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Laguna Park 2

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Laguna Park 2
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2,791 Reviews from our TripAdvisor Community

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There are newer reviews for Laguna Park 2
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Showing 2,448: English reviews
Solihull, West Midlands
Reviewed 2 weeks ago via mobile

This is the third time I have stayed here and I don't know what some people expect from a 2 star resort! Upon arrival, around 12:30, we were greeted by a very friendly guy on reception who surprised us by saying we could check in 2 hours early as our room was clean. Yes, like some have said the resort...

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Helpful?
4Thank Craig85
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Craig, thank you very much for your loyalty and visit us again and for your nice comments, we hope to see you again in the near future to enjoy more improvements. Warmest regards.

Townsville, Australia
Reviewed 2 weeks ago

We stayed for one week self catering 1/8 March, apartment was clean and tidy, towels changed daily, staff very nice and helpful. No problems, cheap taxis to San Eugenio, definitely would stay there again.. TOM

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1Thank Thomas W
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Thomas, thank you very much for your comments about your stay at Laguna Park 2, we do our best every day in order our clients have a pleasant stay. For your next visit, be informed that we have a free transfer service to the beach and the city center, timetables available in reception area. Hope to see you soon....

Hartlepool, United Kingdom
Reviewed 2 weeks ago

1st time here stayed a mth feb to march was very clean only cn 1 cockroach, is better suited to 18/30s bcoz of steep hill but free bus a bonus not much entertainment (out of season) freindly staff made personal good freinds wiv barman (ignacio) always helpful 100 mtr trek down to pool/restaurant n back up for 6 pm bar...

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Helpful?
2Thank kennyonethere161163
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Kenny, thank you very much for your review, hope you enjoyed with us. Regards.

Reviewed 2 weeks ago via mobile

Me and my best friend went here for a week. All inclusive. We didn't eat every night as it was the same old food. I'm a fussy eater so can't blame the hotel for that. Think all I ate at dinner was either chips and cheese or pasta and cheese. On the other hand my best friend always found something...

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Helpful?
Thank Demi G
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Demi, we are delighted with your fantastic review and we are very happy to know you had a pleasant stay with us in Laguna Park 2, our dinners are different every night, also we have thematic dinners, have you tasted them? May be in your next visit. Hope to see you again. Thank you very much and kind regards,.

Glasgow, United Kingdom
Reviewed 2 weeks ago

Allocated insecure dark flat that got no sun requested a move on arrival, Cost 140 euros to shift. Unexpectedly there were already occupants int he new flat- a cockroach infestation- this was reported on a regular basis.offered a spray by reception. No support from travel agent. Sheets and towels changed once during 14 day stay and only after complaint by...

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4Thank 150william
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear William, we apologize the issue you comment on your review, towels are change every two days and sheets every 4 and also we have 24 hour reception to report anything you need during your stay. Our infrastructure is not suitable for mobility problema people and this information is provided by all web pages and tour operators. Kind regards,

Bishops Stortford, United Kingdom
Reviewed 2 weeks ago

Third time at Laguna Park 2 and cannot understand the poor reviews. We go self catering and the apartment was, as usual, very clean and comfortable. Towels were changed three times in a week and the bed twice. The staff we met were helpful and friendly. Improvements seem to be being made all the time and we will definitely book...

Review collected in partnership with this hotel
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3Thank Denise C
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Good morning Denise, thank you very much for your nice comments, we hope to see you again soon. kindest regars.

Reviewed 2 weeks ago via mobile

I visited your complex in March and being my First holiday in 10 years abroad I had such an amazing time within your complex, the entertainment, bar and food where all amazing even after reading some reviews on here I think most expect the Hilton for the price. I stayed in room I - 9 and loved it, loved it...

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Thank Richy S
Reviewed 2 weeks ago via mobile

Firstly the good parts *the pool *free TV ( we don't use it) Bad points The taps do not work . There's rust all over bath . The walls are paper thin . There's only one exit out so if you are located near the pool you have a hell of a walk. If you like a decent long hilly...

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Helpful?
1Thank Matt H
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Matt, thank you very much for your review, you can find information about our location and infrastructure in all web pages, also travel agencies. Laguna Park 2 offers a free daily transfer bus to the bus and the city center. Also we have 24 hour reception and a direct pone in the room to call reception in case any...

Reviewed 2 weeks ago via mobile

Stayed here in September 2016 for a week with a friend. Positives : Clean Friendly helpful staff Close to shop Nice pool (saltwater) Handy use of luggage and shower rooms on our last day Great location .. close to aqualand Nice views Negatives: No WiFi in rooms Uphill walk from pool to rooms.. grand for us but hard for kids...

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2Thank Emma R
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear Emma, thank you very much for your nice comments, we will take note of all your comments in order to improve our facilities and services. Hope to see you again. Kindest regards,

coseley
Reviewed 3 weeks ago

We stayed for a few days in February ( not in school holidays ). We had fantastic weather luckily and thought this place was great. Yes it was very quiet , very few kids . There was a stag party staying but to be honest the place is so big we hardly saw them and they area around the pool...

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3Thank rollason42
SubdirectoraLPR, Director de Relaciones con Clientes at Laguna Park 2, responded to this review

Dear rollason42, We are very happy to know you had a pleasant stay and you enjoyed your holidays with us. We hope to see you again in your next visit to Tenerife! Warm regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Multilingual Staff

Additional Information about Laguna Park 2

Address: C/ Pais Vasco 2 | Urb Torviscas Alto s/n, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: ₹ 2,801 - ₹ 8,729 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Laguna Park 2 2*
Number of rooms: 318
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Also Known As:
Laguna Park 2 Hotel Playa De Las Americas
Laguna Park 1
Laguna Park 2 Tenerife/Playa De Las Americas
1 Laguna Park
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Questions & Answers

Here's what travellers have asked, with answers from Laguna Park 2 staff and other travellers.
283 questions
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Questions? Get answers from Laguna Park 2 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Furniture, floors and walls may need little checkup and minor repairs. Anti-slip mat's in bath and bathroom floor is good idea. And twice bulb lumens in rooms would be appreciated. Air conditioning too - sun heat's up the rooms significantly... fan is not enough to normalize temperature. We did not broke, steal or waste nothing, thank You, very much, Laguna Park 2!”
 of 5 bubbles suloher, 27 Mar 2017 | Read review
“Try to get rooms on level A. B. C. If suffering with any health problems.”
 of 5 bubbles CARLITO360, 25 Mar 2017 | Read review
“One towards the top so you can get the sun on balcony.”
 of 5 bubbles bindy007, 24 Mar 2017 | Read review
“The first floor rooms are superior to ground floor”
 of 5 bubbles ChristopherGeneux, 24 Mar 2017 | Read review
“Stay halfway down the hill from lift.. less walking...!!!”
 of 5 bubbles Y5399KXthomasw, 14 Mar 2017 | Read review
5 of 5