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Mediterranean Palace Hotel

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Mediterranean Palace Hotel
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2,798 Reviews from our TripAdvisor Community

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There are newer reviews for Mediterranean Palace Hotel
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Showing 2,061: English reviews
Reviewed 1 week ago via mobile

went to stay with friends and relax its a nice hotel at a great location on the main shoping street with lots of restaurants within 2min walk hotelgarden is very nice and friendly staff,breakfast very nice and rooms ok,little noisy but who goes there to sleep😊

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Helpful?
Thank Árni J
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Árni J, Thank you very much for taking time to write your comments and share it with other travelers on Trip Advisor. We are truly happy to know that your stay with us was pleasant, im sorry about the noise,We are located in a tourist area, and we can not control the external noise, however I hope that in...

Reviewed 1 week ago via mobile

I was recently over here last week. Hotel staff were great greeting us with champagne and taking our bags up to our room for us. The hotel reception and pool area is fantastic. The only fault was the room we stayed in, it is in desperate need of updating. The A/C switch was hanging off the wall, this could of...

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Helpful?
Thank taylor_marshall
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Taylor, I’m happy to know that you have enjoyed our services and facilities and I hope to have the chance to welcome you again in future visits to Tenerife. Thank you very much for showing us the point in that we have to continue working hard. We are working on the design of the new rooms that we intend...

Warrington, United Kingdom
Reviewed 1 week ago

I will keep this short and sweet....The location of this hotel is fantastic,the staff are brilliant the food is great,the pool area looks and is lovely and everywhere is kept spotlessly clean. i have stayed at this hotel around 6 or 7 times and the issues remain the same. The rooms are very very very tired and are in desperate...

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Helpful?
Thank Andrew190764
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Andrew, Thank you very much for your detailed and positive report. And for choosing us once again! Thanks for showing us the point in that we have to continue working hard. All kind of feedback is very important for us it gives us the chance to improve and continue working hard to make our guests holidays an unforgettable experience....

Bexhill-on-Sea, United Kingdom
Reviewed 1 week ago

Thoroughly enjoyed our stay here, and enjoyed the champagne breakfast for my husbands birthday. Was worried room would be noisy as on a road, but no problems as road was to all intents and purposes a cul de sac. Most noise from other residents. Only had breakfast at the hotel, and yes, it was the same every day, but plenty...

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Helpful?
Thank Kefalonian_cat
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for rating us. I hope you have enjoyed your stay with us. I would also like to thank you for your suggestions regarding our entertainment and buffet service, much appreciated. Thank you very much for showing us the point in that we have to continue working hard. Your comment about the champagne glass will...

Reading, United Kingdom
Reviewed 1 week ago via mobile

Just returned from a weeks stay, was a little worried after reading some reviews. No need, we had a pool view and experienced no noise as per some comments in other reviews. Brilliant location, staff all helpful. Breakfast amazing and not normal canteen standards. Only thing I was a little disappointed with was the room furniture, it wasn't that of...

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Helpful?
Thank julie186363
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Julie, I would like to thank you for sharing your comments with other travelers of Booking. We are truly happy to know that your stay with us was pleasant and that our staff and facilities were up to your expectations. Comments like this, give us the energy to continue working hard on all the improvements to show all our...

Banbury, United Kingdom
Reviewed 1 week ago via mobile

Rooms are ok, food is definately not 5 star. Everything cooked and left in bays however not hot enough! Nothing cooked fresh infront of you like you would expect. Food is more like 3 star. Pool is lovely, rooms are basic really. Nice linen though. I would suggest to stay at the Cleopatra hotel The sister hotel. More posh and...

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Helpful?
Thank mintythemighty
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Let me thank you very specially for taking the time to write such a review and for sharing your satisfaction with us here on Tripadvisor. Regarding the temperature of the food at diner, following the Spanish safety and hygiene regulations, food must be kept at a limit temperature to keep it warm but stop it from overcooking. We...

Reviewed 1 week ago via mobile

We are just home from a week in this hotel. This was our third time to stay there and each time I fall more in love with it. We have a toddler and a baby so this hotel is ideal. They have a playroom, soft play area, playground and children's pool- we spent hours in these different areas. They're invaluable....

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Helpful?
1Thank irishgal85
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your opinion. I’m happy to read that you have enjoyed our services and facilities, especially your son and baby, who had the chance to join our kid´s Club activities. I am truly happy to know of your satisfaction with most aspects of our service and facilities, and very specially with our staff attention....

Greater Manchester, United Kingdom
Reviewed 1 week ago

Good positioned hotel with access to beach and to restaurants and entertainment,rooms adequate and kept clean with fantastic view from balcony. Only booked for breakfast which was good with plenty of choice.

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2Thank terryengland2016
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for taking time to write your comments and share it with other travelers . We are truly happy to know that your stay with us was pleasant and we can only say goodbye with the hope of welcome you soon again. Warmest regards,

Falkirk, Scotland, United Kingdom
Reviewed 1 week ago

Stayed here with my husband for 10 nights. Ideal location and nice hotel, but would not give it 4 stars. Rooms are tired looking compared to other 4 star hotels we've stayed in however they are kept very clean by staff. Pool area large and very family orientated. Can get really busy therefore would not recommend this hotel for a...

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Helpful?
1Thank Maggie M
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Guest, Thank you very much for your nice comments. I’m happy to know that you have enjoyed your visit and I would like to thank you for choosing us again for your holidays in Tenerife. All kind of feedback is very important for us it gives us the chance to improve and continue working hard to make our guests...

Reviewed 2 weeks ago via mobile

Having read a lot of negative reviews, I was concerned at first. But from the moment we checked in, we have been satisfied with most aspects. Very friendly welcome (we were offered juice as we don't drink alcohol). Rooms are dated alright, but very clean and meet the basic requirements. Our child's cot was nice and clean. They even provided...

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Helpful?
2Thank Avantika S
Alejandro Cresp... D, General Manager at Mediterranean Palace Hotel, responded to this review

Dear Avantika S, Thank you very much for taking the time to write and post such a positive and detailed review on your recent holidays at Mare Nostrum Resort. Comments like this, give us the energy to continue working hard on all the improvements to show all our guest in future visits. I will transmit your comments to all departments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The perfect choice for a family vacation, this gorgeous hotel on the Playa de las Americas - the best beach in Southern Tenerife - has the largest, most exciting and safest Kids Club on the island. It is located right next to the best leisure center and shopping area of Tenerife - making it the ideal place for all members of the family to spend an unforgettable holiday. ... more   less 

Additional Information about Mediterranean Palace Hotel

Address: Avda de las Americas s/n | Playa del Camison, 38660 Playa de las Americas, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Playa de las Americas
Price Range: ₹ 7,724 - ₹ 12,960 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mediterranean Palace Hotel 5*
Number of rooms: 535
Reservation Options:
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Also Known As:
Mediterranean Palace Tenerife
Mediterranean Palace Hotel Tenerife/Playa De Las Americas
Hotel Mediterranean Palace Tenerife
Med Palace Tenerife
Hotel Style:
#11 Spa Hotel in Playa de las Americas
#12 On the Beach Hotel in Playa de las Americas
#20 Luxury Hotel in Playa de las Americas
#22 Family Hotel in Playa de las Americas
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Questions & Answers

Here's what travellers have asked, with answers from Mediterranean Palace Hotel staff and other travellers.
246 questions
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Questions? Get answers from Mediterranean Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a balcony facing the pool! beautiful view!”
 of 5 bubbles keeleymarieh, 20 Mar 2017 | Read review
“Top floor with sea and pool view”
 of 5 bubbles F3160IWdanielk, 19 Mar 2017 | Read review
“All good,better near the centre.”
 of 5 bubbles terryengland2016, 13 Mar 2017 | Read review
“High room with pool view, but you pay extra for pool or sea view”
 of 5 bubbles MaggieM336, 13 Mar 2017 | Read review
“We moved from a room overlooking the road to one with pool views but with a 70€ supplement for 7nights.”
 of 5 bubbles pfinley2016, 10 Mar 2017 | Read review
5 of 5