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Campanile Madrid Alcala de Henares

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123 Reviews from our TripAdvisor Community

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Showing 36: English reviews
Winchester, United Kingdom
Reviewed 28 October 2016

Hotel Campanile is a straightforward inexpensive commercial hotel in Alcala de Henares. The check-in was helpful. The rooms are not large but are normal of that kind of hotel and location. The rooms were clean - if well worn, although the air conditioning was a bit noisy. The bathroom were similarly appointed - but the lighting was excellent, and everything...

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Helpful?
Thank BrianWe
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, Thanks for your comment. We are glad to hear that you liked our hotel. As you said wifi is free, but it is not limited to one device. You need one user and password to connect each device you have, but we can give you as many passwords as you need. Hope to see you soon in our...

Arad, Arad, Romania
Reviewed 22 October 2016 via mobile

Our stay here was during a training course. The room was very nice & all good. We had no problems. Breakfast - lovely! I was looking forward to it every evening. The waiters very nice too & they were paying attention to all our needs and helped us when we need :) Minus: the training room is quite small so...

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Helpful?
Thank Ana C
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, We are very happy that you enjoyed your stay at our hotel. Thanks for your comment. Best regards The managment

Reviewed 24 September 2016 via mobile

I booked this hotel because i had no other choice ( late booking) and i am regretting every second. Very loud, rooms are not well climatized and smells like cigarretes ( non smoker room). The shower never works properly, in fact i burned my hand because the water suddenly switched to almost boiling! I asked for a room change and...

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Thank javier g
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, We are really sorry for all the incoveniences of your stay. We will work hard to solve them. Best Regards The managment team

Soenderborg, Denmark
Reviewed 24 July 2016

Campanile is situated 25 min. train ride from City center of Madrid, it is Ok for the Money, breakfast and staff is really nice, room are also ok, - I got a smoker room!! I dont know if all rooms are smokers. there is also a big shopping center across the street, I spend 12 days here and actually enjoyed...

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Helpful?
Thank Jørgen C
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, We are glad to hear that you have enjoied your stay at our hotel. We hope to see you next time. Best regards The management team

Leicester, United Kingdom
Reviewed 18 May 2016

Unlike the hotel's in this group throughout France this is hotel-style building as opposed to a motel. Large rooms with every comfortable beds, en-suite bathroom and satellite TV. The restaurant offers breakfast, lunch and dinner, all at competitive prices. Basic snacks are also available to order. Not luxurious but very comfortable and ideal as an overnight stop.

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Helpful?
Thank Andy H
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, Thank you for your comment. We are very glad that you enjoyed our food offer. We would like you to know than our restaurant is not always open for lunch. We hope to receive you again in our hotel. The management team

Rugby, United Kingdom
Reviewed 17 May 2016

We always stay here when driving through to our place in Spain! The staff are brilliant, always so helpful, we always have a disabled room which is excellent and has a wet room. We have our two dogs with us and they are made to feel welcome and well looked after! The rooms are clean, roomy and the stay is...

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Thank Sharon M
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Good afternoon, Thank you very much for such a good comment. We are very happy to hear that you feel so good in our hotel, we work very hard to make people feel like they are at home. Regards The managent team

Dublin, Ireland
Reviewed 13 February 2016

Stayed here for business in Feb 2016. Overall I'd say the hotel is average, but about what you'd expect at this price level. Hotel is well located, just a mins walk away from La Garena train station and even closer to the La Garena tower. Hotel staff were always friendly and hotel was clean and in good order. The breakfast...

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1Thank irlrobins
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest, Thank you for your possitive comments. We always try to give our guests a friendly wellcome and make them feel comfortable. We are sorry to hear that you had problems with noise. We will work on it. Best regards The management team

Springfield, Missouri
Reviewed 6 November 2015 via mobile

I've stayed here many times over the years but it has been about 4 years since my last visit. I could see how everything has gotten worse. People smoke in rooms that are non smoking and nobody enforces anything. The breakfast is terrible. There are many other places in the area much better for the money.

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1Thank Ptrementozzi
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review
Google Translation

Estimado cliente Gracias por compartir sus comentarios con nosotros. Durante los últimos meses hemos realizado una renovación de nuestras instalaciones...

Milan, Italy
Reviewed 28 September 2015

Pros; -- Location: a minute walk from La Garena Station. Many good restaurants and shopping in the vicinity. -- Pleasant interior design with large window. -- Friendly staff Cons; -- The air conditioning unit was very loud and it wasn't even working. Thought it was the last week in September the temperature was 29c on the first day. The second...

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Thank Not Your B
campanilealcala, Gerente at Campanile Madrid Alcala de Henares, responded to this review

Dear guest Thank you very much for sharing your experience with us. Regarding the air conditioning we had a problem with the cooler and it has been out of order for 3 days, now it is completely repaired and working, sorry for the inconvenience caused during your stay. Thank you for hightlighting our superb location close to the station and...

Rugby, United Kingdom
Reviewed 7 September 2015

We use this hotel as our midway stop off point after getting off the boat at Bilbao to head to our apartment in Murcia. It is situated in a great position, with a host of nearby eateries and lots of places to sit and chill with a glass of wine. The hotel itself is dog friendly, which is great for...

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2Thank Sharon M
campanilealcala, Manager at Campanile Madrid Alcala de Henares, responded to this review

Dear guest Thank you very much for sharing your experience with us. We focus on our customer service to provide the best service for our clients. We have air conditioning in all the hotel and each room has their own thermostat to regulate the temperature. Thanks very much for your comments, I will share your compliments with the team We...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Campanile Madrid Alcala de Henares

Address: Calle Fausto Elhuyar 3, 28806 Alcala De Henares, Spain
Region: Spain > Community of Madrid > Alcala De Henares
Price Range: ₹ 2,626 - ₹ 4,815 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Campanile Madrid Alcala de Henares 3*
Number of rooms: 110
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Questions & Answers

Here's what travellers have asked, with answers from Campanile Madrid Alcala de Henares staff and other travellers.
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Questions? Get answers from Campanile Madrid Alcala de Henares staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for non smoker room”
 of 5 bubbles 658j_rgenc, 24 Jul 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles SharonM437, 17 May 2016 | Read review
“Rooms are all fairly quiet.”
 of 5 bubbles SharonM437, 7 Sep 2015 | Read review
“All rooms are the same layout. Rooms on the street side have early morning sun.”
 of 5 bubbles jeaniebh, 28 Apr 2015 | Read review
“In quiet commercial area, lift was a bit noisy”
 of 5 bubbles 206Richard206, 18 Mar 2015 | Read review
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