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Holiday Inn Express & Suites Marshall

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87 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Wharton, Texas
Reviewed 24 April 2016 via mobile

We Stayed here for a wedding. The staff got us in our room 1.5 hours earlier than usual checkin so we could get ready on time. Rooms were clean and the bathroom was nice. The only drawback was how much you could hear noise in the hallway and from your neighbors.

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Helpful?
Thank Weaton13
Forney, Texas
Reviewed 25 March 2016

We use this hotel when we visit marshall texas Christmas. It is easy access to interstate and close to downtown marshall for the Christmas lights. The rooms are good, the bed is ok, and the pool is nice with the hot tub indoors.

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Helpful?
Thank tazman569
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We appreciate you taking time to post your review however Marshall, Texas HIE does not have a hot tub indoors. We do have a salt water pool that will open the first weekend in May if you wish to come visit then.

Dallas, Texas
Reviewed 1 August 2015 via mobile

Pros: Staff was great and breakfast very good. Room was very well cleaned. Located right on interstate but in a quiet spot. Cons: Seal around door was nonexistent which meant we could hear every "ding" of the elevator and people walking by. Our bed was "U" shaped both side to side and head to foot. See pics for visuals. There...

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Thank bonnevendange
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

we are getting ready to make some much needed changes. We invite you back to experience the new changes. Thank you for acknowledging the staffs customer service, we appreciate your feed back.

Corinth, Texas
Reviewed 1 August 2015

Excellent staff, new facility, great HI Express standard breakfast. Hotel gets five stars, location does NOT--wish we had known to ask for a room on the east side of the building. West side is next to a truck stop/parking facility and the trucks ran all night alongside the area where our room was located. Too late/tired to ask to be...

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Helpful?
Thank Vickijo9
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We apologize for any excess noise from the truck stop next door. Usually we do not have any complaints for noise. The lot next door is for over night truckers sleeping in their trucks and usually they are really quiet. Please as for a west side room upon your arrival. Thank you for your opinion.

Reviewed 1 August 2015

Staff was very friendly upon check in. Room was very nice and clean. Would stay here again! Not any eating places right by hotel but very easy to get to several just blocks away. Kind of like that it is located at end of a street.

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Thank Sterling S
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you Sterling we appreciate your business and the time it took to post this excellent review. Come back soon.

Lawton, Oklahoma
Reviewed 15 July 2015

Here is a more up-to-date review: Please be very careful, there is NO security on this property!! SAFETY is NOT a #1 PRIORITY! After an awesome first time road trip with my childen (ages 4/6)/family we checked in to this BATES hotel. We were giving a room/key that occupied 6-7 other individuals. When we entered this room everyone was in...

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5Thank Tee M
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

NO comment will be made about this post.

Milton FL
Reviewed 11 July 2015

Hotel was in excellent shape and very clean. Rooms were spotless and everything was in order. Staff was accomodating, very courteous and was able to recommend several choices for dining. Quiet, comfortable sleep.

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1Thank JJM1
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Come back soon and see our upgrade that will be taking place soon. Thank you.

Wylie, Texas
Reviewed 14 May 2015 via mobile

Outstanding hotel. Friendly staff. Very spacious rooms. High-end furnishings and details. Great king-size bed. Little extras like ample wall outlets in accessible places, great bathroom/shower, large lobby.

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1Thank gayebaby
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We invite everyone to come and be impressed by Margaret! She is the best and we appreciate her SMILE and Customer Service daily. Thank you for the kind words.

Denver, Colorado, United States
Reviewed 8 May 2015

From the moment we checked in, we knew we were going to like this place. Margaret is her name, and she couldn't have been more cordial in welcoming us, thanking us for our Platinum rewards membership and automatically upgrading our room to a suite without our having to request it. She was also most helpful in recommending nearby restaurants in...

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Helpful?
Thank Fred A
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you , Thank you, Thank you for such kind words. Come back to see us soon.

Leander, Texas
Reviewed 15 December 2014

I dropped my son off at ETBU and stayed in the hotel. The hotel was clean and the staff was very courteous. This will be my choice for hotels when visiting him in college. It was a little tricky to get to as it is a deadend street adjacent to the interstate service road.

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Helpful?
Thank Don P
LHHC, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Hello Don P, I am glad you found us! That turn can be a little tricky for people to find. Thanks you for taking the time to leave us a review. I am so happy you enjoyed your stay and our staff. Come back anytime! Sincerely, Hotel Management

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites in Marshall near the Josey Ranch. Our Marshall, TX hotel is the perfect choice for both business and leisure travelers.Families looking for lodging in Marshall, Texas will love staying at our hotel, located just off I-20 at Highway 59, with close proximity to the educational institutes of ETBU, Wiley College and Texas State Tech. This Marshall, TX hotel is convenient to numerous local attractions, including the Josey Ranch, Caddo Lake, the Starr Family State Historical Site and our world-renowned pottery stores. Other sights and activities include the Riverboat Casinos in Shreveport-Bossier, a historic downtown and many yearly festivals.Business travelers will be impressed by the comforts of our Marshall, Texas accommodations. Situated in a suburban area, we offer you easy access to several large companies, such as the Marshall Courthouse, Weatherford, Martex Drilling Company, Nomac and the Marshall pottery manufacturers. Our Marshall, TX hotel also provides a Business Center with computer access, fax, copy and printing services and free high-speed, wired and wireless Internet access.While you are lodging in Marshall, TX, you can enjoy our amenities including a convenient Sweets Shop, an outdoor pool, a patio with grills and the free hot breakfast bar. ... more   less 

Additional Information about Holiday Inn Express & Suites Marshall

Address: 500 Interstate 20 E, Marshall, TX 75672-9700
Region: United States > Texas > Marshall
Price Range: ₹ 7,125 - ₹ 8,874 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Marshall 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Hotel And Suites Marshall
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Marshall staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Marshall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is a little hard to find the road to the hotel as there isn't a sign at the intersection leading to the hotel.”
KimberlyB357, 29 Jun 2016 | Read review
“Get top floor away from elevator. Might help.”
Debug44, 12 Jun 2016 | Read review
“Close to I20 so you hear traffic all the time.”
myeyeshazel, 16 May 2016 | Read review
“Have them double check the rooms prior to your entering...”
282teem, 15 Jul 2015 | Read review
“always away from the elevator.”
smilesalot63, 29 Oct 2014 | Read review
5 of 5