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THB Torrequebrada Hotel

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THB Torrequebrada Hotel
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1,056 Reviews from our TripAdvisor Community

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There are newer reviews for THB Torrequebrada Hotel
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Showing 534: English reviews
London, United Kingdom
Reviewed 25 July 2012

Definitely 4 Star although sold to us as 5 Star. However, lovely hotel with fantastic grounds and pools. Room VERY clean with great views marred by the noise of the road below so request a pool view room rather than just a sea view as the pools are away from the road. Breakfast fabulous with lots of choice of cheeses,...

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Helpful?
2Thank MariandNick
TORREQUEBRADA T, E-Commerce Manager at THB Torrequebrada Hotel, responded to this review

Dear MariandNick, Thank you very much for taking a few minutes of your valious time to express your satisfaction with your stay in our Hotel. We regret to hear that our estavlishment is still being commercialised as 5 star, since January 2012 and with the new management of the Hotel Chain THB HOTELS the THB Torrequebrada Hotel was changed to...

Liverpool, United Kingdom
Reviewed 23 July 2012

hi just got back from this hotel,fab in every way.jumped the train from the airport to the hotel,7 euros from the station,had a great sea view room (1114) clean nice t.v.safe in room essy to use and no charge.pool and gardens fatastic sea view when in the pool,free towels,loads sunbeds nice snack bar (cheese ham toasties ) kids pool and...

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Helpful?
1Thank pauldolan75
TORREQUEBRADA T, E-Commerce Manager at THB Torrequebrada Hotel, responded to this review

Dear Pauldolan75, Thank you very much indeed for your confidence in THB Torrequebrada Hotel, and for taking a few minutes of your time to express your positive comments regarding your stay with us. We are proud by meeting your expectations and hope to welcome you back again in our Hotel in September. Kind regards,

Ballymena, United Kingdom
Reviewed 22 July 2012

We were sold this hotel by Sunmaster .co.uk for 5star . I am sorry anyone who thinks this is 5star it is in my eyes it's 2star.The reception area is so down market ,the smell of toilets coming from the escalators together with the general overall look would never invite you to stay and definitely wouldn't think of returning.My advise...

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2Thank Ivor B
Reviewed 21 July 2012

Just come back from a restful sunny week here however we have stayed in a few hotels that are the same rating as this and they all deliver much more than this hotel does currently. Definitely not a 4 or 5 star (sold to us as 5 star) currently. The gym was "waiting for new machines" we were told and...

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Helpful?
1Thank Sally N
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review

Dear Sally N, First of all thank you very much for your comments, to know directly the feelings of our customers is the best tool we have to improve our day to day. Just to clarify that our hotel is now a 4 stars category and not 5. I don´t know which travel agency, tour-operator or website is still commercializing...

london
Reviewed 20 July 2012

Have been staying here on off for past four years. This is the first time since the takeover and my oh my what a difference for the worst.Management seriously need to listen to people on here,the staff are some of the worst I have ever encountered and need urgent customer service training. First off arrive one person in front of...

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Helpful?
5Thank LondonRyan31
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review

Dear LondonRyan31; First of all, we would like to relay our most sincere apologies for not being able to meet your expectations during your stay with us. You can be sure that we will take note of all your observations and that they will be transmitted to all of our staff in the Hotel, but I can guarantee you that...

cambridge
Reviewed 17 July 2012

we have stayed in many 4 & 5 star hotels none with staff like this not one member of staff says hi hello good morning ! stayed for 4 days room very nice and very clean,evening meal like school dinners,1st night we ate our meal without a drink as no waiters bothered to serve us!hotel in really nice grounds close...

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Helpful?
3Thank sue_ellis61
TORREQUEBRADA T, Director General at THB Torrequebrada Hotel, responded to this review

Dear Guest; First of all, I would like to thank you for taking your time to give us your opinion about your stay with us, as well as to regret for the impression that you have received of our staff, who I can assure you have a total and absolute commitment to the customer care and service. You can be...

Oxford, United Kingdom
Reviewed 6 July 2012

Just come back from a weeks break end of June 2012. The staff were very friendly and helpful. The pool was great, overlooking the sea looking through glass ballustrades, almost like an infinity pool. Could change your pool towels as often as you wanted. The Hotel was definitely a 4 star, and you could tell that it was a fantastic...

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Helpful?
13Thank TrishGiles
Management response:

Dear Trishthedish_12 , Thank you very much indeed for taking a few minutes of your valious time to write this comment regarding your week break from last June in our Hotel. The whole staff of THB Torrequebrada Hotel are grateful for your kind words. Best Regards,

Preston UK
Reviewed 2 July 2012

We stayed in May just after the hotel had re-opened after a recent 'take-over' The Hotel was undergoing a roling programe of upgrade. The staff fell over themselves to make sure our stay was enjoyable. I would stay here again.

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Helpful?
5Thank SamsinglLead
Management response:

Dear SamsinglLead, Thank you very much for taking a few minutes of your valious time to write this comments regarding your stay of last May in our Hotel. The whole staff of THB Torrequebrada Hotel are grateful for your kind words. Best Regards,

Middlesbrough, United Kingdom
Reviewed 2 July 2012

First time in Mainland Spain after travelling for years to Greece, Egypt, Thailand, Turkey, Canaries etc - holiday booked by friend for my wife, myself and friend. - read trip advisor and was perturbed by comments listed about quality of hotel - was 5 star now 4 star under new owners and just opened after partial refub. When we arrived...

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Helpful?
11Thank 186340Dave
Management response:

Dear 186340Dave, Thank you very much indeed for your kind comments regarding your stay in THB Torrequebrada Hotel. It is a great pleasure for us to meet our guest´s expectations, your kind words have motivated us and we appreciate them a lot. kind Regards,

Lincoln, United Kingdom
Reviewed 2 July 2012

Having read these reviews on this site prior to booking we were in two minds but decided to give it a go and qiute honestly did not find nothing to complain about. All the staff that we came into contact with were more than helpful and all going that extra mile. The Hoel Director could be found and did make...

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Helpful?
1Thank melaniehorn16
Management response:

Dear Melaniehorn16, Thank you very much indeed for your confidence in THB Torrequebrada Hotel, and for taking a few minutes of your time to express your positive comments regarding your stay with us. We are proud by meeting your expectations and hope to welcome you back again in our Hotel in a not distant future. Best Regards,

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Executive Suite (Málaga Tower) (61)
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Your best bet for Leisure and Business Ideally located on the beach-front of Benalmadena Costa, and with a sophisticated atmosphere, Hotel Torrequebrada is your best bet for both Leisure and Business. It offers a wide gastronomical variety of delicious food, peace and tranquility in its extensive gardens, Shows in the Sala Fortuna, fun and entertainment in the Casino, spacious, fully equipped conference rooms, activities and entertainment during the summer months and Wellness area for relaxation. All of this together with a relaxed atmosphere on the shore of the Mediterranean Sea and only 30 minutes from Marbella and Malaga, right in the heart of the Costa del Sol. ... more   less 

Additional Information about THB Torrequebrada Hotel

Address: Avenida Sol s/n, 29630, Benalmadena, Spain
Region: Spain > Andalucia > Province of Malaga > Costa del Sol > Benalmadena
Price Range: ₹ 4,718 - ₹ 11,727 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — THB Torrequebrada Hotel 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Torrequebrada Hotel Benalmadena
Hotel Torrequebrada
Hotel Style:
#3 Spa Hotel in Benalmadena
#10 On the Beach Hotel in Benalmadena
#12 Luxury Hotel in Benalmadena
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Questions & Answers

Here's what travellers have asked, with answers from THB Torrequebrada Hotel staff and other travellers.
73 questions
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Questions? Get answers from THB Torrequebrada Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room upgrade to a superior room. You won't be disappointed.”
 of 5 bubbles anneredman, 4 Nov 2016 | Read review
“ask for Marbella Tower”
 of 5 bubbles 665nickk, 29 Oct 2016 | Read review
“Ask for sea view”
 of 5 bubbles EusticeMullins, 20 Oct 2016 | Read review
“Most of the view from the 2 rooms we had were very good views”
 of 5 bubbles aineo2013, 16 Oct 2016 | Read review
“All rooms have sea view and hotel is quiet”
 of 5 bubbles Plastique, 16 Oct 2016 | Read review
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