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Holiday Inn Express Hotel & Suites

176 reviews
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Traveller (6)
Room & Suite (6)
Dining (2)
Overview
  • Excellent70%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Reviews (176)Write a Review
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All reviewsfront deskapplebee's restaurantfitness centergreat hotelcouple of nightssmelled wonderfulrewards clubcinnamon rollsan assetbiscuitscustomer serviceroom was cleangreat staybaconking suitecold cerealthe rooms were nice
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41 - 45 of 176 reviews
Reviewed 17 March 2016 via mobile

Super impressed with the excellent customer service and CARE we received while staying in Mount Pleasant. We were greeted by Emilio in a kind, professional manner - excellent hospitality! I can only say good things from housekeeping to breakfast staff to pool maintenance crew -...More

Thank lugotx
Response from Maribel A, Manager at Holiday Inn Express Hotel & SuitesResponded 12 April 2016

Dear @lugotx, I am glad to hear that you enjoyed your stay with us and that you would recommend us to a friend. We hope to welcome you back to the hotel in the near future when you are in the Mt. Pleasant area. Take...More

Reviewed 16 March 2016

After 8 hours of driving, we got in after midnight. Exhausted. Clerk was friendly and helpful and made it the easiest check-in yet. Room was clean and comfortable. Even the pullout sofa had a full complement of sheets, blanket, pillows. Create your own omelet breakfast...More

Thank pixiewyfe
Response from Maribel A, Manager at Holiday Inn Express Hotel & SuitesResponded 12 April 2016

Dear @pixiewyfe. Thank you for your kind words. We do take pride in catering to our guests' needs as best as we can. I hope we get to have you as a guest again at our hotel in the near future, we promise to keep...More

Reviewed 14 March 2016 via mobile

We reserved a queen suite and asked for and given an upgrade to a two bedroom suite. We expected two small but separate rooms with a living area and kitchenette. We arrived Friday night 3/11/16) at 10 PM and were checked in by a pleasant...More

Thank bobobro
Response from Maribel A, General Manager at Holiday Inn Express Hotel & SuitesResponded 17 March 2016

Dear guest. When you made the reservation, you reserved a standard suite that has 2 beds and when Frankie confirmed, you asked for a bigger room. She gave you a free upgrade to our 2 bedroom suite with 2 queen beds and small living room...More

Reviewed 9 March 2016 via mobile

Frankie, the front desk Lady was amazing! Very helpful, courteous, with a friendly smile. This is already a difficult time for our family, and Frankie made this part of our trip stress free. The facility is clean, modern and well designed. I definitely give it...More

Thank Codey C
Response from Maribel A, Manager at Holiday Inn Express Hotel & SuitesResponded 12 April 2016

Dear @Codey C Thank you for your review and choosing our hotel. I am very sorry to hear about your loss. I am glad that we were able to offer you a refuge on your busy and sad schedule. I hope your next visit is...More

Reviewed 6 March 2016

Checked into this hotel for one night. Emilo and Franklin were very friendly and showed me menus of local restaurants. They also had a managers special, which had appetizers and beer. So that was a plus and the best thing since this was a dry...More

Thank sankyou88
Response from Maribel A, General Manager at Holiday Inn Express Hotel & SuitesResponded 12 April 2016

Dear @sankyou88 Thank you for taking the time to submit a review. I am very glad you enjoyed your stay with us. I'll make sure to tell Frankie and Emilio how happy you were with their service. We hope to see you back at our...More

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1789101136
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Tennis Court
Details
Price range
US$ 95 - US$ 111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 95 - US$ 111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (6)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Amarsh2016
21 February 2017|
AnswerShow all 3 answers
Response from stoogeg3 | Reviewed this property |
Yes, they did.
1
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Room Tips
"Ask for a suite rather than a regular room. They are spacious and well-equipped."
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"No tip, we just prefer the bottom floor for convenience."
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"We had bottom floor--that was a good choice. Elevator at this hotel is very slow. Room was quiet."
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"During the summer, stay on the first floor. It's close to the floor."
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