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Rafaelhoteles Forum Alcala

750 reviews
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Traveller (87)
Room & Suite (32)
Dining (7)
Overview
  • Excellent27%
  • Very good52%
  • Average17%
  • Poor2%
  • Terrible2%
Travellers talk about
“roof top pool”(3 reviews)
“hotel beds”(2 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Reviews (750)Write a Review
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All reviewsroof top poolhotel bedsnice modern hotelbreakfast selectionthree nightsold towncheck in was quickbus stopminute walkhistoric centerbeautiful townlarge bathroomconvenient locationwalking distancebed was comfortablewi fireception
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1 - 5 of 83 reviews
A TripAdvisor Member
1
Reviewed 5 days ago

Overall is ok but the TV programs are limited and the Internet connection is pretty poor. I had to use my iphone as a wifi to work with my laptop. At the restaurant, you can not order a small bottle of wine while it is...More

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Reviewed 12 November 2017

It was a very plesant stay. Beautiful hotel, nice bed, quiet room, good breakfast and friendly staff. It was only a fifteen minute walk to the center of Alcala. There is also a bus stop at 2 minutes, who brings you to the airport and...More

Review collected in partnership with this hotel
Thank visitornovember2017
Response from ARACELI P, Director de Relaciones con Clientes at Rafaelhoteles Forum AlcalaResponded 21 December 2017

Dear Sir, Thank you for your feedback regarding your recent visit at our hotel. I am pleased to hear you enjoyed your stay with us. It´s something our staff takes great pride in, so we value a lot your feedback. We hope you´ll visit us...More

Reviewed 21 October 2017

Great deal for the room with breakfast included. Very courteous staff - if not from the fact that certain employees at front desk were not bilingual, service was excellent. Location is not the greatest if you don't have a car but the hotel itself is...More

Review collected in partnership with this hotel
Thank matthieuh159
Reviewed 20 October 2017

I stayed in this Hotel while the Medieval fair of Alcala de Henares was happening. In general is it a nice modern hotel. The rooms are weirdly decorated, with the bed in the middle and a desk in the back of the bed. I was...More

Thank MargaridaDias
Reviewed 20 October 2017

For a 4 star hotel I expect impeccable cleaning. That was not the case. The floor of the bathroom was not the cleanest and the hairdryer still had hairs on it from some previous guest. Further, the staff didn't clean our room on day 2....More

Review collected in partnership with this hotel
Thank 452anacatarinac
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Room Service
Restaurant
Pool
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$ 78 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Alcala De Henares
#2 Business Hotel in Alcala De Henares
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 78 - US$ 134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Alcala De Henares
#2 Business Hotel in Alcala De Henares
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (87)
Room & Suite (32)
Dining (7)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
Ask a question
Carolyn H
4 August 2017|
Answer
Response from geoffroberts994 | Reviewed this property |
Hi Carolyn, I'm sorry but I can't be much help. I was at this hotel as part of a package therefore my journey from the hotel was by coach. What I can tell you is that it's quite a long journey and very slow mid morning... More
0
Votes
gpickersgill2016
19 May 2016|
AnswerShow all 2 answers
Response from ARACELI P | Property representative |
Dear Sir, The hotel´s Plounge pool was opened on May the nineenth. Our guests can enjoy the whole summer with this service. Thanks for your question!
0
Votes
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12
Room Tips
"I stayed in a room at the back of the hotel and was able to sleep with the window open and had no bother from..."
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"Get a hotel closer to the small town only ten minutes walk away."
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"Avoid 8 a.m. for going to breakfast"
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"Rooms are all the same as far as I know."
Read review
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