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3/12/2017 4/12/2017
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    Smart iStay Hotel in McAllen

    1921 S 10th St, McAllen, TX 78503-5403
    +1 844-688-9789
    Hotel website
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    Lowest prices for your stay
    3/12/2017 4/12/2017
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    US$ 80
    US$ 77
    SAVE US$ 3
    US$ 80
    Traveller (15)
    Room & Suite (10)
    Dining (2)
    DoubleTree Suites by Hilton Hotel McAllen
    461 reviews
    #5 of 40 hotels in McAllen
    0.7 km
     
    Wingate By Wyndham McAllen
    323 reviews
    #11 of 40 hotels in McAllen
    0.9 km
     
    Drury Inn McAllen
    87 reviews
    #17 of 40 hotels in McAllen
    0.5 km
     
    Hampton Inn & Suites McAllen
    353 reviews
    #6 of 40 hotels in McAllen
    1.1 km
     
    Overview
    • Excellent55%
    • Very good29%
    • Average11%
    • Poor2%
    • Terrible3%
    Travellers talk about
    “holiday inn” (10 reviews)
    “great stay” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Suites
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Smart iStay Hotel in McAllen
    Special Offer: Package Deal
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (565)
    There are newer reviews for Smart iStay Hotel in McAllen
    See the most recent reviews
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    31 - 35 of 217 reviews

    Reviewed 4 August 2017

    The housekeepers here do not speak English. Getting extra towels almost took an act of congress. Also, there was another person who was staying at the hotel walking around with an open beer in his hand. This same patron was in the swimming area drinking...More

    Review collected in partnership with this hotel
    Thank 546aviap
    Management response:Responded 8 August 2017

    Thank you for taking the time to comment on your recent stay at Smart iStay Hotel in McAllen, Texas. We appreciate your feedback and value your satisfaction. We apologize for any inconvenience you may have encountered and I assure you we will follow up with...More

    Reviewed 4 August 2017

    I went to rest when I checked In my room wasnt ready then wen it was ready i went to take a nap and woke up all bitten there was a mosquito in my room that bite me in my arms and forhead . Worst...More

    Review collected in partnership with this hotel
    Thank Juan Z
    Reviewed 4 August 2017

    Had to ask for coffee five times over an hour and a half to have one pack brought to my room to make coffee before going to work. Wet, slippery, unsafe tile floors throughout the main floor from pool-goers that the staff never took care...More

    Review collected in partnership with this hotel
    Thank 741carynm
    Management response:Responded 8 August 2017

    Dear 741carynm We appreciate your feedback and we hope you allow us to host you again. We value your comments and the details about your recent stay and sincerely apologize we were not up to expectations. We have informed our staff so this does not...More

    Reviewed 3 August 2017

    Fun little pool area for kids: indoor / outdoor. Only minor issue was they were hosting the kids state TAAF track meet - so hundreds upon hundreds of kids out in 107 degree heat. Every single guest was doing everything they could to keep their...More

    Review collected in partnership with this hotel
    Thank Cortlaurence
    Management response:Responded 8 August 2017

    Thank you for choosing to stay with us, we value your comments and your great feedback. We apologize for the Ice machine not being available in all floors, we are adding more ice machine to accommodate all our guests needs. We hope you choose to...More

    Reviewed 2 August 2017

    I had a large number to stay for the TAAF Track and Field meet there. Your service desk was very helpful since I stayed there in 2016 for 4 days. They were very courteous in assisting me with rooms enough for my group and that...More

    Review collected in partnership with this hotel
    Thank Julius S
    Management response:Responded 8 August 2017

    We value your feedback and we appreciate you staying with us and allowing us to provide a great experience. We look forward to your next stay.

    DoubleTree Suites by Hilton Hotel McAllen
    461 reviews
    #5 of 40 hotels in McAllen
    0.7 km
     
    Wingate By Wyndham McAllen
    323 reviews
    #11 of 40 hotels in McAllen
    0.9 km
     
    Drury Inn McAllen
    87 reviews
    #17 of 40 hotels in McAllen
    0.5 km
     
    Hampton Inn & Suites McAllen
    353 reviews
    #6 of 40 hotels in McAllen
    1.1 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Indoor pool
    • Tennis Court
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$ 77 - US$ 108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Best Value Hotel in McAllen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 191
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Hotels.com, Travelocity, Hotwire, Cancelon, Orbitz, TripOnline SA and Cheap Tickets so you can book your Smart iStay Hotel in McAllen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • McAllen
    • Also Known As
    • Holiday Inn Express Hotel And Suites Mcallen (Airport/La Plaza Mall) ,
    • Holiday Inn Mcallen ,
    • Mcallen Holiday Inn ,
    • Holiday Inn Express Mcallen
    Add Photo Photos
    Traveller (15)
    Room & Suite (10)
    Dining (2)
    Hotel & Grounds (26)
    Nearby
    Hampton Inn & Suites McAllen
    353 reviews
    1.05 km away
     
    DoubleTree Suites by Hilton Hotel McAllen
    461 reviews
    .67 km away
     
    Drury Inn McAllen
    87 reviews
    .51 km away
     
    Wingate By Wyndham McAllen
    323 reviews
    .86 km away
     
    Nearby Restaurants
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    Republic of the Rio Grande
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    Whataburger
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    Tony Roma's
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    Nearby Attractions
    Main Event Entertainment
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    3.47 km away
    Quinta Mazatlan
    164 reviews
    1.04 km away
    Cinemark Pharr Town Center
    18 reviews
    3.48 km away
    McAllen Convention Center
    102 reviews
    3.26 km away
    Questions & Answers
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    Room Tips
    "All rooms I stayed in are quiet and comfortable."
    Read review
    "at another hotel"
    Read review
    "My room was on 5th floor, north side - didn't hear traffic and palm trees blocked outside lights at night."
    Read review
    "Make sure there are spotlights outside your window!!!"
    Read review
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