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Holiday Inn Express & Suites Marshall

Booking.comUS$ 106*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 106*
US$ 107*
US$ 106*
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Holiday Inn Express & Suites Marshall
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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Harker Heights, Texas
Reviewed 3 days ago NEW

Awful pillows. So soft that your head sinks to the bottom. Bring your own! Nice staff.....one of the ladies gave us directions to restaurants. We found a good Mexican place just down the road. Check out the courthouse also!

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Helpful?
Thank Gehler7
Wendy W, General Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for completing this Review. Your comments are very important to us and we will be checking all pillows to assure there are firm and soft pillows on each bed. Your comments recognizing our "nice staff" and our Hotel as "newer and very clean" are truly appreciated. It is our goal to provide our Guests with superior service and...

Woodlawn, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 20 November 2016 via mobile

We were traveling home and needed a place for the night. It was clean, comfortable, and the staff was very friendly. Coffee was hot and fresh. The breakfast was good. It was a good stop....a little hard to find after dark, but we'll worth the effort.

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Helpful?
Thank Trrhperry
About Hotel's Favourite Review
Inki S, Manager at Holiday Inn Express & Suites Marshall, responded to this review

We are so glad you were happy. Come back after the first of the year and see our renovations.

Lansing, Michigan
Reviewed 1 week ago via mobile

Nice Holiday Inn Express overall. What pushes the rating from 4 to 5 stars was Lisa at the front desk. She was fantastic! So friendly. Loved the wood doors. Staff were cognizant of my late checkout and very accommodating. Would return in a heartbeat.

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Helpful?
Thank Rob P
Wendy W, General Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for your 5 Star Review. Your wonderful compliments have been shared with Lisa and the entire Staff. Our goal is to provide the best service and accommodations and we are pleased that we met your needs. We look forward to having you as our guest again in the future. Sincerely, Wendy Wallace General Manager

Reviewed 2 weeks ago via mobile

My husband and I stayed here over the weekend and we have nothing bad to say about It! The room was extremely clean and well taken care Of! Also, the breakfast buffet was way more than we had expected. It wasn't your typical donuts and cereal, they had everything you would expect at a shoney's type restaurant. They staff was...

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Helpful?
Thank Kiya H
Wendy W, General Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for taking time to review your recent stay at our Holiday Inn Express & Suites Marshall. We are very pleased that you enjoyed your stay with us and gave us a 5 Star Review. Our goal is to provide superior service and accommodations to our Guests and we are happy that you experienced that. Thank you for the...

Arkansas
Reviewed 3 weeks ago via mobile

Watch for the frontage road sign. Don't enter the I-20 ramp. The room was fine although it took a long time to cool down the room. The pillows were very firm. The staff were very friendly and helpful.

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Helpful?
Thank 50StateTravelers
Wendy W, General Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for taking time to review your stay with our Holiday Inn Express & Suites Marshall. We appreciate the 4 Star Review. The directional signage is difficult to see and we are sorry for that. We also apologize that it took a long time for the room to cool down. Our Staff works hard to provide fast friendly service...

Florida
Reviewed 4 weeks ago

Had a recently remodeled King room which was spacious and well appointed. Having a coffee maker (Keurig) that actually worked well in a hotel room was a pleasant surprise. The facility is clean, very friendly staff and the complimentary breakfast featured hot and cold items. It is located on a frontage rood and difficult to see from the I-20 intersection....

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Helpful?
Thank Norine C
Wendy W, Manager at Holiday Inn Express & Suites Marshall, responded to this review

Thank you for your very nice Review of our Holiday Inn Express & Suites Marshall, Texas. We appreciate that you took the time to give such wonderful details about your room and the Hotel. Yes it is a bit difficult to see and access but we are very happy that you found us. If your future travels bring you back...

Mchenry, Illinois
Reviewed 25 March 2017

Stayed here just one night but my husband was there all week. Comfortable, clean hotel with a very friendly staff and nice sized room. Bathrooms seem updated - nice shower head, etc. Decent HI breakfast and good coffee. From what I hear from the locals, this is the nicest hotel in town so enjoy! It's a little tough to figure...

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Helpful?
Thank Annette Y
Management response:

Thank you for taking time to complete this review. Our Holiday Inn Express & Suites Marshall, TX. is very pleased that you found our Hotel to be comfortable, clean, and our Staff to be very friendly. We take great pride in providing our Guests with a great stay and we thank you for your wonderful compliments. We look forward to...

Reviewed 20 March 2017

When we stayed there it was relaxing and fun the management bent over backwards to help us and moved us when they found out the room they gave us had someone smoking in it. They moved us and made sure that we were happy with our room.

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Helpful?
Thank Butch S
Management response:

Thank you for taking time to post your review. We are very pleased that your stay with us was relaxing and fun. We apologize that at first there was a problem with your room. Our Management and Staff take our Guests needs very seriously and we are happy that we resolved the issue for you and family. Thank you again...

Reviewed 14 March 2017 via mobile

This location is a little difficult to get to and even see from the highway. The afternoon staff has great sense of humor and very helpful on where the locals like to eat also. The double queen rooms has plenty of space. What I mean by that is, you know when you go in the room and the second queen...

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Helpful?
Thank Michael B
Management response:

Thank you so much for taking time to review our Holiday Inn Express & Suites Marshall. We regret that it is a little difficult to get to and see from the highway. We truly appreciate that you went the extra effort to get to us. Our rooms are very spacious and we are pleased that you noticed that. Your comments...

Killeen, Texas
Reviewed 28 January 2017 via mobile

I usually always stay at Holiday Inn when I travel which is alot all over TX. I checked into my room without incident...went to my rooms and immediately felt claustrophobic...and disgusted. I wasn't sure if someone else was staying in my room. It looked like the house cleaning team half assed cleaned. There was stuff still on chair..peanut shells looked...

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Helpful?
Thank Kathryn A
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Marshall, responded to this review

Hello Kathryn A, Thank you for staying with us and for sharing your experience. It is unfortunate that you were not able to fully enjoy your stay with us due to the condition of the room, but I am happy to hear that on your second night things were able to go your way. Nevertheless, I sincerely apologize for any...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the new Holiday Inn Express Hotel & Suites in Marshall near the Josey Ranch. Our Marshall, TX hotel is the perfect choice for both business and leisure travelers.Families looking for lodging in Marshall, Texas will love staying at our hotel, located just off I-20 at Highway 59, with close proximity to the educational institutes of ETBU, Wiley College and Texas State Tech. This Marshall, TX hotel is convenient to numerous local attractions, including the Josey Ranch, Caddo Lake, the Starr Family State Historical Site and our world-renowned pottery stores. Other sights and activities include the Riverboat Casinos in Shreveport-Bossier, a historic downtown and many yearly festivals.Business travelers will be impressed by the comforts of our Marshall, Texas accommodations. Situated in a suburban area, we offer you easy access to several large companies, such as the Marshall Courthouse, Weatherford, Martex Drilling Company, Nomac and the Marshall pottery manufacturers. Our Marshall, TX hotel also provides a Business Center with computer access, fax, copy and printing services and free high-speed, wired and wireless Internet access.While you are lodging in Marshall, TX, you can enjoy our amenities including a convenient Sweets Shop, an outdoor pool, a patio with grills and the free hot breakfast bar. ... more   less 

Additional Information about Holiday Inn Express & Suites Marshall

Address: 500 Interstate 20 E, Marshall, TX 75672-9700
Region: United States > Texas > Marshall
Price Range: ₹ 7,129 - ₹ 8,619 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Marshall 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Marshall
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Marshall staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Marshall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room away from freeway”
norinec2016, 24 Apr 2017 | Read review
“It is a little hard to find the road to the hotel as there isn't a sign at the intersection leading to the hotel.”
KimberlyB357, 29 Jun 2016 | Read review
“Get top floor away from elevator. Might help.”
Debug44, 12 Jun 2016 | Read review
“Close to I20 so you hear traffic all the time.”
myeyeshazel, 16 May 2016 | Read review
“Have them double check the rooms prior to your entering...”
282teem, 15 Jul 2015 | Read review
5 of 5
Booking.com
US$ 106* /night
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Hotwire.comUS$ 107
HIExpress.comUS$ 106
Expedia.comUS$ 106
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Prices are for 1 room, 2 adults
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