rubenmK8561BY
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for your kind comments regarding our staff and our hotel. We appreciate you taking the time to leave them. We hope to see you again soon. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Round Rock, United States
Reviewed 3 weeks ago

We had a great stay over President's Day weekend. Myself, my aunt and my two children were more than thrilled with the location, the price and what was included. The breakfast bar every AM was more than adequate, the kids swam in the heated spa and the room itself had everything we needed. Can't go wrong with this location, will...

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Helpful?
Thank Callie D
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. We are happy to learn your stay with us was an enjoyable one and that you were able to make use of some of the amenities we offer. We appreciate you taking the time to leave us a review. We look forward to...

Reviewed 3 weeks ago

I travel all over Texas New Mexico Oklahoma Mississippi Lusianna This is my favorite hotel all ways clean rooms all ways good breakfast nice people very helpful Best Westren is the best for me I donot use any thing else some times I travel whit my family from Texas to Virginia Beach we love to rest in best western hotels...

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Helpful?
Thank Luis G
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. We are happy to learn your stay with us was an enjoyable one. We appreciate you taking the time to leave us a review. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Indianapolis, Indiana
Reviewed 14 February 2017

Hotel is right off of I-35, which is convenient. Breakfast was good, room was clean. The only odd thing was the shower---instead of having the normal tiny bottles of shampoo/conditioner and bar of soap, it just had 3 dispensers underneath the shower head (think gym locker room style).

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Helpful?
Thank jennifer s
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for your review of your recent stay. With an emphasis on helping save the environment, we have made a change from individual plastic bottles of shampoo, conditioner and hand soap to refillable dispensers. We feel it helps, albeit in a small way, to minimize our carbon footprint. We are happy to hear that you enjoyed your stay with...

McKinney, Texas
Reviewed 10 February 2017

The front staff were welcoming and helpful. The room was clean. The bathroom was bigger than most. Our room was an exterior room which made for easy load and unload. Easy access off I-35. The breakfast was included. It was very good

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Helpful?
Thank Sharon H
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn & Suites in New Braunfels. We are pleased to know that we were able to play a small part in such a joyous occasion for your family. Thank you for the kind words. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Bloomington-Normal, Illinois
Reviewed 31 January 2017

The hotel was very nice, clean & great location. The staff were very friendly & helpful. The front desk clerk Jennifer Coalston was very helpful and friendly. When I couldn't sleep & went down to the lobby, she offered drinks & friendly conversation.

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Thank Travelingduo8312
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for leaving us your kind feedback. I will be sure to let Jennifer know she did such a marvelous job exceeding your expectations while you were here. Thank you for staying with us. We look forward to seeing you again. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

Dallas
Reviewed 28 January 2017

We stayed at the BW for 3 nights while in the area. The hotel was very clean and well maintained. The beds very comfortable, bathrooms well set up and very clean. Even though it was right off the freeway it was amazingly quiet. The breakfast was great with eggs, sausage, waffles, cereals, etc. Even the coffee was great! The staff...

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Helpful?
Thank retired42
BestWesternNB, Guest Relations Manager at BEST WESTERN Inn & Suites, responded to this review

Thank you for choosing to stay with us at Best Western Inn and Suites in New Braunfels. We are happy to learn your stay with us was an enjoyable one. We appreciate you taking the time to leave us a review. We hope to see you again in the future. Becky Alizadeh Guest Relations Manager nbhospitality@yahoo.com

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Best Western Inn & Suites of New Braunfels, TX. Has recently finished an extensive renovation process and now has all the comforts of home. All rooms have micro-fridges, large flat screen TVs, as well as massaging shower heads. As if that wasn't enough, we are now also serving a hot breakfast, with eggs, meats, etc. Come see what all the excitement is about at the NEW Best Western Inn & Suites. Come stay with people who care. ... more   less 

Additional Information about BEST WESTERN Inn & Suites

Address: 1493 N Interstate 35, New Braunfels, TX 78130-2816
Region: United States > Texas > New Braunfels
Price Range: ₹ 5,229 - ₹ 11,307 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Hotels.com, Priceline and Orbitz so you can book your BEST WESTERN Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hotel New Braunfels
Best Western Inn And Suites
Best Western New Braunfels
New Braunfels Best Western
Hotel Style:
#5 Romantic Hotel in New Braunfels
#10 Business Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Inn & Suites staff and other travellers.
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over a year ago
Houston, Texas
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Questions? Get answers from BEST WESTERN Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room on the back side away from the interstate. The front rooms are not loud but you can hear the traffic.”
 of 5 bubbles nysstexas, 22 Mar 2017 | Read review
“All floors are good”
 of 5 bubbles , 27 Feb 2017 | Read review
“Pick a room or park near the stairs as there is no elevator.”
 of 5 bubbles BengalTexans, 9 Aug 2016 | Read review
“get a room close to the lobby so you can take breakfast to yuor room if the loby is full of hungry travellers”
 of 5 bubbles kpegues, 7 Aug 2016 | Read review
“They have both inside & outside access rooms.”
 of 5 bubbles carrot9936, 23 Jul 2016 | Read review
5 of 5