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MUR Hotel Neptuno Gran Canaria

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Traveller (719)
Room & Suite (170)
Pool & Beach (138)
Overview
  • Excellent52%
  • Very good32%
  • Average12%
  • Poor2%
  • Terrible2%
Travellers talk about
“yumbo centre”(252 reviews)
“breakfast chef”(10 reviews)
“glass of sangria”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
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Reviews (1,479)
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987 results
Traveller rating
539
301
105
19
23
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Time of year
LanguageEnglish
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539
301
105
19
23
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All reviewsyumbo centrebreakfast chefglass of sangriagran canariapool areagay friendly hotelevening mealon arrivalfruit baskethalf boardmini barreturning guestsgay menall inclusive optionbuffet stylefantastic hotelshow cooking
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1 - 5 of 987 reviews
Reviewed yesterday via mobile

A pleasure as always,still not over enamoured with the evening meals,but the staff are excellent and hotel is very clean ,this is about the 20 th time we have been and I love it because it’s adults only

1  Thank Barry L
Reviewed 2 days ago via mobile

This is my third visit here with my partner, and we will be back next time with visit GC. Wonderful pool area, and staff who work so hard to make your stay a good one. Location is great to, just a 1 minute walk from...More

1  Thank r0b26
Reviewed 1 week ago

great hotel superb location close to the Yumbo centre where you will find a number of clubs bars restaurants a good variety of shops from designer labels such as Hugo boss to bag and shoe stalls and knickknack shops selling all kinds of things a...More

1  Thank darren s
Reviewed 1 week ago via mobile

Just returned home from my first 14 night stay at Neptuno. The staff were very friendly and helpful. Food in the restaurant and pool bar was good. Have stayed at many all inclusive hotels and not having to wear wrist bands is good. The room...More

Thank Gavin L
Reviewed 1 week ago via mobile

This hotel is a good 4 star hotel.Very professional staf that makes your stay a great experiance. Already on the reception, you were greated by staff that loves their job. Very professional but notmaking it stiff. Meals were well presented. I am a very difficult...More

Thank glennhermans71
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Adult pool
Outdoor pool
Details
Price range
US$ 139 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Playa del Ingles
#13 Romantic Hotel in Playa del Ingles
Room types
Non-Smoking Rooms
Details
Price range
US$ 139 - US$ 197 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Playa del Ingles
#13 Romantic Hotel in Playa del Ingles
Room types
Non-Smoking Rooms
Photos
Traveller (719)
Room & Suite (170)
Pool & Beach (138)
Dining (66)
Amenities (35)
Family and Play Areas (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
grimms
19 June 2018|
AnswerShow all 4 answers
Response from Smirnshaz | Reviewed this property |
You can smoke outside x
0
Votes
MarkBajer
14 June 2018|
AnswerShow all 6 answers
Response from AndyEddie | Reviewed this property |
In addition to the other answers, you can have their WiFi across a number of your devices too so it’s handy if you’ve got a tablet as well as your phone etc.
1
Vote
NP787
10 June 2018|
AnswerShow all 5 answers
Response from Andy D | Reviewed this property |
Just got back for Neptuno..... u will be ok 👌 with smart casual shorts , have a amazing time.
1
Vote
Room Tips
"Pool view, all rooms are to same standard."
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"all rooms seem to have pool view and lift was quick and efficient"
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"Email a week before and ask for a room above the second floor, overlooking the pool and not on the sides"
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"We had no problem with noise, even facing the pool and being situated on a low floor."
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