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Comfort Suites

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137 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Liberty, Texas
Reviewed 8 March 2016

We got flooded into New Braunfels and out of Houston we stayed extra nights and management was kind and discounted our room as well for the extra 2 nights. Breakfast was good and rooms were comfy and spacious.

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Helpful?
Thank blp23
Natalie G, Guest Relations Manager at Comfort Suites, responded to this review

We truly appreciate your compliments to our staff, and we are all delighted to hear that you enjoyed your stay with us . Thank you for your review and recommendation to other travelers on Trip Advisor. It is our goal to treat you and all our guests like family, so that everyone who stays with us will consider Comfort Suites...

Corpus Christi, Texas
Reviewed 11 January 2016 via mobile

Everything about this facility, hotel, front desk professionals etc is impressive! I'll be staying here from now on when I visit New Braunfels! I'm so happy, happy, happy! I ordered delivery from Mama Fus and it was fast, brought it up to my room after the front desk checked with me, super convenient. The food was excellent, the bed is...

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Helpful?
Thank Veronica S
Natalie G, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for this kind review. Our hotel is indeed the best place to stay in New Braunfels due to its location, upgraded amenities, and friendly customer service. Please come back to stay with us again very soon. Should you need any assistance with making your reservations, please do not hesitate to contact me directly. I am always...

Sierra Vista
Reviewed 5 January 2016 via mobile

Our one night stay was very pleasant. the hotel was very convenient to the highway and easy to access. Justin, was very helpful and had great suggestions. The bed and pillows was very comfortable, had a nice little refrigerator and microwave. Plenty of outlets for iPads/iPhones. Staff was very pleasant. Breakfast was good and plentiful. Even though close to highway,...

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Helpful?
1Thank Jhurd6
Natalie G, Guest Relations Manager at Comfort Suites, responded to this review

I am very glad to hear you had a great experience with us, and that you found the hotel where you felt convenient . We take a great care of our guests with exceptionally clean rooms, friendly customer service, and superior amenities they have come to expect from the Comfort Suites. Thank you for mentioning all amenities . I will...

Ankeny, Iowa
Reviewed 3 January 2016

I have stayed here in the past and was not happy with the stay but I was told it had been remodeled and gave it another shot! I was very pleased with the stay this time. The rooms have been updated and are modern and fresh now. New layout to the check in area and business area. The breakfast area...

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Thank Denise B
Dallas, Texas
Reviewed 30 November 2015

Stayed here for one night 2 weeks ago prior to a half-marathon. Room was spacious but far from the most clean. There was also a definite odor when we reached the second floor- musty. Would stay again for location and cost, but have reasonable expectations when it comes to cleanliness and odors.

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1Thank Mrs G
Reviewed 9 November 2015

I was in New Braunfels just for the night and checked in late. The staff was very friendly and helpful. My room on the second floor was clean and quiet. The breakfast in the morning was good for a hotel buffet. The only reason I did not rate it as excellent was that the beds were not as comfortable to...

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Thank luvstogoAustin
Reviewed 30 October 2015 via mobile

Wonderful place to stay at. Very clean rooms, very comfortable beds, very polite staff, very reasonable prices. Estella did a fantastic job cleaning my room and she was very polite and very nice. I will be back at this location cause I really like the people.

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Thank verytweet2
Natalie G, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for choosing to stay with us and posting your review. I'm so glad to hear that you had a great time with us. We strive for you to have that "excellent travel experience" and I'm so pleased you were able to witness that first hand. I hope that you will always continue to stay with us so that...

Texas
Reviewed 20 October 2015

Had a meeting in New Braunfels and chose Comfort Suites to stay. My room was on the ground floor in the middle of the hotel. It was quiet and while the hotel is probably older than it looks and feels the construction is pretty solid and did not hear my neighbors and once and awhile the "door slam" of inconsiderate...

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Thank TexTraveler778
Natalie G, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your most recent stay and taking the time to post your 5 star review. I'm glad to see that you had such a great time with us .That is exactly what we want .Our staff prides themselves in assisting in making your experience the best in can possibly be. I hope that you will continue to visit...

Reviewed 28 September 2015 via mobile

My Dad and I arrived @ 5:30 in the morning. The man working was knowledgeable and friendly. The lobby was clean and decorated well. I was impressed by how spacious the room was. Two queen beds, a pull out sofa, desk and chair, ect. Breakfast attendant was on the ball! My only complaint would have been the floors in the...

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Helpful?
Thank Lori B
Sharon L, Public Relations Manager at Comfort Suites, responded to this review

The Comfort Suites New Braunfels would like to thank you for posting 5 star rating and comments regarding your most recent stay with us. I want to sincerely apologize for your disappointing experience about floors in the restroom. We hope to see you again on your next trip . Sincerely, Natalie Granger Guest Service Manager Comfort Suites,1489 IH 35 N...

Houston, Texas
Reviewed 15 September 2015

My father and daughter accompanied my husband and I on a family trip. Interestingly, my dad was able to reserve the handicapped room easily with us right next door to him--plus the rooms were connecting! That was a plus, and something not always available. We were pleased with our stay. A new elevator has been installed in the lobby, the...

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Helpful?
Thank Ruth G
Sharon L, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your review and comments! We’re thrilled to hear that you had an enjoyable experience at our hotel on your recent stay with us, and that you liked our rooms, as well as our complementary hot breakfast . We hope to see you again on your next trip .

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
Official Description (provided by the hotel)
This is a gold award winning property from Choice Hotels. The hotel offers a free hot breakfast, outdoor pool , free high speed internet, fitness center, guest laundry, and meeting space. We are easily accessible from IH-35 and only minutes from Schlitterbahn, Gruene, and river tubing attractions. If you are in the mood to shop we are a short ride from the outlets in San Marcos and also a short ride to everything in San Antonio. ... more   less 

Additional Information about Comfort Suites

Address: 1489 N IH 35, New Braunfels, TX 78130
Region: United States > Texas > New Braunfels
Price Range: ₹ 4,732 - ₹ 11,085 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel New Braunfels
Comfort Suites New Braunfels
New Braunfels Comfort Suites
Hotel Style:
#3 Best Value Hotel in New Braunfels
#8 Family Hotel in New Braunfels
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“When using the Choice website for room descriptions, the entire hotel is WiFi and ALL rooms have elevator access.”
John&Mickey, 22 Apr 2017 | Read review
“Always upper floor and to the back. Stay clear of elevators and ice machine rooms.”
498michaeln, 11 Aug 2016 | Read review
“Convenient location, close to attractions and restaurants, good value”
barboslj, 15 Jul 2016 | Read review
“Don't stay here!!!!”
timmaem, 10 Jul 2016 | Read review
“Top floor for sure”
Ranera, 18 Mar 2016 | Read review
5 of 5