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ClubHotel Riu Papayas

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ClubHotel Riu Papayas
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332 Reviews from our TripAdvisor Community

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Showing 184: English reviews
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Sunderland, United Kingdom
Reviewed 2 days ago NEW

we had a holiday in this hotel for our 35th wedding anniversary in march 2017. it was a 30 minute transfer from the airport, when we arrived you could tell it had been refurbished, all new furniture and fittings, clean and tidy, we were quickly processed in reception and received a good update on the hotel and its facilities, we...

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1Thank Brenda B
Reviewed 4 days ago NEW

OK we are at the hotel now and have been for the past 12 days, we go home Saturday. Firstly the rooms are immaculate, the staff amazing hotel extreamly clean, the entertaining very good, bonus free Wi-Fi, free safe. The staff work extreamly hard and really are delightful. It dose not bother us the sunbed brigade are up at the...

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1Thank Sandra B
Southampton, United Kingdom
Reviewed 6 days ago NEWvia mobile

Hotel is lovely, loads of money spent on it. Many of the the staff are great but a few are very grumpy and rude. The main problem with the hotel is the clientele. It is like being in a nursing home with very backward people. If you are a Brit with a good looking daughter with great fashion sense -...

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3Thank TB8284
england
Reviewed 1 week ago via mobile

This was our first experience of a Riu hotel. Recently refurbished we could not fault the hotel. Very clean and all the staff took great pride in their work. Location - not the best if you like to be close to the beach. However there is a regular free bus from the hotel. Excellent flat promenade that can be walked...

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1Thank pookie3967
Leeds
Reviewed 1 week ago via mobile

I have just returned from a weeks stay at this hotel which was chosen after staying at many RIU hotels across the world. I had previously stayed at a sister property RIU Gran Canaria down the road in meloneras last year and chose this as it had also been modernised. Check in was quick and very friendly. I had emailed...

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4Thank Steveeleeds
Exeter, United Kingdom
Reviewed 1 week ago

Could not fault this hotel, everything spotlessly clean, recently refurbished to a high standard. The food was very good with plenty of choices maybe could be a bit hotter at times. The room was lovely with a garden and pool view on level 4. Bed comfortable and huge, clean bedding when requested. Free safe in the room which is a...

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2Thank Jennifer G
Denton, England, United Kingdom
Reviewed 3 weeks ago via mobile

I'm currently at this hotel and read some of the complaints others have left and though pah who complains about those silly little things? Well, I appreciate it all now! Cons - unless you get up at the crack of dawn you aren't getting a sunlounger that would offer you the faintest glimmer of a tan. The entertainment is definately...

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13Thank HellyRichardson85
RiuHotelsandResorts, Online Reputation Manager at ClubHotel Riu Papayas, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your valued feedback. Firstly, we would like to thank you for bring up your satisfaction regarding our housekeeping staff and the location of our hotel. On the other hand, we are also sorry to hear...

Rochdale, United Kingdom
Reviewed 3 weeks ago

Excellent rooms, facilities, food. The only complaint is the fact that in the public areas, even outside, the non-smoking tables and chairs and lined in the middle of smoking areas. It is impossible to get away from the smoke. It would be more beneficial if the non-smoking and smoking areas were kept completely separate, then people who don't smoke have...

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1Thank 19Carole
Reviewed 3 weeks ago via mobile

On the whole this is a very nice hotel. I'll just list the positives first. Very clean throughout the hotel. Food was great. Hot and fresh and plenty to choose from staff very polite and helpful. 2 other restaurants to visit if you choose. Modern rooms. Reception staff brilliant so friendly. The bits that I felt needed improving were. Far...

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Thank Kel F
Birmingham, United Kingdom
Reviewed 3 weeks ago

We visited this hotel at the end of February for 11 nights and were just as impressed with it as with the other Riu hotels, which all seem good quality, lovely hotels. This one was especially pristine and our room was as good as any 5 star hotel we have visited. The staff are friendly, the food is a delight,...

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2Thank Taylor018

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Amenities

Highlights
  • Pool
  • Restaurant
Things to do
  • Tennis Court
  • Pool
  • Restaurant
Room types
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located in Playa del Ingles. 8-Storey building. 1.5 Km from Playa del Ingles beach. Complimentary bus service to the beach. 500 M from the city centre. 400 M from "Metro" and "Kasbah" shopping centres. 30 Km from the airport. 50 M from a bus stop. Credit cards accepted: Visa, MasterCard, Amex, Diners. ... more   less 

Additional Information about ClubHotel Riu Papayas

Address: Avenida Gran Canaria, 22 | Playa Del Ingles - Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: ₹ 10,079 - ₹ 24,018 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ClubHotel Riu Papayas 4*
Number of rooms: 468
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Also Known As:
Riu Papayas Hotel
Riu Papayas Grand Canary
ClubHotel Riu Papayas Playa Del Ingles, Gran Canaria
Hotel Style:
#8 Luxury Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel Riu Papayas staff and other travellers.
158 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing away from hotel we were in 360. no sun in morning but afternoon it was a hot spot.”
 of 5 bubbles brendab400, 25 Mar 2017 | Read review
“Pool view gets sun late afternoon, but you can hear the entertainment at night”
 of 5 bubbles Taylor018, 1 Mar 2017 | Read review
“We over looked the hotel next door but were never disturbed by noise, but if you want a sunny balcony choose one overlooking the pool”
 of 5 bubbles MazP73, 21 Feb 2017 | Read review
“Rooms higher up have the best views either to poolside or the sea”
 of 5 bubbles lukeadams68, 20 Feb 2017 | Read review
“Ask for a room that gets sunshine”
 of 5 bubbles 469artb, 16 Feb 2017 | Read review
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