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Super 8 New Braunfels TX

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Super 8 New Braunfels TX
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256 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 New Braunfels TX
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Showing 250: English reviews
Paris Tx
Reviewed 14 August 2016

Great location. Clean comfortable rooms. Nice pool and hot tub. Breakfast ok. Near to restaurants rivers and Schlitterbahn. Can also go into San Antonio

Review collected in partnership with Super 8
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Helpful?
Thank carolyncE7826PW
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

We appreciate your repeated patronage to our Super 8! Clean and comfortable are our middle names! Along with those characteristics, our pool, hot tub and close location to important New Braunfels attractions are some of the main reasons people stay to enjoy our establishment. We look forward to seeing you again, hopefully very soon! Dina H. Guest Relations Manager rooms@super8nb.com

Reviewed 13 August 2016 via mobile

We've stayed here twice now. It's good if you're on a budget. Not super nice, but again, reflected in the budget part. We've stayed at much worse near by for about the same price, so this was actually very nice compared to the Howard Johnson nearby! Front desk was super nice both visits and very helpful. Kids enjoyed the pool...

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Helpful?
Thank Missgolddolly
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

Thank you for your kind review regarding our staff in particular! We're glad you decided to stay with us again, and hope to see y'all more times in the future. We at Super 8 New Braunfels can distinguish ourselves with the TripAdvisor 2016 Certificate of Excellence, which is not a common honor. We strive to increase customer comfort, relaxation and...

Houston, Texas
Reviewed 11 August 2016

Review collected in partnership with Super 8
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1Thank P7121YXaliciab
Harlingen, Texas
Reviewed 11 August 2016 via mobile

I stayed here one night and left. I arrived late and the ac had been off all day. It took half the night before the room got cool. It was over 100 degrees all day and you would think that the owners would cool the room before the guest gets there. I get that they want to conserve energy but...

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Helpful?
1Thank sprdave1
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

I apologize for your discomfort with our A/C. When a guest is unhappy with the A/C, the staff troubleshoots to make sure everything is working as it should. We are equipped with a temperature laser to ascertain which temperature the A/C is emitting as well as temperatures around the room. The air filters are also double-checked for cleanliness. If any...

Austin
Reviewed 9 August 2016

This hotel shows up as a 3 star on the popular search sites, but should be listed as a 2 star at most. No way is it a 3 star hotel. We had sunken mattresses, cigarette burn holes in the bedding, hair in the bathtub, clogged sink drain, dusty fixtures, nasty gunk and hot in the refrigerator, smear marks on...

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Helpful?
Thank TechRaiders
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

Thank you for your input. The issue with the majority of these claims, is that if there are problems (especially regarding perceived uncleanliness and plumbing), we cannot check to see if there's a current problem and a way to fix it, if you don't notify us during your stay! There is ALWAYS someone available on the property 24/7 to take...

Reviewed 8 August 2016 via mobile

If this is the "Pride of Super 8", I would hate to know how bad some of their hotel rooms must be. Surfaces were visibly dirty, the wrapping on the bar soap looked old/dirty, a lamp shade was stained, there were holes in our blankets, the room looked generally unclean. Paying over $150/night and being the "Pride of Super 8",...

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Helpful?
Thank mattjen77
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

Thank you for staying with us and also for your input. The email link seems to be working fine as other guests are using it. It seems you're leaving out the only complaint you made to us during your stay: you (or the 3rd party you booked through) mistakenly reserved a smoking room instead of non-smoking. If we were able,...

Reviewed 6 August 2016

We stayed here last minute during a crazy rain storm. We thought for a bit our room might flood, but thankfully the slope in the sidewalk kept the water at bay. Also, if you are towing or driving a large vehicle you might want to go to another location. The parking was cramped. The room was simple but exactly what...

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Helpful?
Thank Nae Nae N
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

Thank you Nae Nae for your review. We're glad you chose to stay with us and hope we can earn back your patronage by addressing your listed concerns. Our main parking lot does include a parking spot for each guest. Unfortunately, issues can occur when other guests park incorrectly and/or take up more than their allotted spots. I also would...

Round Rock
Reviewed 2 August 2016

Review collected in partnership with Super 8
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Helpful?
Thank Jami F
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

Spring, Texas
Reviewed 1 August 2016 via mobile

Took a weekend getaway to New Braunfels and stayed 2 nights at the Super 8. The room was clean but noise level from room above was a bit annoying. Mattresses definitely need replacing. Felt like a hot dog in a bun on mattress and I only weigh 190. Even my 45 lb son was uncomfortable on the bed. The A/C...

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Helpful?
Thank Osheawalsh
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

Thank you for giving us your feedback. I sincerely apologize that your stay with us was only "acceptable" as opposed to the superior standard we strive for. We want you to be cool and comfortable as well as impressed with our service, so we will look into your concerns about our mattresses. Our friendly staff would have been more than...

RGV
Reviewed 1 August 2016

Review collected in partnership with Super 8
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Helpful?
Thank Bev956
Super_8_NB, Guest Relations Manager at Super 8 New Braunfels TX, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Super 8 of New Braunfels, TX. is a multiple "Pride of Super 8" designee, which is given to only the top 10% of Super 8's, worldwide. This location was fully renovated in the spring of 2014 with new furniture, flat screen TV's and new bedding for our guests comfort. We continually pride ourselves on being clean & friendly. That is why we ask our guests: Why stay anywhere else... ? ... more   less 

Additional Information about Super 8 New Braunfels TX

Address: 510 Hwy 46 South, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: ₹ 3,959 - ₹ 7,179 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 New Braunfels TX 2*
Number of rooms: 50
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Also Known As:
Super 8 New Braunfels
Super Eight New Braunfels
New Braunfels Super Eight
New Braunfels Super 8
Hotel Style:
#2 Best Value Hotel in New Braunfels
#3 Spa Hotel in New Braunfels
#4 Business Hotel in New Braunfels
#7 Family Hotel in New Braunfels
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 New Braunfels TX staff and other travellers.
3 questions
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over a year ago

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Questions? Get answers from Super 8 New Braunfels TX staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room, 204, appeared to be recently renovated.”
 of 5 bubbles stevecU8221MQ, 7 Nov 2016 | Read review
“Upstairs is very quiet.”
 of 5 bubbles cathyw447, 20 Sep 2016 | Read review
“Ask for a room around the back to avoid the road noise.”
 of 5 bubbles I9183GSstevew, 24 Jul 2016 | Read review
“Good room, pool area can get a bit loud..”
 of 5 bubbles roadtripfun2012, 2 Jul 2016 | Read review
“Don't stay here!”
 of 5 bubbles lottascorner, 3 May 2016 | Read review
5 of 5