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La Quinta Inn Lubbock - Downtown Civic Center

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La Quinta Inn Lubbock - Downtown Civic Center
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319 Reviews from our TripAdvisor Community

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Showing 318: English reviews
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Milwaukee
Reviewed 4 days ago NEWvia mobile

Had an upstairs room that was nice and updated. Staff were friendly and breakfast was ok. The only issue I really had staying here is that they rent rooms to undesirable long-term tenants. The room right next to me had rowdy renters (who parked their bikes on the hallway railing) and they blasted music the whole day and night. When...

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Helpful?
Thank FunnyFisher
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I want to first thank you for leaving your remarks on your recent stay with us. It seems your stay was not up to your, or our standards. I want to apologize for guests that disrupted your evening, this is not the experience we wish our guest to have.

United States
HOTEL’S FAVOURITE REVIEW
Reviewed 21 June 2016

When staying in Lubbock I always use this hotel. It's comfortable and I like the remodeling they've done. The WIFI works well and I like the extra power jacks they have at the table so I can plug everything I need there.

Review collected in partnership with La Quinta
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Thank Jack O
About Hotel's Favourite Review
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for taking the time to submit a survey for our property, we hope to continue meeting your needs in the future. Thank you again, General Manager Sergio Silva

San Antonio, United States
Reviewed 1 week ago

We were there for a School function. The check in went fast as the entire hotel was booked for the gathering. The hotel doors and outside appearance needs some updating. Rooms were ok. The room was a little small and beds were double and not queen.

Review collected in partnership with La Quinta
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Helpful?
Thank J8910TVjasonb
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I read your comments on your recent stay with us, thank you for taking the time to give your remarks. I was happy to hear our front desk was on top of their game at time of check in, that was good to hear. Thank you again for your time.

Gallup, NM, United States
Reviewed 2 weeks ago

Review collected in partnership with La Quinta
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Thank kennethsE6959EP
LQ0521GM, General Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Clarkston
Reviewed 2 weeks ago

Out of all the La Quinta's I have stayed at this was one of the worst ones. We were awaken by another guest fighting. When I called to confirm there was a indoor pool & hot tub I was told there was a indoor pool & hot tub which is not the case. Noise, dirty, mold on shower curtain.

Review collected in partnership with La Quinta
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Helpful?
Thank Deborah H
LQ Customer Car... T, LQ Customer Care at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

Thank you for staying with us and for taking the time to share your review. Please allow me to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. Your specific concerns have been discussed with our...

Pampa, Texas, United States
Reviewed 2 weeks ago

BAD BAD BAD, worst hotel I have ever stayed at filthy, had to wait till after 5 to get in our room, because it wasn't ready, poop stains and pubic hair on bedding! Carpet was nasty!,No Awful wi-fi,BAD

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Helpful?
Thank KellyandLequeta P
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I want to thank you for leaving your remarks on your recent stay with us. I was very disappointed to read how dirty your room was. I have met with my housekeeping staff with these concerns to make sure this does not occur again. I know on the April 1st we were short handed in housekeeping which caused our rooms...

San Angelo, United States
Reviewed 3 weeks ago

Hotel is nasty and dated. Room reeked of deodorizer to cover smoking. Restroom was nasty. Had two rooms and both were in same condition. Bed spreads were nasty and stained. Carpet was stained. AC did not work. No hot water or pressure in shower. Bath was mostly held together with caulking. Furniture was worn out. Will never stay here again....

Review collected in partnership with La Quinta
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Helpful?
Thank jayh422
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

First want to thank you for leaving your remarks on your recent stay with us. I had also received your email on your survey that was personally sent to you. We can not improve with out the input that is given from our guest so that we assure this does not occur again. I also responded to your email that...

Wichita Falls, Texas
Reviewed 4 weeks ago

The La Quinta is definitely an older motel in downtown Lubbock. When the group I was with entered the lobby, the housekeeping staff had left towels they were folding on the tables in the dining area. Once we made it to our rooms, each room smelled old and one smelled like cigarrettes (although the sign posted in the lobby read...

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Helpful?
Thank Fdawg91
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I want to thank you for leaving your remarks on your recent stay. I want to apologize for the inconvenience of the staff folding towels in our lobby. We as a team try to help everyone as much as possible when needed so the guest have what is needed in rooms when arriving. As for the sign on our door...

Clovis, nm
Reviewed 18 March 2017

Older LaQuinta needs additional maintenance in each room, especially bathroom, while the room itself was clean. The breakfast area is small with a very limited menu. Very restrictive parking lot, especially near pool area. Quick access to highway and major city intersector.

Review collected in partnership with La Quinta
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Helpful?
Thank Albertm K
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I read the remarks you left on your recent stay with us. Thank you for taking the time to let us know where are improvements need to happen. I was glad to read that the rooms were clean and up to your standards I will pass that on to our housekeeping staff so they know their hard work is paying...

Quitman, Texas
Reviewed 11 March 2017

All the people working there were really nice and helpful. My room was very clean. When I ran into the staff they always asked if we needed anything just ask or call the front desk. There is lots of things to do close by. The highways are close so it makes it easy to get around town.

Review collected in partnership with La Quinta
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Thank Frankie H
LQ0521GM, Manager at La Quinta Inn Lubbock - Downtown Civic Center, responded to this review

I was thrilled that you found our property, during your recent stay so satisfactory. Our team is constantly striving to assure that our guest stay is pleasurable. I will pass on to my staff at how well they have done in accomplishing this goal. We hope to see you again when you are in our area. Thank you for your...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about La Quinta Inn Lubbock - Downtown Civic Center

Address: 601 Ave Q, Lubbock, TX 79401-2613
Region: United States > Texas > Lubbock
Price Range: ₹ 4,081 - ₹ 5,959 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Lubbock - Downtown Civic Center 2.5*
Number of rooms: 137
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Also Known As:
Lubbock La Quinta
La Quinta Lubbock
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Questions & Answers

Questions? Get answers from La Quinta Inn Lubbock - Downtown Civic Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rm 255 all day every day, I do have pics, but net issues getting them from my phone to the laptop,so y'all'll have to trust me on this.”
JohnTFord, 9 Nov 2016 | Read review
“1st floor was nice to take my pet out to do her business.”
McRower, 3 Sep 2015 | Read review
“Get a ground floor king”
jerryl168, 4 Jul 2015 | Read review
“place is very run down...not your average La Quinta quality”
melodyt977, 21 Jun 2015 | Read review
“All rooms open to the parking lot.”
ozarklandman, 17 Jun 2015 | Read review
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