We went for New Year´s and had a great time with my family and some friends. The rooms are beautiful, the food is great, location is perfect, friendly staff, and great service. I will certainly come back! If you have a chance, ask to go to Delirio Bakery, great bread!
This is an amazing facility, on an island, that is either perfect to stay for either long and relaxing stays, or as a base of operations for enjoying the attractions all in and around Lake Peten Itza, or before and after your adventures in the bigger Peten region.
We stayed here in March 2020. The rooms are beautiful, the views are breathtaking and the staff is amazing; friendly and helpful. He rooms are very comfortable. Anyone staying in Flores should stay here.
Due to the Corona crisis we could not stay in Tikal and Meso Travel booked this hotel for us. Evelin our contact at Meso Travel hoped we would be satisfied with this hotel. Thanks to her we enjoyed a wonderful stay in this hotel. The rooms are great and more important, the staff was very helpful and helped us in a time we really needed it. We hope to return to Flores in the future and can stay here again!
We really liked this hotel , it's in a good spot in Flores and Tikal is accessible from here. Rooms were spacious for our bags and us and bathroom was quite good although a little small where the toilet was. Staff were friendly at check in and the laundry service was exceptional and good value for money. Sadly they had a power cut on the morning we left and it took nearly 2 hours to fix as there was no back up generator (not sure why ?) There was also no water to get ready with so we delayed our day a bit. However that wasnt the only reason why I rated 3 stars. The staff at the bar and front desk had a really annoying habit of adding tips to their bills. I prefer to pay my tip at checkout so I said this to the staff and crossed out the tip from the receipts. When I got to checkout , I realised that front desk had just added them on again when they gave my final bill. Exceptionally cheeky and frustrating. To be fair, the restaurant achiote did not do this, it was just the top and bottom bar. Food and breakfast was good, but pricey with a plate of chicken fingers and chips costing you approx 10 US dollars. Yes...chicken fingers and fries... There is a lovely view from the rooftop pool and bar which wasnt getting much use for some reason! Overall, I would probably try somewhere else next time or recommend somewhere else as I really didn't like the "entitled" feel from the bar and reception staff regarding tips and to get better value for money.…
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