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Best Western Hotel De Ville

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Traveller (30)
Dining (12)
Room & Suite (12)
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Overview
  • Excellent17%
  • Very good46%
  • Average27%
  • Poor6%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
Pets Allowed
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (98)
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Reviewed 18 March 2018 via mobile

The location is ideal, just few minutes walking to city central and many restaurants and few bars in surrounding. I reserved comfort double room for a single guest. It was clean and quiet, the bed was okay to sleep in but those pillows were horrible,...More

Thank dsulaiman2018
Response from Anita K, General Manager at Best Western Hotel De VilleResponded 21 March 2018

Dear guest. Thank you for your review. We are sorry that the stay did not satisfy you. How will your criticism regarding breakfast be passed on to the service. We hope that we can prepare you for the next stay a nice time.

Reviewed 7 December 2017 via mobile

Ideally situated... for a business visit ..lots of testaurants in the area. Rooms nice and clean coffe & Tea provided..lots of freebies. And soap and plenty towels available. very friendly staff. Good breakfast and service.

Thank cavia37
Response from Anita K, Guest Relations Manager at Best Western Hotel De VilleResponded 8 December 2017

Thank you very much for this rating. Nice that you liked the stay in our hotel! :)

Reviewed 5 November 2017

Stayed here in September 16 & was not too impressed. Stayed again for two nights as it is convenient for the customer.This experience was much better. Finding the car park is still a a challenge as it is a little way away from the hotel...More

Thank tr7v8
Response from Anita K, Guest Relations Manager at Best Western Hotel De VilleResponded 7 November 2017

Thank you for your review. We look forward to your next visit :)

Reviewed 18 May 2017

We were on our way back from Austria to the UK and decided to stop overnight in Eschweiler. I often stay in Best Western Hotels in the UK so I knew that we would not be disappointed. We arrived just before 21.00 and the restaurant...More

Thank Brigitte K
Response from Anita K, Guest Relations Manager at Best Western Hotel De VilleResponded 22 May 2017

Thank you fot your response. We are glad to hear that you enjoyed your stay at our hotel. Until next time :)

Reviewed 6 May 2017

I am a Best Western diamond member so I usually stay in Best Western hotels when available in my destination. The Best Western Hotel de Ville seemed to be an OK deal with 90 EUR a night including breakfast. I got room 301 which is...More

Thank teaki78089
Response from Anita K, Front Office Manager at Best Western Hotel De VilleResponded 8 May 2017

We are sorry that you did not like your stay. We are always striving to offer our guests a beautiful stay. Perhaps next time you have a better impression.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Things to do
Restaurant
Details
Price range
US$ 97 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 97 - US$ 139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (30)
Dining (12)
Room & Suite (12)
Questions & Answers
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Room Tips
"We were on the second floor which meant we could open the window."
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"Pot luck , my room was small but okay"
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"Try for a quieter room at the back!"
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"125 or 225 :)"
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