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Hampton Inn & Suites McAllen

360 reviews
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Traveller (24)
Room & Suite (23)
Dining (7)
Overview
  • Excellent60%
  • Very good28%
  • Average6%
  • Poor4%
  • Terrible2%
Travellers talk about
“off the highway”(7 reviews)
“room was clean”(15 reviews)
“family trip”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Hampton Inn & Suites McAllen
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (360)Write a Review
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Traveller rating
136
57
16
13
8
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136
57
16
13
8
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All reviewsoff the highwayroom was cleanfamily tripcomplimentary breakfastbusiness staywould definitely stay here againwafflescookieshousekeeping staffthe breakfast areagreat place to staygreat roomsvery nice hotelsouth texasla plaza mallconvenient locationgreat staff
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1 - 5 of 230 reviews
Reviewed 3 weeks ago

I was surprised that this didn't measure up to the other Hamptons I had stayed at. The staff were not cheerful. There was no bathtub, no indoor pool, no indoor hot tub, no microwave and no refrigerator.More

Review collected in partnership with Hampton
Thank B2288JGrichardm
Response from Gloria D, Director of Sales at Hampton Inn & Suites McAllenResponded 3 weeks ago

J Grihardm, Please call or email me your date of arrival or departure so I can see what happened. We do want to address your concerns. I don't show your name as a guest here for the month of January. Thank you for your time....More

Hotel's Favourite
Reviewed 24 September 2017

The staff is very professional. The international bridge into Mexico is near by and easy to get to. Visit Reynosa, Mexico and bring back gifts at a reasonable price. McAllen is also a place too shop, La Plaza Mall. Enjoy the food and weather.More

Review collected in partnership with Hampton
Thank manuelgL2737BG
Response from rodrirau18, Front Office Manager at Hampton Inn & Suites McAllenResponded 27 September 2017

Thank you so much for taking time out of your schedule to provide us with your feedback on our guest's surveys. Hope you had a great stay with us, we always strive to exceed the expectations of our guests by providing them with the superior...More

Reviewed 3 weeks ago

Traveling with a group for business, the rooms were ready to go when we checked in. The front desk attendant quickly got us checked in and made quick adjustments to accommodate our tax exempt status for the hotel stay. Room was clean, common areas were...More

Review collected in partnership with Hampton
Thank Jeremy W
Response from JEcheverriaA, General Manager at Hampton Inn & Suites McAllenResponded 3 weeks ago

Hello, Thank you for choosing our Hampton Inn & Suites McAllen on your last business trip to this city. We are happy to know that the accommodations meet your expectations. We truly hope to see you again an a near future. We really appreciate your...More

Reviewed 4 weeks ago via mobile

So I haven’t actually stayed here....yet. But I will soon. I was planning a business trip and needed 15 rooms. I first spoke to Jessica who was super friendly and helpful. Due to the size of my booking, I was then put in contact with...More

Thank ejaquith
Response from Gloria D, Director of Sales at Hampton Inn & Suites McAllenResponded 3 weeks ago

Thank you so much for you wonderful comments. We truly do appreciate our guests and try to accommodate them anyway we can. We do look forward to serving you when you re-schedule the trip. Sincerely, Gloria Doyle

Reviewed 1 January 2018

Great stay , all were very courteous and helpful. Breakfast and evening chocolate and cookies were great. Very clean every day. The only problem was the traffic conjestion leaving and entering hotel. It was very dangerous going in and out.More

Review collected in partnership with Hampton
Thank cruzf2018
Response from JEcheverriaA, General Manager at Hampton Inn & Suites McAllenResponded 3 weeks ago

Hello, Thank you so much for your positive feed back. We are glad to know that your experience here with us was GREAT. I'm sorry for the traffic. We truly hope the project will be concluded by the time we see you again at our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Hot Tub
Details
Price range
US$ 77 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 77 - US$ 105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (24)
Room & Suite (23)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
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Room Tips
"Top floor, away from the elevator and no connecting room"
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"Choose another hotel. This is not up to Hampton standards."
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"drive to Mission"
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"all floors are quiet, and rooms are very clean. friendly employees."
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