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MedPlaya Piramide Salou

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802 Reviews from our TripAdvisor Community

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Showing 477: English reviews
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Reviewed 1 week ago via mobile

Hotel room was spot on couldn't ask for much more the staff were all very nice and helpfull only thing bad was the food I'm very picky and all I really ate was chips ...when I walked into the restaurant all the meat was sitting out in the open for God knows how long ... when should of been in...

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Helpful?
1Thank Flipper666
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Flipper666, We are sorry to hear that you did not enjoy the food options available at the hotel during your latest stay. Please be assured that our kitchen are regularly inspected and that we carry out all the necessary health and hygiene requirements. All of our food is served up directly from our kitchens. We are pleased to hear...

Reviewed 2 weeks ago via mobile

I have booked with Medplaya last year and I tell you for sure, I will definitely do it again. I have experienced a great costumer service at Piramide Salou. Those guys are the most hard working I have ever seen, always smiling and always ready to run the extra mile for you. There was nothing to much for them, nothing...

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Helpful?
2Thank Diana Roxana S
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Diana Roxana S, Thank for choosing to stay with us at the Hotel Pirámide and for sharing your impressions of the Hotel. We are pleased to hear that you were happy with the services and facilties available and that you enjoyed the food selections and found the staff all to be friendly. We are even happier to hear that...

Lee, United Kingdom
Reviewed 17 January 2017

the travel agent refused to book our references on booking until later so i emailed the hotel. they were closed over the winter but answered me to let me know. i contacted them later and they quickly replied saying they could not promise anything but would do their best. we got everything we asked for and the room was the...

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Helpful?
1Thank Sandra Elaine Y
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Sandra Elaine Y, We are encouraged to hear that your first visit was an enjoyable one and that you found the hotel to be clean and were satisfied with our customer service. We do hope hope that you will return again in the future, please feel free to contact us for any information and ask for offers for returning...

Reviewed 14 November 2016 via mobile

Nice hotel, good location & price. Five friends returned to Salou to catch up with friends who live in Salou. Although at the seasons end, Salou as ever is popular with Spanish visitors who dress for the cold but if from the UK, it's mild and ok for shorts & shirt..day or night. Only a few bars open but still...

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Helpful?
1Thank keith s
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello keith s, Thank you for your comments on your recent stay at the hotel Pirámide. We could not be happier to know that you had a nice stay with us altough it was the end of the season and that you found the location of the hotel to be good. We hope to get the opportunity to welcome you...

Chelmsford, United Kingdom
Reviewed 12 November 2016

Great location Great food Very clean Rooms very clean tidy fresh towels daily Staff very friendly Walking distance to portaventura Close to the beach and loads of shops to look at Definitely recommend this hotel would go back 😊👍

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Helpful?
1Thank hayleybrett2016
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello hayleybrett2016, We are delighted to read that you had a amazing stay at the hotel Pirámide. It is fantastic to read that you thought that the rooms were very clean and staff very friendly. We are looking forward to welcoming you back to the Pirámide for another holiday! Kind regards, Guest Relations team, MedPlaya hotels

Reviewed 5 November 2016 via mobile

We were supposed to be staying at the hotels sister hotel the calypso, but one week before traveling we were told we had been moved to this one.... thank you is all I can say!! The hotel room was clean and tidy and perfect for out needs. Over looking the pool and beds were fabulous, have travelled around the world...

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Helpful?
2Thank Duncan P
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Duncan P, "Pleasantly surprised ", it means a lot to us to hear that this was your impression of recent stay at the Hotel Pirámide. We are pleased to learn that although it is not the hotel you booked at first, your were left satisfied with the last minute change and found found there to be a good choice...

Reviewed 5 November 2016 via mobile

Hotel lovely had a great stay only niggle was door slamming. But we were well looked after .beds made every day, food always good . Clean all though the hotel . We had a view of the pool from our room beds really comfy 😊 hair dryer in the bath room You will enjoy ur visit

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Helpful?
2Thank Fi P
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Fi P Thank you for sharing your review with regards to your week at the Hotel Pirámide. It is encouranging to know that you liked the food and found the hotel to be clean and beds comfy. We do hope that you will return to the Pirámide again soon. Kind Regards Guest Relations Team, Med Playa Hotels

Fife
Reviewed 28 October 2016

We stayed all inclusive for 1 week. The room was lovely and clean and we had fresh towels every day. Very comfortable beds. The food was okay and plentiful but some of the show cooking was underdone, chicken and pork chops in particular, and other dishes were a bit bland. The salad bar was lovely. Best was the breakfast meals...

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Helpful?
1Thank Unwinding
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Unwinding, Thank you for taking the time to submit your post about your week at the Hotel Pirámide. We are very happy that you particuarly enjoyed the entertainment shows and were pleased with the service that you received from all of the staff. We are sad to learn that things did not live up to your expectations and that...

belfast northern ireland
Reviewed 24 October 2016 via mobile

Were do I start this hotel is not a 4* no way we were put I. To room 303 it's a corner room beside cleaner so noisey do t take it. Asked to be moved kept being told to go back . The bar man Albert is the most rudest man I've ever met had to complain 3times about him...

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Helpful?
1Thank Ursula M
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Ursula M, We are sorry to read that you were disappointed with your recent stay at the Hotel Calypso for a variety of reasons. At the Pirámide we do our very best to ensure that our guests enjoy value for money holidays and many of our guests rate the hotel very highly - in particular families. We are sorry...

Reviewed 24 October 2016

Just back from spending a week at this hotel, I will never be back, hotel needing a complete overhaul, it is tired and run down, Staff were not friendly apart from Daniella from the entertainment team she was lovely. No Tea/coffee facilities in our room and as an early riser could not get a cup of coffee til 8.30am when...

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Helpful?
1Thank Donna L
MedplayaGR, Director de Relaciones con Clientes at MedPlaya Piramide Salou, responded to this review

Hello Donna L, Thank you for sharing your views with us regards your recent stay at the hotel Pirámide. We are sorry to hear that our hotel did not meet with you expectations. Your feedback is important to us and we will forward your comments regards food temperature and opening hours on to the hotel manager. We wish the weather...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Concierge

Additional Information about MedPlaya Piramide Salou

Address: C/ Viladomat, 9, 43840 Salou, Spain
Region: Spain > Catalonia > Province of Tarragona > Costa Dorada > Salou
Price Range: ₹ 4,164 - ₹ 15,173 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — MedPlaya Piramide Salou 4*
Number of rooms: 230
Reservation Options:
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Also Known As:
Med Playa Piramide Salou Hotel Salou
Sol Melia Salou
Sol Piramide Hotel Salou
Sol Piramide Salou
MedPlaya Piramide Salou Costa Dorada
Hotel Style:
#14 On the Beach Hotel in Salou
#27 Luxury Hotel in Salou
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Questions & Answers

Here's what travellers have asked, with answers from MedPlaya Piramide Salou staff and other travellers.
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Questions? Get answers from MedPlaya Piramide Salou staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we got a side room this time opposite apartments but was fine. dining room is on first floor.”
 of 5 bubbles sandraelainey, 17 Jan 2017 | Read review
“Some balconies are massive, we had room 208 the sun is there dawn until dusk”
 of 5 bubbles 356tracyb, 25 Sep 2016 | Read review
“Higher floors have better views.”
 of 5 bubbles LYPud, 24 Sep 2016 | Read review
“Higher rooms give a better view of surrounding area otherwise you are looking at other buildings”
 of 5 bubbles Y8112GDcaroliner, 19 Sep 2016 | Read review
“most rooms look onto other hotels/private appartments.”
 of 5 bubbles chrisgT9651XG, 13 Sep 2016 | Read review
5 of 5