We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We very rarely return to the same hotel but we enjoyed our 2017 visit we went again this year. In spite of poor weather (by their standards) we enjoyed our visit very much. So many of the staff were the same and just as helpful,...More
Stayed here for an extended holiday in January.
Good points - nice hotel, lovely grounds, large pool and good spa.
Bad points - room cleaning was terrible, the room was in a worse state after the maid had finished - clumps of hair balls...More
This hotel is excellent. Friendly staff, nice rooms, well equipped pool area and spa. Good restaurant and poolside bar. Lovely grounds leading down to the promenade in San Agustin. Targeted at "mature" customers. This was our 3rd visit and we have already booked for next...More
Review collected in partnership with Jet2holidays
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Everything about this hotel is perfect.I could go into a lot of detail but this would be pointless as the hotel was ruined for us by rude,arrogant,bad mannered Germans.the food was totally geared up to the Germans.such a shame,thought we had found a gem.never again.
Response from Katharine186300 | Reviewed this property |
Ye s- they have an excellent choice, the popular ones are made up in advance. It you are not all inclusive they are- I think -quite expensive, They did an excellent negroni. tTe main bar man is knowledgable and helpful
Are you sure you want to delete this answer?
"Higher floors have very good ocean views. 516 is near the lifts."