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IFA Catarina Hotel

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IFA Catarina Hotel
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1,771 Reviews from our TripAdvisor Community

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There are newer reviews for IFA Catarina Hotel
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Showing 905: English reviews
Bradford, United Kingdom
Reviewed 13 September 2013

I booked this hotel after reading previous comments on how well they had looked after a Coeliac. I emailed the hotel to inform them that I had booked and that I was a Coeliac and asked about several things. I never received a response. So I emailed the holiday company (on the beach) who emailed the hotel and received a...

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Helpful?
2Thank Robert B
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Many thanks for your review and many thanks for the time taken. We are glad you had a good perfomance of our kithen staff Santiago and we appologize for the misunderstanding. We have indeed several products for breakfast like bread and some pastries as well as som3 pasta. All ice-creams except "nata" and "turrón" are not gluten free. We hope...

Reviewed 11 September 2013

just been to the Catarina for a week and the hotel is fantastic. the hotel is extremly clean and there is a wide range of tasty food. the staff are amazing, they never stop & are so courteous & happy. we had no problems getting a sun lounger even at 11. the daytime staff were full of enthusiasm and never...

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1Thank journeysw
Reviewed 11 September 2013

Got home from the IFA Catarina on 6th September after an absolutely brilliant 10 days there! Was mine and my girlfriends first trip away together and chose this hotel after reading some of the similarly complementary reviews on here and found them to be spot on! From the moment we arrived we felt so welcomed by reception staff and this...

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2Thank Tpwc-Tjf9194
Doncaster, United Kingdom
Reviewed 9 September 2013

Read the reviews, did the research, booked the hotel. Ok, so the first thing i noticed about this place? The manager wrote back to Every review left, I like this, showed he wanted to make it as good as he could and he was keeping in touch with opinions, he changed everything negative and made it a positive, good on...

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3Thank luke f
egiersbergICA, Gerente at IFA Catarina Hotel, responded to this review

Many thanks for sharing your review and thanks for your great comment. It is very motivating and as the hotel manager, I try to make the holiday and experience for all guests. Beeing on top and close to the staff as well as guests make it much easier to solve problems, to adjust service perfomances and to greet our guests....

Sheffield, United Kingdom
Reviewed 5 September 2013

Stayed here beginning of August with high expectations after reading reviews and were not disappointed! Food Best food we have ever had abroad. Amazing amount of choice! Myself and sister being sudsy eaters managed to find something every meal time! Pancakes, omelettes milkshakes and smoothies etc! Fantastic!! Also table staff were extremely friendly! Wonderful cafe open in afternoon with slush...

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4Thank Mrh4747
egiersbergICA, Gerente at IFA Catarina Hotel, responded to this review

Thanks for your review and thanks for sharing your experience and we are very glad you had a enjoy your stay with us. We are constantly training our staff to make all our international guests a happy and friendly holiday. Your comment is motivating and we will forwarded it to our heads of department. We hope to welcome you soon...

St Helens, United Kingdom
Reviewed 2 September 2013

Recently returned from a 2 week stay at the IFA Catarina and I can honestly say we didn't want to come home, this is one of the best holidays we have been on. The rooms are spacious with great air conditioning and a fridge. entertainment is great especially for the kids with the mini disco and Panchi club of an...

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4Thank julie y
egiersbergICA, Gerente at IFA Catarina Hotel, responded to this review

Thanks for sharing your experience and thanks for time taken. It is our pleasure you had enjoy your holidays. We ha read your comment on the vegetarian offer and we started since one week a corner with hot meals special for vegetarian. We hope you will enjoy this corner at your next stay and remain, with "sunny" regards and hasta...

Reviewed 26 August 2013

My husband and I along with our two daughters stayed here for two weeks. This is a lovely hotel - our rooms were large and spotlessly clean. The reception staff were so friendly and always happy to help. We enjoyed our days by the pool - no problems getting sun beds. We also loved our days on the beach at...

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6Thank Debbie C
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Many thanks for your review and thanks for sharing your experience. We are glad you had a lovely holidays and enjouyed the stay with us. We hope to welcome you son to the IFA Catarina and wish you a nice remainign summer time. With best &"sunny" regards, Enrique Giersberg Hotel Manager

Dusseldorf, Germany
Reviewed 23 August 2013

We had a pleasant winter vacation in the IFA Catarina which started just after Christmas - the location is great as most of the inrteresting places to be discovered in Playa del Ingles are within walking distance and those ones being more far away (such as Palmitos Park, Aqualand) can be easily reached by public transportation. Service and quality of...

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3Thank FamTrescher
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

We thanks for sharing your experience with us and we are very pleased you had a great second stay with us. We hope to welcome you soon and do not forget to mention on booking again the IFA Catarina your favourite room number. With "sunny" and best regards, hasta pronto, Enrique Giersberg Hotel Manager

Newcastle upon Tyne, United Kingdom
Reviewed 22 August 2013

Just returned 20th August from a lovely 1 week all inclusive Holiday at the IFA Catarina Hotel. We booked (2 adults, 2 Teenager girls 17yrs of age) just 10 days prior to departure date 12th Aug and to be honest Gran Canaria was not on our radar ! But when we stumbled on this Hotel in our Budget range and...

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1Thank Ian D
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Thanks for your honest and open review and thanks for sharing your experience. We are very glad you had a great holiday and we had read your 2 negative comments. We had try to get the person of our staff with the pony tale but maybe we can get some more details. Regarding the live music we will attend which...

Nuneaton, United Kingdom
Reviewed 21 August 2013

Recently had two weeks at Catarina. Cons (1) First day a/c was overloaded causing water to leak, took several hours for maintenance to sort it (two seperate phonecalls to reception). Used approx seven towels to soak up water. (2) Safe broke on day three. If you leave it open for longer than three minute the code resets itself. Can be...

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2Thank gurdeep d
egiersbergICA, Manager at IFA Catarina Hotel, responded to this review

Many thanks for your review and many thanks for your detailed comment and we are very sorry, you had to deal with some disruption during your holidays. Travelling with children is not easy specially to find a place were they are very welcome. We would be very glad to welcome you again at the IFA Catarina and wish you some...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about IFA Catarina Hotel

Address: Avenida de Tirajana 1, 35100 Playa del Ingles, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > Playa del Ingles
Price Range: ₹ 6,714 - ₹ 18,057 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IFA Catarina Hotel 4*
Number of rooms: 402
Reservation Options:
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Also Known As:
IFA Catarina Hotel Playa Del Ingles, Gran Canaria
Ifa Catarina Playa Del Ingles
Hotel Style:
#17 Luxury Hotel in Playa del Ingles
#20 Family Hotel in Playa del Ingles
#22 Romantic Hotel in Playa del Ingles
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Questions & Answers

Here's what travellers have asked, with answers from IFA Catarina Hotel staff and other travellers.
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Questions? Get answers from IFA Catarina Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 3rd floor and it was very quiet we had a lovely ciew of the pools and gardens”
 of 5 bubbles michellerG3116NG, 14 Mar 2017 | Read review
“Garden & pool view for sun on the balcony during the afternoon.”
 of 5 bubbles davidgQ7039UV, 7 Mar 2017 | Read review
“We have found rooms 301 -330 quite good”
 of 5 bubbles 523arthura, 7 Mar 2017 | Read review
“Rooms facing the hotel pool and grounds have the best views. Rooms on the south side are quieter.”
 of 5 bubbles B7915OKgeorgeh, 6 Mar 2017 | Read review
“Rooms 260 - 460 are nice and quiet at night.. away from the entertainment and kids pools”
 of 5 bubbles chrisbV2602MK, 21 Feb 2017 | Read review
5 of 5