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Axel Beach Maspalomas

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Axel Beach Maspalomas
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1,316 Reviews from our TripAdvisor Community

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Showing 627: English reviews
Province of Malaga, Spain
Reviewed yesterday NEW

Excellent hotel where each room is a self contained apartment with fridge(small) and cooking hob(small). The rooms and public areas are spotlessly clean and generally in very good condition. Staff are it's biggest asset, invariably friendly and efficient. Enjoyed our stay here but: it is far too expensive for what is on offer the basic free wifi service is a...

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Helpful?
Thank Frankspain
Glasgow, United Kingdom
Reviewed 2 days ago NEW

I recently today just returned from my visit, having been there nearly a week. From the start there was a problem with room allocation and we were thus informed it would take until the next day to correct, and with no other option or alternative available unless we paid for another room ourselves! We then had less than 24 hours...

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Thank James S
Reviewed 3 days ago NEWvia mobile

Almost without exception all the staff at this hotel complex are friendly, attentive and committed to looking after their guests. Damian Rayco, at Sky Bar, is really friendly and nothing is too much trouble - he also makes great cocktails! 10 out of 10 for customer service.

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Thank Michael F
Aberdeen, United Kingdom
Reviewed 5 days ago NEWvia mobile

Currently writing this as I'm sat round the pool drinking a €4 Fanta orange. Staying in room 305 where there's no lock on the bathroom door and the balcony door handle is hanging off. There was a mixup with our booking and instead of being allocated the correct configuration we were given double beds instead of twins. Not a major...

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2Thank Matthew S
Prague, Czech Republic
Reviewed 1 week ago NEW

A hotel with great marketing and very friendly staff. Really one of the friendliest I have seen in the last times. The room is basic and very dark which wouldn't be such a big problem, But it way impossible to sleep there. The walls are so thin that you hear every single word from the neighbours - plus there is...

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1Thank Gyoergy
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Gyoergy, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. On behalf of the entire team, our apologies if your holiday with us was not completely satisfactory, since what most matters to our team...

Alltea, Spain
Reviewed 1 week ago

The Axel Hotel group obviously has a brilliant marketing team. They have promoted themselves so loudly and so often that they themselves believe that everything is wonderful in the Axel hotel in Maspalomas. The staff who are very friendly and welcoming obviously believe it too. The reality is however very different. Axel has taken a run down early 80s apartment...

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3Thank billaltea
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Guest, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

oldham
Reviewed 1 week ago

I've just returned from a week stay at Axel Beach. It was my second visit and I hope it wont be the last. Having had such a good time in 2016 there was a risk of being disappointed by familiarity but I wasn't. The staff are excellent, friendly and helpful and the whole feeling is one of easy going relaxation....

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Thank niall c
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Niall, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Manchester, United Kingdom
Reviewed 1 week ago

I stayed here a year ago in January and have stayed previously over the years when it was Liberty and Axel. The rooms are as you'd expect, large shower area in rooms and are kept clean. The pool is nice and open and you'll get plenty of sun. My visit in Jan/Feb '16 I stayed with a friend and had...

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Helpful?
Thank Charlie R
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Charlie, Thanks a lot for sharing your feedback with us and for choosing to stay in our Hotel. We are very pleased to read your nice review. Opinion of our guests is the most important thing to help us to improve everyday our quality and personalized service. We hope we can host you again during your next holiday in...

Manchester, United Kingdom
Reviewed 1 week ago

I stayed here for 9 days in the December, Check in was quick and easy although you have to give you credit card to pay for any extra's you may want during your stay. The staff are very friendly on the reception and the cleaners are really nice and very polite. The room itself was nice with everything you would...

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Helpful?
Thank markmancs
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Mark, First of all, I would like to thank you for staying with us during your visit in Maspalomas. Also thank you for your opinion and for sharing it with all travelers on Trip Advisor. Your opinion is very helpful for us and we really appreciate you take part of your time and give us your point of view....

Reviewed 1 week ago

We har a very pleasant stay in lovely surroundings. good service and great kindness from the staff. Excellent breakfast, good rooms and a really nice gym. Can only recommend this hotel to anyone who seeks a nice and quiet time.

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1Thank Jimmy B
AxelBeach M, Director General at Axel Beach Maspalomas, responded to this review

Dear Jimmy, Thank you so much for staying with us and for your opinion. It´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here or in any of our Axel Hotels. Kind...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The new AxelBeach Maspalomas - Apartments & Lounge Club offers the best experience and fun of the island with the best atmosphere, facilities and leisure so you can enjoy your holiday in Gran Canaria, both day and night.Located in Maspalomas, just 1.5 Km from the sea, the new AxelBeach Maspalomas has 92 modern apartments, distributed over 4 floors and perfectly equipped to provide the maximum comfort and convenience. The complex, for adults only, has also several leisure areas conceived and designed exclusively for you to find the Axel cool atmosphere and the most cospomolitan meeting.Outside we can find the Sky Bar, the most crowded space in Axel and ready to live moments of fun, with a great outdoor pool in which you can refresh, sunbathing and disconnect in the sun loungers, moreover you can attend the best events and parties we organize throughout the season. A few meters away there is the Axel Lounge Garden, located in a large and pleasant garden area surrounded by Palm trees that make it the ideal place to relax and escape from the world. If you are a fitness addicted, the hotel has an own tennis track in the same facilities, this is your place along with the Axel Wellness, a fully equipped gym with dry and wet saunas and massage cabins to shape your body and chill your mind. Axel Wellness will give you the chance to meet new people and socialize as it's usual at the Axel Hotels.AxelBeach Maspalomas offers free Wi-fi connection in the public areas as well as car and bike rental service. ... more   less 

Additional Information about Axel Beach Maspalomas

Address: Avda. Tirajana no 32 (Entrada por Calle Timple), 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: ₹ 3,751 - ₹ 17,393 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Axel Beach Maspalomas 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Axel Beach Maspalomas Playa Del Ingles, Gran Canaria
Hotel Style:
#5 On the Beach Hotel in Playa del Ingles
#6 Spa Hotel in Playa del Ingles
#12 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from Axel Beach Maspalomas staff and other travellers.
37 questions
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Questions? Get answers from Axel Beach Maspalomas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the pool area are best but more expensive.”
 of 5 bubbles Frankspain, 22 Jan 2017 | Read review
“Try to get a pool view room to avoid road noise”
 of 5 bubbles JaySco07, 21 Jan 2017 | Read review
“Go for the pool side as the main road on the other side is busy”
 of 5 bubbles niallc167, 15 Jan 2017 | Read review
“Pool side is quieter”
 of 5 bubbles , 12 Jan 2017 | Read review
“Pool view rooms are more quiet, but I wanted afternoon sun, so I chose street view. Quiet inside, but more noisy on balcany.”
 of 5 bubbles 973unnid, 20 Dec 2016 | Read review
5 of 5
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