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Cleopatra Palace Hotel

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Traveller (2178)
360
Panoramas (37)
Room & Suite (537)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A beachfront hotel of classic elegance in a fantastic setting right on the world-famous Playa de las Americas in Southern Tenerife, it offers guests comfortable rooms with antique Roman touches, spa relaxation with thalassotherapy and perfect tranquility.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals

Location

Full view
95Great for walkers
Grade: 95 out of 100
109Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
3,536Reviews
2,559Photos
497Q+A
100Room tips
Traveller rating
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  • 377
  • 114
  • 74
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Popular mentions
My wife and I have just returned from our great 5 night holiday at the Cleopatra palace, on arrival we were greeted with a lovely glass of champagne which was well received. Our baggage was taken to our room , the rooms are of adequate size and were cleaned daily to a high
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Hotel's Favourite
This is a good hotel in a great location. The rooms are fine, if a bit dated, and it’s worth getting a sea view. Housekeeping was excellent and the rooms have everything you need for a holiday in the sun. Reception was efficient and we were received with a smile and a much
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Response from Alejandro C, Director General at Cleopatra Palace Hotel
Responded 10 Jan 2019
Dear Mikem28, I’m happy to know that you have enjoyed your visit and I would like to thank you for choosing us again for your holidays in Tenerife. Comments like this, give us the energy to continue working hard on all the improvements to show all our guest in future visits. I will transmit your comments to all departments and we look forward to welcome you in our hotel soon. Nothing could please us more than welcoming you again soon. I suggest you to visit our web page, where you will find additional information about our services and our best promotions. Warmest regards,
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This review covers the last two visits we made to the Cleopatra Palace. The first visit being September 2018 and December 2018. The December break being our usual break to recharge the batteries before the Christmas rush. We always travel as a family to get some time together
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We booked this hotel through easyJet on the basis of the trip adviser ratings. The hotel is quite glitzy with sweeping staircases, sculptures, fountains, all very attractive and with definite 5 star ambition. We were there on a bed and breakfast basis, the breakfast choice was
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Response from Alejandro C, Director General at Cleopatra Palace Hotel
Responded yesterday
Dear Guest, Thank you very much for your nice words about your recent stay with us. I am glad to read that our services and attention have been up to your expectations. I will make sure to pass your congratulations to our pianist. She is a very talented artist and her music is the best company for breakfast time. I hope we will have the opportunity to welcome you again soon. Best regards,
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I have been here before a few years ago, the breakfast buffet is amazing and the staff very helpful and friendly, my only concern was that the room are now dated and a bit shabby, this is not 4 star, 3.5 star at best. For the price paid better could have been had.
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Response from Alejandro C, Director General at Cleopatra Palace Hotel
Responded yesterday
Dear Manxie, Thank you very much for posting your impressions about your stay with us. I am sorry to know that you have felt disappointed by the standard of our rooms. We can only say goodbye hoping to have the chance to welcome you again at Mare Nostrum Resort. Kind regards,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorCleopatra Palace Hotel
The Presidential Suite at the Cleopatra Palace Hotel (Mare Nostrum Resort)
Professional photo exclusively commissioned by TripAdvisorCleopatra Palace Hotel
The Presidential Suite at the Cleopatra Palace Hotel (Mare Nostrum Resort)
Professional photo exclusively commissioned by TripAdvisorCleopatra Palace Hotel
The Standard Room with Pool View at the Cleopatra Palace Hotel (Mare Nostrum Resort)
Professional photo exclusively commissioned by TripAdvisorCleopatra Palace Hotel
The Standard Room with Pool View at the Cleopatra Palace Hotel (Mare Nostrum Resort)
Photo provided by managementCleopatra Palace Hotel
VISTAS
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123456101
We had roof top plunge pool room overlooking the pool . The shower was in the bath . Might be worth E mailing them direct regarding any walk in showers . They are all very helpful
1 vote
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Do you offer a romantic meal on your beach
Dear Dbalogon, Not on the beach, but you can request it in the room. Best regards.
0 votes
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I am a bad sleeper so where is the best quite rooms
Dear Nahid, I suggest you to contact with our booking deparment ( which you can do through our web page if you wish) and they will give you all the information you need about rooms. Tripadvisor does not allow us to give our web site details here, but you can easily find it in internet just looking for Mare Nostrum Resort. Best regards,
0 votes
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Do any rooms have a private hot tub?
Dear Cantwaitforthenext, We have plunge pools on the top floor but no jacuzzi. Best regards.
0 votes
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How many bars are there in the hotel?
Dear Tucker M. There are 2 bars: Bar Hall 17.00 h. a 24:00 h. and Snack bar piscina 10:30 h. 18:30 h. You can also go to the other bars that are in the Resort. Best Regards.
0 votes
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123456100
"Check your checking in booklet for the Half price cocktails"
"Towel rail is to high in the bathroom. rooms are very basic but the location of the hotel is fabulous."
"Quiet rooms overlook the beach"
"Rooms are priced based on their views. Email the hotel to find which ones get sun and have a better view."
"Beach-facing rooms might be quieter"
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12345620
PRICE RANGE
US$ 123 - US$ 215 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cleopatra hotel tenerifehotel cleopatra palacecleopatra palace tenerife
LOCATION
SpainCanary IslandsTenerifeAronaPlaya de las Americas
NUMBER OF ROOMS
431
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