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Clarion Hotel

TripAdvisorUS$ 69*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 79*
US$ 69*
Great Deal
US$ 78*
US$ 78*
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Clarion Hotel
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225 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Rosanky, Texas
Reviewed 2 days ago NEW

After driving for 7+ hours was MOST disappointed!! Only one elevator & then stairs! While unloading discovered the back door was NOT secure. No handicap access for upstarts. When finally got to our room, no toiletries, no hand towels, no bath mat -- think maybe a product of the immigration crackdown. Later noticed that vacant rooms had their curtains open...

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Helpful?
Thank Judith S
Carlsbad, New Mexico
HOTEL’S FAVOURITE REVIEW
Reviewed 8 April 2017

Another couple of doctor visits, another night in Lubbock, this time at the Clarion. This hotel was very nice. My first room smelled like smoke (they DO allow smoking on the premises) but they changed rooms with no problem. The room was comfy (king size bed) and roomy. There is a small bar that is open from 5 pm to...

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Helpful?
Thank William V
About Hotel's Favourite Review
DRockholt, Manager at Clarion Hotel, responded to this review

Thank you so much for your kind words regarding your stay with us. I am delighted that you enjoyed our breakfast and comfy rooms and we look forward to your next visit.

Irving, Texas
Reviewed 2 days ago NEW

We only stayed here one night thankfully. We were in town for a graduation and checked in late around 9pm and checked out 12 hours later. The bathrooms in both rooms had not been cleaned at all. There was hair in the sink and on the bathroom floor, no soap or shampoo in the bathrooms, and one toilet was dirty....

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Helpful?
Thank saadsiddiqui
Wichita Falls, Texas
Reviewed 1 week ago

This is probably an OK place to have a convention gathering, but for a hotel it stinks! The place is very dated, and none of the exterior doors to the building are secured. The rooms are comfortable enough, but the housekeeping service leaves much to be desired. I've never had a completely clean room when I've stayed here. And there's...

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Helpful?
Thank Ed D
DRockholt, General Manager at Clarion Hotel, responded to this review

Thank you for your review and comments about our hotel. I do apologize that your stay was not satisfactory. I can assure you that we do not have a skeleton crew and that we strive for cleanliness. I am you had am sorry that you had an issue.

Reviewed 1 week ago

I booked a "express deal" on priceline for Lubbock.. Priceline doesnt tell you location but says you could save 60%. Knowing that Holiday Express and Hampton inn is a 2.5 star in priceline rating system, I felt safe with 3 star express deal.. After you enter your credit card you then find out what it was.. Priceline website says about...

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Helpful?
Thank Bill B
Edmond, Oklahoma
Reviewed 1 week ago via mobile

Several of our extended family got rooms here for graduation. Many had to switch rooms, some twice! AC is lousy, light bulbs burnt out, faucets barely have action, toilet clogs for no reason. Check out the deadbolt on our door. Hotel is very tired and was probably very nice in the late 70's. Rooms are big and indoor pool is...

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Thank DemingFan
Reviewed 22 January 2017 via mobile

Rooms are dated but clean. Bed and pillows very comfortable. Hotel has a bar that you can get some food at if you don't want to go the the restaurant. The only issue I had with this hotel was if they give you a room at the back of the hotel there is very little lighting in the parking lot...

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Helpful?
Thank Phil T
DRockholt, General Manager at Clarion Hotel, responded to this review

Thank you for your review on Trip Advisor. We are delighted that you enjoyed your stay. We are working to replace all of the lights in the back and do have security each night for your safety. We have a contracting company in house at this time who do like to grill after they've worked all day. They are great...

greenville, tx
Reviewed 9 January 2017 via mobile

The staff is nice. Not a very new hotel. The room had a few blemishes, but everything was clean and in pretty good shape. I slept well. The highlight of my stay was the free breakfast buffet. It might just be the best I've ever had. Superb.

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Helpful?
Thank brad h
DRockholt, Guest Relations Manager at Clarion Hotel, responded to this review

Thank you so much for taking the time to review our hotel. We are delighted that you enjoyed your stay and especially your free hot breakfast buffet. We look forward to seeing you again if you are returning to Lubbock.

Reviewed 1 January 2017 via mobile

First of all, we arrive early evening on December 30th to our hotel, with a reservation. There are 6 of us so we reserved a room with 2 king beds. My husband had an email with a confirmation number. We get there and learn our reservation has been cancelled and our room has been given away. My husband logged into...

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Helpful?
Thank Mandyshea27
DRockholt, Guest Relations Manager at Clarion Hotel, responded to this review

Thank you for your review of our hotel. I am sorry for the mix up of your reservation. I can assure you the hotel did not cancel a third party booking and also we do not have rooms with two king beds. We have large rooms with two Queen size beds and rooms with a king and a pull out...

Reviewed 22 December 2016 via mobile

Love staying there with our Grandkids. The Grandkids start the day with Texas waffles. Then off to Christmas programs the kids are preforming at church. Afterward back to the Clarion where the kids enjoy the pool. Great place to stay.

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Helpful?
Thank Kate M
DRockholt, General Manager at Clarion Hotel, responded to this review

Thank you for your review of our hotel. We are delighted that you enjoy staying with us and look forward to your next visit.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Clarion Hotel

Address: 3201 S Loop 289, Lubbock, TX 79423-1320 (Formerly Holiday Inn Lubbock Park Plaza)
Region: United States > Texas > Lubbock
Price Range: ₹ 4,008 - ₹ 9,179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Holiday Inn Lubbock Park Plaza Hotel Lubbock
Park Plaza Lubbock
Lubbock Park Plaza
Lubbock Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
3 questions
Ask a question
over a year ago
colorado
Katy, Texas
8 months ago

See all questions (3)

Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“leaving the hotel”
billbI7084QA, 16 May 2017 | Read review
“Rooms 150-164 all have parking available right next to your room.”
davidcE1778FO, 18 Dec 2016 | Read review
“Inside room was nice for a view of the indoor pool and fountains.”
FlyFishFreak, 27 Oct 2016 | Read review
“Go somewhere else”
tomdM5118YV, 29 Sep 2016 | Read review
“The inside rooms facing the pool and atrium have a large window to enjoy the view.”
B5098HHpatricias, 7 Jun 2016 | Read review
5 of 5
TripAdvisor
US$ 69* /night
View Deal
Expedia.comUS$ 78
Booking.comUS$ 78
HotelsClickUS$ 79
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*Disclaimer
Prices are for 1 room, 2 adults
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