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Gloria Palace San Agustin Thalasso & Hotel

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Gloria Palace San Agustin Thalasso & Hotel
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2,803 Reviews from our TripAdvisor Community

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There are newer reviews for Gloria Palace San Agustin Thalasso & Hotel
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Showing 1,276: English reviews
San Francisco
Reviewed 2 weeks ago

if you value this hotel for what it is, (4 stars), then you get very good value for money. You can see at some points, that it is not a brand new hotel anymore, but everything is clean, and maintained. The food is good. I can't understand that some people complain about it. There is enough choice for everybody. The...

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Helpful?
Thank Marcel Gerard J... V
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Marcel, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel**** and the time that you have spent sharing your experience on Tripadvisor. I am very pleased to read that you enjoyed at the hotel and it is "good value for money". We are glad to know that once again we could fulfil your expectations and that you...

Cambridge, United Kingdom
Reviewed 2 weeks ago

This is a hotel that knows how to treat guests well. The customer service, from being given a glass on bubbly whilst checking in, to a helpful smiling face on departure, is second to none. The room was spacious an clean- nothing is too much trouble so ask for extra pillows etc and it will be done at a click....

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Helpful?
3Thank FelizTraveller
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for such positive feedback after your stay at Gloria Palace San Agustín Thalasso & Hotel **** . We are delighted to read all the little touches we provide were a success and that the service you received from the Gloria Palace San Agustín Thalasso & Hotel **** team...

Taunton, United Kingdom
Reviewed 2 weeks ago

A lovely quiet area of Gran Canaria, away from the hustle and bustle of Playa del Ingles. Had some lovely walks along the walkway to masopalomas. Hotel was ok. Room was pretty standard, nothing exceptional. The dining hall felt like a free for all, with everybody pushing to get their food. It felt intimidating at times. Food was ok, but...

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Helpful?
2Thank Cheekymonkey138
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Guest, Thank you for having chosen GLORIA San Agustín Thalasso & Hotel to spend your holiday on Gran Canaria. We also appreciate that you took your time to share your experience. It is influential for us to receive feedbacks from our guests in order to improve and maintain our standards. After reading your review, some points of your comment...

London, United Kingdom
Reviewed 3 weeks ago

Couldn't fault the hotel, three of us stayed there for a week and we loved it! The staff were exceptionally helpful, the food was delicious and the room was beautiful. One of the best hotels I've ever stayed in.

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Helpful?
Thank alxxsc
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for such positive feedback after your stay at Gloria Palace San Agustín Thalasso & Hotel ****. It is a great pleasure that you enjoyed your recent stay with us and that you are especially commenting on the excellent staff and that you recommend the breakfast and beautiful rooms....

Colchester, United Kingdom
Reviewed 3 weeks ago

Arrived later at night. Were given a nice bottle of bubbly and a generous cold platter as we just missed 9:30pm dinner. Very nice touch. We had booked the garden view room. This means a room on the lower floor (between ground and 1st floor) unable to peer over the pool towards the sea. This also means the rooms suffer...

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Helpful?
2Thank Marcel H
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Marcel H, Thank you very much for choosing Gloria Palace San Agustín Thalasso & Hotel **** to spend your holiday in Gran Canaria and of course for taking the time to write a review of our services and facilities. I am very pleased to read that you enjoyed at the hotel and everything was excellent. We appreciate your nice...

Wigan, United Kingdom
Reviewed 3 weeks ago

I would recommend this hotel for a number of reasons. The prime reason being the staff, they are excellent, nothing is to much trouble. The hotel itself is well presented, very clean and well maintained. The pools are really good and there are plenty of sun lounges. We did not save a sun lounger at 7.00am as some do,but went...

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Helpful?
Thank jlutas
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for choosing GLORIA Palace San Agustin Thalasso & Hotel****, and the time that you have spent sharing your experience on Tripadvisor. We are glad to know that you liked the room and that the staff is very friendly. Please, don't hesitate to contact me in any further occasion....

London, United Kingdom
Reviewed 3 weeks ago

We had a lovely time at the Gloria Palace - all facilities excellent and staff very kind and helpful. Lots of activities for both children and adults, great choice of food, excellent and well-kept room. Thoroughly recommend it.

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Helpful?
Thank mejustme789
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Many thanks for the excellent review posted recently and for taking the time to share your experience. It is a great pleasure that you enjoyed your recent stay with us and that you are especially commenting on the excellent staff and that you recommend the food. The GLORIA team would...

Sheffield, United Kingdom
Reviewed 3 weeks ago

We went to Gloria Palace as a party of nine - six adults (my wife & I – my two daughters & their husbands) and three grandchildren aged 14 – 11 & 4. We went in the Feb 2017 half term to celebrate my 70th birthday. My eldest daughter had been last Feb with her family & was convinced it...

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Helpful?
1Thank Jack W
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Jack W, Thank you for taking the time to share your experience in Tripadvisor. We appreciate your nice comments about the staff and the food. We also regret that you did not stay longer. Looking forward to welcoming you soon Best regards from San Agustín, Alberto Freniche Gloria Palace San Agustín Thalasso & Hotel **** Director/Manager

Reviewed 3 weeks ago via mobile

We stayed in this hotel 20th to 27th February family of 5! Getting to the hotel was simple only 30 minutes approx by hoppa bus. We had booked in as all inclusive. Check-in was very professional and informative. Greeted with champagne on arrival and orange juice for the kids which got things off to a great start. Check in was...

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Helpful?
Thank chris p
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Family Pearce, Thank you for taking the time to share your experience. We are glad that we met your expectations and will be an honor to have you in future holidays. Also, thank you for this lovely compliment. The GLORIA team would be glad to welcome you again in your next holidays in Gran Canaria. Best regards, Alberto Freniche...

Truro UK
Reviewed 3 weeks ago

Its a great shame this hotel was let down by so many small details as it has plenty going for it - super-friendly staff, big rooms, smashing pool and terraces. However the let downs are mainly around being charged for so-called extras. Let's start with the gym - the hotel puts itself out there as a fitness centre. OK, fine,...

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1Thank WorldCyclistTruroUK
GLORIA_TH, Director General at Gloria Palace San Agustin Thalasso & Hotel, responded to this review

Dear Gloria Palace San Agustín Thalasso & Hotel **** Guest, Thank you for taking the time to share your experience. Also, thank you for your nice words about our staff and great rooms. Our aim is to ensure that each and every guest has a memorable stay with us and it is wonderful that we did this for you. Thank...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Meeting Rooms
Official Description (provided by the hotel)
Located in San Agustin, Gloria Palace San Agustin Thalasso & Hotel is a 4-star establishment built in 1989 and fully refurbished in 2007. The spacious hotel has sea views, top quality cuisine, facilities specially designed for families, a thalassotherapy centre and family-oriented, friendly service within an atmosphere of a family business. In 1998 the Talasoterapia Canarias centre was opened, in an emblematic building consisting of more than 6.000M2, to provide health and wellbeing services. A real oasis of comfort. A dream within your reach. You can be sure of fine food and exceptional service at the panoramic a la carte restaurant Gorbea, which specialises in Basque cuisine. ... more   less 

Additional Information about Gloria Palace San Agustin Thalasso & Hotel

Address: C/. Las Margaritas, S/N | San Agustin, San Bartolome de Tirajana, 35100 San Agustin, Maspalomas, Gran Canaria, Spain
Region: Spain > Canary Islands > Gran Canaria > Maspalomas > San Agustin
Price Range: ₹ 5,817 - ₹ 13,072 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gloria Palace San Agustin Thalasso & Hotel 4*
Number of rooms: 448
Reservation Options:
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Also Known As:
Gloria Palace San Agustin Hotel San Agustin
Gloria Palace Hotel San Agustin
San Agustin Gloria Palace
Gloria Palace San Agustin Thalasso & Hotel Gran Canaria
Hotel Style:
#1 Spa Hotel in San Agustin
#1 Family Hotel in San Agustin
#1 Green Hotel in San Agustin
#2 Romantic Hotel in San Agustin
#3 On the Beach Hotel in San Agustin
#3 Luxury Hotel in San Agustin
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Questions & Answers

Here's what travellers have asked, with answers from Gloria Palace San Agustin Thalasso & Hotel staff and other travellers.
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Questions? Get answers from Gloria Palace San Agustin Thalasso & Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor overlooking pool/sea”
 of 5 bubbles 48diannew, 12 Mar 2017 | Read review
“Rooms in the main hotel all have a sea view”
 of 5 bubbles Mid_Calder_Jambo, 11 Mar 2017 | Read review
“Make sure you pick a room with a ocean view or you will be dissappointed.”
 of 5 bubbles MRMackey426, 8 Mar 2017 | Read review
“We had a room on the second floor (709), and we had already a great sea vieuw”
 of 5 bubbles marcelgerardjozefv, 7 Mar 2017 | Read review
“Ask for a room 4th floor or higher for a good view.”
 of 5 bubbles FelizTraveller, 5 Mar 2017 | Read review
5 of 5