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Rafaelhoteles Madrid Norte

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335 Reviews from our TripAdvisor Community

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There are newer reviews for Rafaelhoteles Madrid Norte
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Showing 68: English reviews
Antwerp, Belgium
Reviewed 11 September 2014 via mobile

Interesting hotel. Lots of lobby space, but under-utilised. Stylish room interior, but hey, do something about the lights. That harsh white light does not really motivate to relax, cool down from a busy day. Let aside waking up quietly. It would be a minimal investment to replace light bulbs with to create a nice atmosphere in the room. Aside from...

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Helpful?
Thank Gregory_VK
Stoke-on-Trent, United Kingdom
Reviewed 2 September 2014

I arrived here on a business trip in July 2014. I checked-in with little hassle and quickly got to my room, as I was in a rush before I went out for dinner. I got to the room, it was very modern, stylish and athetically pleasing. The free snacks were also great on arrival. I quickly worked out how to...

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Thank Chris G
New Haven, Connecticut
Reviewed 24 February 2014 via mobile

I really loved the view from my bed, overseeing part of the town. I like the modern and essential look and furnishing. Nice rich shower. Conveniently located for nearby business offices and some good restaurants. I will certainly come back here on my next trip

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Thank pieroinusa
Vaud
Reviewed 13 November 2013

A good hotel for business trip. The entrance is too big and quite cold. At the other hand, room design is nice. Great bathroom. All fresh and clean with great connectivity. Good breakfast. A good place to work from.

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Thank LemanicSailor
Reviewed 31 October 2013 via mobile

Theme of the hotel is black color. Nice rooms. Close to Alcobendas train station. Breakfast is just OK, as one would expect in any business hotel in Europe. 20 minutes walk from the hotel is a place "Diversia" and that has multiple options of food and drinks. Do try the bar at "La Risuenya" where you get 5 bottles of...

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Helpful?
Thank ANILKM
Javier G, Guest Relations Manager at Rafaelhoteles Madrid Norte, responded to this review

Dear guest: Thank you for your review on Tripadvisor regarding your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you enjoyed your stay with us. Thank you for your kind words regarding our staff and the hotel overall. We look forward to welcoming you back real soon. Best regards. Javier Grao Guest Relations...

UK
Reviewed 23 September 2013

Stayed here mid-week whilst on a business trip. The Hotel, although a EUR30 taxi ride into central Madrid, is absolutely fine to attend meetings in the surrounding business park. The rooms are of reasonable size although quite minimalistic and very clean. There is free access to WiFI, given to you via a code at reception (you have to ask). Room...

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Thank TamarindUk
Javier G, Guest Relations Manager at Rafaelhoteles Madrid Norte, responded to this review

Dear guest: Thank you for choosing to stay at the Rafaelhoteles Madrid Norte and for leaving such a detailed review. It is very nice to read that you liked our hotel accomodations and services. We hope to serve you in the future. Thank you for review and recommendation. Best regards. Javier Grao Guest Relations Rafaelhoteles

London
Reviewed 10 September 2013 via mobile

Seriously, call yourself a business hotel and the free Wireless connection is 0.25meg... Or it's €10 for 24 hours! Rooms sparcely furnished plain and nothing special. Food dreadful. Eat out. (If you can find anywhere open). Sadly, this far out of central Madrid, they appear to have no idea of customer service or what their customers want and need. My...

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Thank Claphamguy
Javier G, Guest Relations Manager at Rafaelhoteles Madrid Norte, responded to this review

Dear sir: Thank you for staying with us. We are deeply sorry you found our hotel less than satisfactory. The feedback we receive from our guests, enables us to target problem areas. We welcome any opportunity to improve. Best regards. Javier Grao Guest Relations Rafaelhoteles

Reviewed 11 August 2013

I stayed here for a week whilst working in Madrid. It was a really nice hotel the food was great and the service was excellent! Will stay again when I return to Madrid. Thanks for making my stay an enjoyable one.

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Thank nhaggart
Javier G, Guest Relations Manager at Rafaelhoteles Madrid Norte, responded to this review

Dear guest: Thank you for choosing to stay at the Rafaelhoteles Madrid Norte Hotel. It is wonderful to learn that we exceeded your expectations and provided you with attentive service. Thank you for review and recommendation. Please come back and stay with us again soon. Best regards. Javier Grao Guest Relations Rafaelhoteles

London, United Kingdom
Reviewed 4 March 2013

I stayed in this hotel during the week for about six months... sometimes just a night or two and sometimes all five nights. Great breakfasts... try going at 7am when it opens for all the best stuff, very fresh and quiet... Evening meals are good but restaurant ambience a bit dull as most of the evening diners are guys on...

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1Thank steve t
Javier G, Director de Relaciones con Clientes at Rafaelhoteles Madrid Norte, responded to this review

Dear guest: Thank you for taking the time to write your review and providing us with your valuable feedback. As a regular guest we greatly appreciate your loyalty to our hotel and take care about your comments, specially the corridor lighting issue. We appreciate your feedback as this is our best resource for improving guest services. Thank you for staying...

Reviewed 14 February 2013

This hotel is a true design hotel. Rooms nicely decorated with large windows and spaceous bathroom. Very quiet in the room. Excellent stay for business trip if your are in or near Alcobendas. Many choices for breakfast. Friendly staff.

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1Thank Aaveedee
Javier G, Director de Relaciones con Clientes at Rafaelhoteles Madrid Norte, responded to this review

Dear guest: Thank you for choosing to stay at the Rafaelhoteles Madrid Norte. It is wonderful to learn that you liked the location of our hotel, the equipment of the rooms and our attentive service. Thank you for review and recommendation. Your patronage and support to the hotel is very important to us and we look forward to welcoming you...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Rafaelhoteles Madrid Norte is a modern and amazing hotel with comfortable facilities and easily access (the hotel is close to exit 17 of A1 highway and located a 7-minutes drive via M12 from terminal T4 Adolfo Suarez Madrid Barjas airport), close to the main business centers of northern Madrid. It features 145 fully equipped rooms with most of the beds oriented to the windows. There are fully equipped rooms with bathroom, flat screen TV, wifi and other amenities. The hotel has private parking (with extra charge), international food restaurant and different terraces, which stands the penthouse terrace calle Blue Moon with bar and restaurant open in summer from Monday to Sunday (from 6.30 pm to 01.00 am), solarium, plunge pool and gym. The meeting rooms can accommodate events for up to 600 guests and have natural light. They are equipped with latest audiovisual technology. The garden terrace of the hotel can accommodate events for up to 300 guests. ... more   less 

Additional Information about Rafaelhoteles Madrid Norte

Address: Avenida Barajas 22 | Parque Empresarial Omega A-1, salida 17, 28108 Alcobendas, Spain
Region: Spain > Community of Madrid > Alcobendas
Price Range: ₹ 3,429 - ₹ 9,484 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rafaelhoteles Madrid Norte 4*
Number of rooms: 145
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Also Known As:
Rafaelhoteles Madrid Norte Alcobendas
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Questions & Answers

Here's what travellers have asked, with answers from Rafaelhoteles Madrid Norte staff and other travellers.
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Questions? Get answers from Rafaelhoteles Madrid Norte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites on the top floor are amazingly classy with a jacuzzi and an amazing view over the city (Room 409 fe.)”
 of 5 bubbles matthewlW5316YF, 17 Oct 2015 | Read review
“Our room overlooked other houses and flats but was very quiet, despite there being a very busy road outside. Sleep quality was very good.”
 of 5 bubbles k1beedle, 1 Jun 2015 | Read review
“Try to avoid the street view... nothing to see but noise to hear”
 of 5 bubbles 702pierreg, 7 Dec 2014 | Read review
“Get a room at the end of the corridor, away from the lifts/elevators... less corridor noise.”
 of 5 bubbles stevetP5862WT, 4 Mar 2013 | Read review
“They don't have slippers”
 of 5 bubbles blksmith, 18 May 2012 | Read review
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