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Gloria Palace San Agustin Thalasso & Hotel

Hotels.comUS$ 123*
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Certificate of Excellence
GreenLeadersPlatinum level
18/06/2017 19/06/2017
1 room 2 adults 0 children
US$ 123*
US$ 123*
US$ 123*
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Gloria Palace San Agustin Thalasso & Hotel
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2,954 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,342: English reviews
Bedfordshire, United Kingdom
Reviewed 30 July 2015 via mobile

Well what can I say, accommodation well we had a family room not too bad apart from all the dirty hand marks over the walls upto 1.8 m and dribble stain marks on balcony wall makes the place feel a bit grubby. Food we were all inclusive and unless you like weird food like baby octopus there is nothing apart...

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Helpful?
4Thank Matthew461
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotels, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Gloria Thalasso & Hotel as your destination in Gran Canaria. We regret that you have been inconvenienced during your holidays and we will take notice of all your suggestions in order to improve it all....

Kempsford, United Kingdom
Reviewed 30 July 2015

we stayed here last summer 2014 and it was a brilliant place to stay a very multicultural hotel. lots of good food. only one negative is that the all inclusive ends at 12 midday on your last day and as we where due to fly out at 11pm it was a long day

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Helpful?
Thank Paulbinswindon
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotels, We would like to thank you the review you have posted by tripadvisor. Thank you very much for your opinion and for sharing the opinion where you say that the place was brilliant, with lots of good food. We hope you can come back, Best regards

Hebden Bridge, United Kingdom
Reviewed 29 July 2015 via mobile

My girlfriend and I have just returned for a weeks all inclusive at Gloria Palace. Overall the hotel in my opinion was just okay, pretty disappointed as a whole, some through my poor chose but plenty the hotel could do to improve. Let me start with the positives. The Hotel was clean and the maids were brilliant, friendly and did...

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Helpful?
2Thank rd1986
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for remarking the positive things of the hotel such a as that the hotel is clean, most of the staff friendly, the food was good and the different themed evenings were excellent. You can consider that as you say that the hotel operates a strange and annoying scheme to...

Bradford, United Kingdom
Reviewed 29 July 2015

It seems to me a strange thing,mystifying,that a place like this, should spoil itself with issues of this kind! We are a seasoned family in terms of upper end hotels worldwide and this isn't upper end. AI doesn't stand for all inclusive here, it stands for absent individuals, namely the bar men taking orders who disappear into the back rather...

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Helpful?
4Thank Poppy730
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotels Thank you for your opinion. I do really appreciate your opinion since the perception you say is far away from reality. The hotel makes a big effort in having the number of staff in order to give you the best service. Staff who follows training and who have all the materail in order...

Gloucester, England, United Kingdom
Reviewed 29 July 2015

We have just come back from a 2 week break. There was 9 of us in all and we were all inclusive. Its a very clean hotel. It was spotless to be honest. There is a lot of choice when it comes to food. It doesn't matter if it's breakfast, Lunch or dinner there was plenty of choice. The hotel...

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Helpful?
1Thank Laura P
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotels, Thank you very much for sharing your opinion about the hotel with other travelers. It is really nice to read that you enjoyed your stay at the hotel, that you found the hotel clean, with lots of choices of food, with our different nights themes. We are also happy to know that you...

Shefford, United Kingdom
Reviewed 29 July 2015 via mobile

Just back from a week all inclusive at Gloria Palace. We were looking for a nice relaxing place to chill out and we got just that. The hotel itself has good decor and is very well kept. We saw a few poor reviews about the staff, but they were very good when we were there; regardless of where they worked....

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Helpful?
Thank adsseed
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & hotels, We are pleased to read that you found the place you were looking for relaxing. We are also happy to read that according to you our staff were very good together with pool area, the rooms are well kept We also take notice of your suggestions about services to improve and want to...

Reviewed 29 July 2015

Could not fault friendliness of most hotel staff, especially in buffet restaurant. Food was good and a wide variety. Special themed nights were good as staff dressed up and got involved. We stayed in Family room 122, cot was requested for my two year old but was not available on arrival at 23.00 had to wait till 01.00 to put...

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Helpful?
1Thank Leigh K
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & hotels, Thank you very much for taking the time to evaluate our services and facilities, in addition to choosing Gloria Thalasso & Hotel as your destination in Gran Canaria. We regret that you have been inconvenienced during your holidays; however, we note that not happen again in the future and invite you to check...

Wigan, United Kingdom
Reviewed 28 July 2015

Good hotel, not so good location. (we went 13-27th July) This is a family hotel lots of kids, not the best for couples. The people there when we were there are mostly German and Spanish, but no issues all friendly. Staff are mostly friendly some more than others. Animation good, worked hard, but need to be more proactive in getting...

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Helpful?
Thank Blackhursts
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest from Gloria Thalasso & Hotels, Thank you very much for sharing your opinion about the hotel. In order to give right answer, the second nationality at the hotel is english ( with 22%) more than spanish ( 15%). We are sorry that you were dessapointed with the rooms. Talking about removing towels in case that the sunbed is...

Pontypool, United Kingdom
Reviewed 28 July 2015 via mobile

Stayed here in July as a couple for two weeks on a half board basis, the hotel itself was very clean and fairly modern. The food was very nice with lots of selection however the downside was the waiters would approach you when you were in the middle of eating to scan your room key and some of the dinner...

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Helpful?
1Thank keelynf
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest form Gloria Thalasso & Hotels, First of all thank you very much for choosing us for your holidays. We are happy to know that the food was very good, with lots of selection. We are sorry that the waiters approach you in order to take our room card but it is necessary to control who is coming and...

Plymouth, United Kingdom
Reviewed 27 July 2015

I visited out of season in May as a family of four. The hotel is very well presented inside and out, glass of champagne when you arrive added a lovely touch. Pools are big enough and well kept although I would be dubious if there would be enough sun beds to go around in high season. Rooms are spacious and...

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Helpful?
1Thank mamaux
GLORIA_TH, General Manager at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear guest from Gloria Thalasso & Hotels, Thank you very much for choosing us for your holidays. We are happy to read that the hotel is well presented following your opinion. We do really appreciate your whole opinion and would like to see you soon among us. Best regards,

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18/06/2017 19/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: ₹ 6,077 - ₹ 13,058 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Spa Hotel in San Agustin
#1 Family Hotel in San Agustin
#1 Green Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#2 On the Beach Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
336 questions
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Newcastle upon Tyne, United Kingdom
2 months ago

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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have best view”
yogz65, 23 May 2017 | Read review
“Higher rooms have great sea views, the lower rooms (probably around the 3rd floor and lower) wont have such a great view.”
, 23 May 2017 | Read review
“Higher floors give better views, floors in the 600s are on the same level as the spa.”
DarrenFergy, 21 May 2017 | Read review
“We were on 8th Floor and had sun nearly all day. Great views-very quiet”
Nigmar, 18 May 2017 | Read review
“High floors in the main building all appear to have ocean /pool views. Lower floors main building,and family rooms in annexe,don't know.”
MegJ333, 17 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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