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Comfort Suites

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66 Reviews from our TripAdvisor Community

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Showing 66: English reviews
Dallas
Reviewed 2 weeks ago

Second stay since August--hot tub broken both times. Two of three fitness machines broken. There was no bedding for sleeper sofa even though I had requested when making reservations. After a long day didn't want to walk back down to desk to get it. Also, people at breakfast were walking around barefoot in pajamas with kids running around blocking food....

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Helpful?
Thank DFWMomto2
Lufkin, Texas
Reviewed 9 August 2016

The refrigerator in the room didn't work, but it certainly worked in the "hot" tub and pool!!! The air conditioner poured water in the floor! The front desk clerk assured me I could have a refund due to the A/C issue, pool being sub zero, "hot" tub being frigid, and refrigerator in room not working. He said I just needed...

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Helpful?
Thank Teresa F
Reviewed 8 August 2016 via mobile

We stayed here due to the fact they had an indoor pool and hot tub. The room was dated, the carpet had wrinkles and it smelt musty. The positive was the bed was very comfortable and the atmosphere was quiet. The room was clean and the continental breakfast was the usual fare. I however was concerned with the fact that...

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Thank Tonie L
Reviewed 7 August 2016

This hotel was sat right next to 2 other hotels. It was a very clean and good hotel. We traveled from Houston on a Friday night so we got there late but the staff was friendly and the check in was quick. The hotel had the basic amenities but that is all we needed for this trip. The breakfast bar...

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Helpful?
Thank javier n
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Comfort Suites Guest: Thank you for taking the time to let us know how good was you stay at our hotel. Feedback from our guests is very important your input help with our continuing efforts to provide great service and pleasant stays. Thank you for your business. Regards

Reviewed 19 July 2016

The carpeting in our room was so lumpy it was like walking on waves, you had to steady yourself to walk. My daughter &16 yr grandson were in another room and due to the tub that was bowed (not flat in the middle) they both fell, my daughter had to have your back x-rayed when se got home and has...

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Thank Ronster23
Overton, Texas
Reviewed 17 July 2016 via mobile

The staff is nice and the hotel is overall pretty clean. Our bathroom was big and had lots of counter space. It has an indoor pool and the breakfast was ok. We had a large group staying and they accommodated well. We would stay again.

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Thank Eatingfools
Texas
Reviewed 7 July 2016

The room was clean but did smell old. The inside pool/hot tub room was great but did get a little steamy. The hot tub was too hot so we asked to have the temp turned down. Our answer was to either turn it off or keep it on. We did find a heavy trash can to wedge in the door...

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Thank JustGia
Louisiana
Reviewed 2 July 2016

We had stayed here a couple of years ago and it is beginning to show some age. The front desk seemed to have some difficulty getting my reservation to come up but the lady did find it eventually. The place is showing signs of its age. However the room was clean and comfortable.

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1Thank cuzn
Texas
Reviewed 6 June 2016

The room smelled like mold. The carpet was dirty. The hot tub was not hot. We asked for our trash and towels to be done. They took trash and towels but never replaced towels. Had to keep asking for them.

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Helpful?
Thank sgholly95
COMFORT-TX056, Manager at Comfort Suites, responded to this review

Dear Comfort Suites Guest. Thank you for taking the time to let us know how was your stay at our property. I do apologize on behalf of our entire staff for failing in meeting your expectations, I shared your feedback with the proper departments to ensure we handle this issues in a different way. We really hope you give us...

Reviewed 23 May 2016 via mobile

We were flying ourselves from Florida back to Texas and had to stop here due to weather. The hotel was very fast and efficient. We were 'checked in' in a matter of minutes. They had the key and everything ready for us. The room was clean and already cooled off. Breakfast was very good and the dining room was not...

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Helpful?
Thank Daniel B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms

Additional Information about Comfort Suites

Address: 4402 S 1st St, Lufkin, TX 75901-7345
Region: United States > Texas > Lufkin
Price Range: ₹ 5,377 - ₹ 7,487 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 65
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Also Known As:
Comfort Hotel Lufkin
Comfort Suites Lufkin
Lufkin Comfort Suites
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Questions & Answers

Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 304 very quiet with nice view of wooded area”
 of 5 bubbles DFWMomto2, 22 Nov 2016 | Read review
“Choose somewhere else!!”
 of 5 bubbles 100teresaf, 8 Aug 2016 | Read review
“Will have to drive up the loop to get to any decent dining. Not much around that immediate area.”
 of 5 bubbles javiern981, 7 Aug 2016 | Read review
“Ask for one without the lumpy carpet and don't' get room 325, tub is bowed and you'll fall.”
 of 5 bubbles Ronster23, 19 Jul 2016 | Read review
“Fin another hotel”
 of 5 bubbles JCaraccio, 1 Dec 2014 | Read review
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