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Spring Hotel Bitacora

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3,069 Reviews from our TripAdvisor Community

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Showing 2,690: English reviews
Banbridge, United Kingdom
Reviewed 23 December 2014

excellent hotel, not too far from the centre of Playa De Las Americas.. to access the town use rear entrance, turn right walk to predesteran crossing, cross over and follow the well lit side street. This will take you to main shopping area. A word of warning , be careful of some Asian shops selling electronics, cameras and mobile phones,...

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Helpful?
4Thank 291Jimbo
Bitacora O, Public Relations Manager at Spring Hotel Bitacora, responded to this review

Dear Guest, We were very glad to read your positive comments in regards to our hotel service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. We are thrilled we were able to meet all your need during your stay and will certainly share your lovely comments on service with our...

Barnsley
Reviewed 21 December 2014

First the positives. The food is excellent, with fresh meat and fish cooked at lunch time and evening. A good choice of salads, fruit, desserts and cheese. Nice grounds, with a pool for children and another for adults. Great location for shops, beaches and bars. Hard working staff, quick service in main bar. Negatives. Noise. The hotel is opposite a...

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Helpful?
5Thank bobstheboy
Bitacora O, Public Relations Manager at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly, thank you so much for taking the time to share your experience here on TripAdvisor and we apologize if you found any inconsistency in our services. Thank you for your nice comments regarding our food, hard working staff, quick service in the bar, we will make sure to share your kind words as we know it will...

Taunton, United Kingdom
Reviewed 21 December 2014

I posted last year and will keep posting because this is a fabulous hotel. Friendly, clean, sunny and fun. I've been soooo many times and will keep returning. In fact, we are still here and nearing the end of our holiday. Great for families! Just be prepared for a little bit of sunbed wars! Some put their towels out at...

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Helpful?
4Thank Cazztu
Bitacora O, Public Relations Manager at Spring Hotel Bitacora, responded to this review

Dear Guest, We were very glad to read your positive comments in regards to our hotel service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. We are thrilled we were able to meet all your need during your stay and will certainly share your lovely comments on service with our...

Reviewed 20 December 2014

We had a few niggles but overall it was a great holiday. Firstly...the negatives. Without doubt..the number one gripe was the sunbed situation! The lack of sunbeds and space around the pool. I couldn't believe that here I was on holiday setting my alarm for some ungodly hour to haul myself out of bed, down the lift and out in...

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Helpful?
4Thank blanket72
Bitacora O, Public Relations Manager at Spring Hotel Bitacora, responded to this review

Dear Guest, Firstly, thank you so much for taking the time to share your experience here on TripAdvisor and we apologize if you found any inconsistency in our services. Regarding your negative concerns though, we would like to take the opportunity to answer them. About the "sunbed situation", we are making several tours during the day around the pool area...

Falkirk
Reviewed 20 December 2014

This was our 4th holiday at Bitacora Hotel. The food at the Hotel is excellent with a great range of choice. Staff so friendly and helpful. The entertainment at night is very good. You don't have to wait in a queue the waiter serve you at night in the bar and the drinks are all branded makes which makes a...

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Helpful?
1Thank LizFalkirk
Bitacora O, Public Relations Manager at Spring Hotel Bitacora, responded to this review

Dear Guest, We were very glad to read your positive comments in regards to our hotel service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. We are thrilled we were able to meet all your need during your stay and will certainly share your lovely comments on service with our...

Great Yarmouth, United Kingdom
Reviewed 19 December 2014

I good hotel in a great location just off the main Strip in Playa del las Americas. The rooms have been modernised with wood effect flooring and matching walls. T he style was contemporary and done well. The room was big and had twin beds, pull out bed settee and lounge chair with LCD TV. The wardrobe had internal lighting...

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Helpful?
1Thank nippy54
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind...

Durham, United Kingdom
Reviewed 18 December 2014

Stayed for eight nights at the Bitacora hotel, we booked a standard room but were upgraded to a pool view room,on the first floor. When we got to the room and looked outside, we could not see the pool due to a flat roof that obscured our view. However if we stood on our bed, we could see the pool,...

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Helpful?
1Thank katie h
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We were very glad to read your positive comments in regards to our hotel service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. We are thrilled we were able to meet all your need during your stay and will certainly share your lovely comments on service with our...

Darwen, United Kingdom
Reviewed 18 December 2014

This was our eleventh visit to the Bitacora. I had previously emailed the hotel to ask for same room as we usually have but didn't get a reply so emailed a second time and still didn't get a reply. We asked for 629/729. At check in we were told that as my husband uses a mobility scooter,due health and safety...

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Helpful?
1Thank lizfiona
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We were very glad to read your positive comments in regards to our hotel service and facilities. Our target is to satisfy our all guests’ needs and to exceed guests’ expectations whenever possible. We are thrilled we were able to meet all your need during your stay and will certainly share your lovely comments on service with our...

Washington, UK
Reviewed 17 December 2014

Married couple, early sixties, staying on half board, travelling with TUI. We last visited in this hotel in December 2012, we like this area of Las Americas and have stayed in some of the other hotels nearby; we tried the Bitacora again this year because we enjoyed our last visit. Very handy for all shops and beaches without being too...

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Helpful?
Thank JRPWashington_UK
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you sharing your lovely memories of your stay at our hotel; it is wonderful to hear we were able to make your stay special. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great...

england
Reviewed 15 December 2014

We arrived at the hotel on the 29th November for 10 nights. Had a good room on the sixth floor.Room very clean and food good.On checking in noticed a sign saying the pool would be closed due to broken tiles for health and safety. It was not just an inconvenience it was totally unacceptable. How people could sit there with...

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Helpful?
2Thank bren j
Bitacora O, Director de Relaciones Públicas at Spring Hotel Bitacora, responded to this review

Dear Guest, We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at our Spring Hotel Bitacora and apologize if you experienced any inconsistency in our service. First and foremost we would like to remind you that we personally apologized and offered compensation for your inconvenience to which you declined....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Spring Hotel Bitácora**** situated in the center of Playa de Las Americas and surrounded by a, sub-tropical garden is the perfect family hotel. It is only a short stroll from the shopping centers and entertainment area. A fabulous beach is just few minutes away and also near the golf course Las Americas (1 km). ... more   less 

Additional Information about Spring Hotel Bitacora

Address: C/ California, 1, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: ₹ 9,234 - ₹ 20,152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Spring Hotel Bitacora 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Bitacora Hotel Tenerife
Hotel Bitacora Tenerife
Bitacora Tenerife
Spring Hotel Bitacora Tenerife/Playa De Las Americas
Hotel Style:
#5 Family Hotel in Playa de las Americas
#6 Green Hotel in Playa de las Americas
#7 Romantic Hotel in Playa de las Americas
#9 Luxury Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Spring Hotel Bitacora staff and other travellers.
421 questions
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Questions? Get answers from Spring Hotel Bitacora staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one of the recently updated rooms.”
 of 5 bubbles nippy54, 8 Dec 2016 | Read review
“Higher level pool view”
 of 5 bubbles PeteD305, 7 Dec 2016 | Read review
“we stayed on the 3rd floor room 311 , the rooms were very nice”
 of 5 bubbles R9412GLpaulc, 6 Dec 2016 | Read review
“Pool view rooms are the best all round but they also offer a number of alternatives”
 of 5 bubbles robertG756XB, 4 Dec 2016 | Read review
“Rooms to the side (overlooking excellent children's area) or the ones overlooking pool (more expensive).”
 of 5 bubbles 77shirleyr, 29 Nov 2016 | Read review
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