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Hilton Garden Inn McAllen Airport

Booking.comUS$ 125*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn McAllen Airport
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319 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn McAllen Airport
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Showing 240: English reviews
Maryland
Reviewed 14 March 2016

Staff was top notch. One out of ten...the staff get an eleven. As for the hotel it seems as though Hilton let this hotel slip through the cracks. The hotel had one washer and one dryer for the entire facility. Wall paper is pealing and bubby. All the furniture is old (not that this is big issue). The breakfast staff...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Cecelia W
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I wanted to apologize for your recent stay with us and all the issues you encountered. We are scheduled for a renovation this year and will be correcting all those issue you mentioned. I'm very happy my service was top notch as we try to take care of all our guest to make sure they are comfortable and...

Caxias do Sul, Brazil
Reviewed 8 March 2016

very good hotel, good location with a lot of restaurants around the place, good atendance, good option in the outdoor, good price, the rooms are very good to rest, i recomend this Hotel and cookies available

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rodrigo P
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Thank you!

Reviewed 22 February 2016

staff are very courteous and nice, and always offering assistant. rooms are very clean and plenty of towels. that i always great to have. Entrance area very clean, and Front Desk area are very clean. this is my Second time staying at this Hotel, and I would definitely come back again on my next trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Mike M
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

We thank you for staying with us and look forward to seeing you again.

McAllen, United States
Reviewed 21 February 2016

The team here was awesome and one of the most friendly, I have experienced at HGI's. Everything was pretty good. The room and hotel were clean, the bed was Awesome! The only real negatives for me were the lighting, lack of USB ports, and feeble shower. Also they only serve breakfast, no evening meal options. But the breakfast was good.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank D'Vette C
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Thank you for staying with us and apologize about the negative as those issue will be address this year when the hotel is renovated. Thanks and we look forward to seeing you again.

Dallas, United States
Reviewed 17 February 2016

The service here was very good and the rooms very clean. Good for me to get my work done because it was also very quiet. My recommendation for internet is to generally stick with complimentary because it works just as well.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Isaac R
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Thank you for being a loyal guest!

Kearney, Nebraska
Reviewed 6 February 2016

Check in and check out were easy. Breakfast was nice as staff was very helpful and positive. Great way to start the day with their positive attitudes! Other staff members were nice. However, the issues with the room really downgraded the experience at this hotel. I expected better from a Hilton. The room was clean and tidy, but the bed...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jill S
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, I sincerely apologize for your resent stay with us as this is not the level of service we strive for and should of been handle better. Yes our hotel is outdated but are scheduled for a full renovation the this year. I apologize for your laptop and hope that if in the area you give us another opportunity.

Shanghai Region, China
Reviewed 5 February 2016

Typical Hilton Garden Inn, clean safe reliable service we have all become accustomed to. This is very conveniently located and there is a restaurant across the parking lot that serves wonderful Mexican food with a Miriachi band.

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Helpful?
Thank Jeff S
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

We thank for staying with us and look forward to seeing you again.

Fort Myers, Florida, United States
Reviewed 3 February 2016 via mobile

Hotel was clean. Rooms were basic. Great hot breakfast! They even make you omelettes! Cheerful cook who started my day off with a smile! Friendly staff. Small store with supplies open 24 hours- very helpful. Fitness room had very basic equipment.

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Helpful?
Thank Toni W
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, Thank you for you nice comments as one of our goal is to help start our guest day on a good note and that we greet our guest with a smile!!!!

Farum, Denmark
Reviewed 2 February 2016 via mobile

The Hotel is Close to airport. Lots of restaurants around. Relaxing with fitnessroom and pool. Many shops around and highway. Close to Raynosa Mexico. Dont go there after dark. Good Breakfast. A lot of parkingspace. The weather was really Nice in januar.

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Helpful?
Thank suzukigsx140065
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Yes we are centrally located close to all the shopping malls, restaurant and airport, easy accesses to and from. Thank you and hope to see you again.

Grafton, United States
Reviewed 31 January 2016

Top notch! Have stayed here before and would stay there again. That says something about this place. Can't say enough about the hotel and the staff. The place felt like home. Met several great people at breakfast and at the bar.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brad E
Jaime E, General Manager at Hilton Garden Inn McAllen Airport, responded to this review

Dear Guest, We thank you for your loyalty and nice comment as our goal is to make every guest welcome and leave with a great impression so they make continue to return.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Located in the Rio Grande Valley, the Hilton Garden Inn McAllen Airport hotel is just one mile from McAllen Airport (MFE) and minutes from the Foreign Trade Zone. Take advantage of our thoughtful range of amenities. Plunge into the outdoor swimming pool and relax in the whirlpool. Work out in the fitness center, or borrow a Stay Fit Kit(R) to keep fit in the privacy of your own room. Enjoy a cooked-to-order breakfast at the hotel's restaurant, the Great American Grill(R), or keep up with work in the 24-hour Business Center. Plus, use the complimentary WiFi that is available in each room. The hotel's two meeting rooms provide ample space for up to 100 guests and can be adapted to suit a range of seating styles. ... more   less 

Additional Information about Hilton Garden Inn McAllen Airport

Address: 617 W Expressway 83, McAllen, TX 78503-2931
Region: United States > Texas > McAllen
Price Range: ₹ 5,137 - ₹ 10,851 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn McAllen Airport 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Mcallen Hotel Mcallen
Hilton Mcallen
Hotel Style:
#4 Family Hotel in McAllen
#6 Business Hotel in McAllen
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn McAllen Airport staff and other travellers.
3 questions
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Monterrey, Mexico

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Questions? Get answers from Hilton Garden Inn McAllen Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the rooms with lower number to the rear of the hotel away from freeway - I heard nothing”
P2771VAscotts, 18 Mar 2017 | Read review
“I always ask for last floor.”
Border45, 4 Dec 2015 | Read review
“Ask for a king size bedroom.”
811willz, 14 Nov 2015 | Read review
“As far as possible from the freeway”
305cyrili, 30 Aug 2015 | Read review
“Book early for weekend stays”
Gebhardt9160, 4 Jun 2015 | Read review
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