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Cleopatra Palace Hotel

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Cleopatra Palace Hotel
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2,740 Reviews from our TripAdvisor Community

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Showing 2,076: English reviews
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Norwich, United Kingdom
Reviewed yesterday NEW

The hotel is tired and in need of a desperate make over. The decor in the rooms and furniture look as though they are the original. We even had a two holes in our bath that had just been filled- surely a four star hotel would replace the bath or not use the room until the bath was replaced. The...

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Helpful?
Thank Noblefamily1966
Dudley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We enjoyed our break here. Our room overlooked the beach (definitely worth paying a little extra for a sea view). The breakfasts were excellent. We booked half board as this was our first visit to Tenerife. If we return we would book b and b as there are so many restaurant nearby. Our room was fine, we asked for a...

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Helpful?
1Thank Annette S
About Hotel's Favourite Review
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Anette S, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know of your satisfaction with most aspects of our service and facilities, and very specially with our staff attention. I know that, together with a quality...

Reviewed yesterday NEWvia mobile

Have been to Tenerife more times than the years in which we have visited...but the first time we stayed at the Cleopatra Palace & certainly not our last as we have booked to go again this year. We stayed B & B only as there's many excellent restaurants to dine out in...breakfast is buffet style & excellent with plenty of...

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Helpful?
Thank sparkleh1
Lichfield, United Kingdom
Reviewed yesterday NEW

Fabulous hotel in a great location. Superb staff, great room. The pool was lovely with a plunge pool and comfortable sun loungers. Great facilities throughout the resort complex with The Hard Rock Cafe and a beach bar right on the doorstep

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Helpful?
Thank nwbrice
Worthing, United Kingdom
Reviewed 3 days ago NEW

Another great stay at the Cleopatra in February, always well looked after, rooms are nice, make sure you have a day or two at the VIP Spa, within the Hotel well worth a visit Plenty of variety for Breakfast.

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Helpful?
Thank DutchDuke37
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your positive review and for sharing it here on Tripadvisor. I’m glad to read that you have enjoyed our services,facilities and our VIP Spa. I hope to have the chance to welcome you again in future visits to Tenerife. Do not hesitate to visit our web page, where you will find additional information...

UK
Reviewed 4 days ago NEW

Third visit to the Cleopatra and will be returning next year, or this year if work schedules permit. After our 1st stay we thought we would go for a top floor room with your own plunge pool. We were fortunate enough to be given a superb room (No9404). This year, returned home only yesterday, we were given an even better...

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Helpful?
Thank thealmighty1
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, I would like to thank you for sharing your comments with other travelers of Trip Advisor. We are truly happy to know that your stay with us was pleasant and that our staff and facilities were up to your expectations. Comments like this, give us the energy to continue working hard on all the improvements to show all...

Dunblane, United Kingdom
Reviewed 1 week ago NEW

Just spent a week here for the first time and really impressed. Although some furnishings, poolside sunbeds are showing a bit of wear and tear, it didn't detract from the general standard. Staff make you feel so welcome straight from the check-in. I would easily recommend this hotel. Breakfast has something for everyone. We opted for half-board which allows you...

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Helpful?
4Thank Tupper0456
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, I would like to thank you for sharing your comments with other travelers of Trip Advisor. We are truly happy to know that your stay with us was pleasant and that our staff and facilities , service and food, were up to your expectations. Comments like this, give us the energy to continue working hard on all the...

Worcester, United Kingdom
Reviewed 1 week ago

we stayed in this hotel for a week in march, we got there at 1.00 could not have room till 2.00 at 1.55 went back to reception to say have to wait till 2.00 (5mins) at dead on 2.00 I got a key. room was very good pool area very good, very quiet pool area as there were hardly any...

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Helpful?
1Thank 740joey
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, I would like to thank you for sharing your comments with other travelers . We are truly happy to know that your stay with us was pleasant. I regret that this time the Cleopatra hotel was not the most adapted option to your taste, let me suggest that on your next visit to tenerife visit our sister Hotel...

Reviewed 1 week ago

I visited the Cleopatra in January with my mum for her special birthday and have to say that the wonderful staff could not have done more to welcome her. We had a suite with plunge pool, and this was lovely, roomy and well equipped. I have visited the Cleopatra many many times, and never tire of this place (infact we...

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Helpful?
Thank Karen H
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Karen H, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. I am truly happy to know that you and your mother could enjoy her birthday! And to know your satisfaction with most aspects of our service and facilities, and very specially...

Ilford, United Kingdom
Reviewed 1 week ago

When you arrive at reception you are greeted with a glass of champagne, once checked in the porter took us to our room we had a sea view every thing you needed in the room. was clean & tidy with a safe at no extra charge. We were B&B & the breakfast was amazing, you even have a lady playing...

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Helpful?
1Thank BubbleBlowerEssex
Alejandro Cresp... D, General Manager at Cleopatra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your detailed and positive report. I´m very pleased to know that our services, facilities and location have surpassed your expectations. We will be happy to welcome you again in future visits to Tenerife. Do not hesitate to check our best prices and special promotions on our web page, where you can also find...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility. ... more   less 

Additional Information about Cleopatra Palace Hotel

Address: Avenida de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: ₹ 8,540 - ₹ 15,385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cleopatra Palace Hotel 4*
Number of rooms: 431
Reservation Options:
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Also Known As:
Cleopatra Hotel Tenerife
Hotel Cleopatra Palace
Cleopatra Palace Tenerife
Cleopatra Palace Hotel Tenerife/Playa De Las Americas
Hotel Style:
#6 On the Beach Hotel in Playa de las Americas
#6 Family Hotel in Playa de las Americas
#7 Spa Hotel in Playa de las Americas
#9 Romantic Hotel in Playa de las Americas
#11 Luxury Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Cleopatra Palace Hotel staff and other travellers.
267 questions
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Questions? Get answers from Cleopatra Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a pool view”
 of 5 bubbles nwbrice, 29 Mar 2017 | Read review
“ask for a sea view room”
 of 5 bubbles DutchDuke37, 27 Mar 2017 | Read review
“7418. End room, massive terrace, own plunge pool and sun from 09:00hrs until about 16:00 hrs.”
 of 5 bubbles thealmighty1, 26 Mar 2017 | Read review
“Sea view on 3rd floor is worth the extra few quid”
 of 5 bubbles Tupper0456, 23 Mar 2017 | Read review
“maybe sea view less noise? pool view was noisy”
 of 5 bubbles 740joey, 22 Mar 2017 | Read review
5 of 5