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H10 Las Palmeras

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H10 Las Palmeras
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3,206 Reviews from our TripAdvisor Community

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Showing 1,739: English reviews
Reviewed 9 June 2014

My partner & I stayed at the H10 Las Palmeras for one week all inclusive at the beginning of June. We were very disappointed on arrival as we were allocated a room on the ground floor facing a row of kebab shops. When booking through Jet2 the website only showed rooms with a sea/pool view and as during the booking...

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Helpful?
3Thank N888CLA
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests We thank you for your detailed review on our TripAdvisor page. All reviews, either good or bad comments, are taken in consideration by our management. It is very important all guests have the information about waht type of room you have booked to avoid any inconveniences like yours. The sea view room is a type of room must...

Redditch
Reviewed 8 June 2014

We stayed here between 23rd-30th May 2014 and were disappointed from the moment we stepped off our transfer coach. The front of the hotel looks like a shopping centre entrance with a large rusty metal 'thing' over the entrance, making it look far from 4*. Outside of the front and back entrance at all times of day and night are...

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4Thank Jess K
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for taking time once more to express your opinion. We feel sorry that we could not rich your expectation during your stay with us. Our mission is for you to enjoy your holiday in a pleasant and relaxed atmosphere. We are very sorry that we could not be successful in your case. We regret...

Staffs
Reviewed 8 June 2014 via mobile

We stay for 7 nights and overall it wasnt too bad. I thought I would list it as pros ans cons. Pros: location is great. Food was brilliant even for a fussy eater like myself. Staff were very friendly. Rooms were clean Cons: Room was tiny for 2 adults and a baby. There was no where to put our stuff...

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Helpful?
1Thank minipetal
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank to write your opinion on TripAdvisor about your experience. We really appreciate the time you have taken to express your disappointment during your holidays and kindly ask you to accept our sincere apologies for the inconveniences you may have experienced. As you know May is not a month with school holidays so, it is normal there were...

Redcar, United Kingdom
Reviewed 6 June 2014

We stayed here from 26th - 31st May and really enjoyed it. The food was absolutely gorgeous in the main buffet restaurant. We had decided to go out for a couple of meals but after checking first to see what was on offer each night in the hotel restaurant we ended up not going out for a meal at all....

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1Thank LARAMiddlesbrough
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for choosing the H10 Las Palmeras and for sharing your experience on Tripadvisor, we are very pleased to know that you have spent an enjoyable holiday between us. All H10 Las Palmeras Team-members work every day to improve the quality and warmth of our services and your comments encourage us to continue going on...

Guildford, United Kingdom
Reviewed 6 June 2014

We stayed here in December 2013. It was a reasonably quiet hotel but there was entertainment with pool games during the day and a party for New Year's Eve. It was a pleasant hotel, aided by the fact that everyone kept themselves to themselves. There was no nosiness from other guests, which we have sometimes found in other resorts. The...

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1Thank SharandSare
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thanks a lot for posting on TripAdvisor your holiday at H10 las Palmeras. Your feedback is very important to us and we have passed your constructive comments to our management and definitely they will be taken into consideration. We hope to see you again ! Best Regards,

York, United Kingdom
Reviewed 4 June 2014

Visited this hotel last week in May and wasn't sure what to expect as read mixed reviews but we really enjoyed this hotel. Our check in was quick and easy, the reception staff very pleasant and helpful. We had 2 rooms with a sea view and they were large enough for us. There was also a fridge which was very...

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3Thank SEBNorthYorkshire
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for posting your review on Tripadvisor. We are glad to know you have enjoyed your holidays with us. It is a pleasure our guests consider us 5 stars. We want to apologize for the nconveniences caused by the pool. We hope to welcome you soon next time. Best Regards, Ana Martín

Huddersfield, United Kingdom
Reviewed 3 June 2014

Just got back from a 10 day all inclusive holiday with friends at the H10 Las Palmeras from 22nd May to 1st June, my wife and I had stayed before. We had paid for a sea view and asked for our rooms to be close together by e-mail. The check in was fast, friendly and professional, took about 5 mins....

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3Thank Owen B
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests Thank you very much for taking time to publish your opinion on Tripadvisor. We are very happy for the qualification you have given us. Also we are very sorry for all the inconveniences about the pool works. We hope you will visit us again next time you visit Tenerife. Thank you very much again and best regards, Ana...

Stafford, United Kingdom
Reviewed 2 June 2014

Stayed in this hotel for a week all inclusive in late May. The hotel is well situated for PDLA with a gate with access to the front promenade. We asked for via email and received a room on a high floor – away from any noise. Poolside rooms are available but I think they cost extra. The room itself although...

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3Thank steve c
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for your opinion about your recent stay with us. We are glad to know you are very satisfied with the hotel and for recommending us to other readers. We will study your comments carefully. Also, we would like to apologize for any inconvenience we might have caused you. We hope to welcome you very...

Reviewed 1 June 2014 via mobile

This was our 4th time staying and the H10 Las Palmeras, my wife and I have stayed here as a couple on our own, with a toddler and we were there with a toddler and baby this time. Every time we come something has been improved and this time was no different. Food is good and even the fussiest of...

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Helpful?
4Thank Alan N
ManagementPalmeras, Director de Relaciones Públicas at H10 Las Palmeras, responded to this review

Dear guests, Thank you very much for taking time to publish your opinion on Tripadvisor and for your confidence in our hotel. It is nice to hear you like our hotel and you will want to come back next time. Sorry for some of the inconvenices caused during your stay. The pool bar will be open during night on secon...

Preston, United Kingdom
Reviewed 1 June 2014

We stayed 9th May -23rd, jet2 flight from Blackpool and transfer from airport excellent. Whenwe arrived we checked in and when I was given the room key I asked if it was a sea view to be told very abruptly by Nicole thst it wasn't. I had emailed the hotel directly to ask for a sea view as it was...

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4Thank NeilWa715

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Located in the centre of Playa de las Americas, just next to the sea and with direct access to the to the maritime promenade, the H10 Las Palmeras is surrounded by extensive subtropical gardens. The hotel offers comfortable rooms, delicious dining options (including the Italian a la carte restaurant, Specchio Magico), outdoor pools, a Daisy Club, a multisports court and a gym. Guests can also enjoy a full programme of daytime and evening entertainment. ... more   less 

Additional Information about H10 Las Palmeras

Address: Avenida Rafael Puig 28, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: ₹ 9,417 - ₹ 17,723 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Las Palmeras 4*
Number of rooms: 519
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity and H10 Hotels so you can book your H10 Las Palmeras reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
h10 Las Palmeras Hotel Playa De Las Americas
h10 Las Palmeras Resort
H10 Las Palmeras Tenerife/Playa De Las Americas
Hotel Style:
#7 Top resorts Hotel in Playa de las Americas
#11 Family Hotel in Playa de las Americas
#15 Luxury Hotel in Playa de las Americas
#16 Romantic Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from H10 Las Palmeras staff and other travellers.
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Questions? Get answers from H10 Las Palmeras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the side over the Irish Bar”
 of 5 bubbles PortadownPragmatist, 18 Mar 2017 | Read review
“Ask for one near the lift if you have mobility problems”
 of 5 bubbles Annaberree, 14 Mar 2017 | Read review
“Pay extra for seaview”
 of 5 bubbles chrisbO7822KB, 14 Mar 2017 | Read review
“We liked our room but I would like to at least see a sea view room as these would have a spectacular view.”
 of 5 bubbles HeatherDavid, 13 Mar 2017 | Read review
“Go for a high room away from the front of the building”
 of 5 bubbles Harvey58, 11 Mar 2017 | Read review
5 of 5