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Hampton Inn & Suites Lubbock Southwest

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Traveller (37)
Room & Suite (14)
Dining (8)
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Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“kim zion”(44 reviews)
“wonderful hotel”(9 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Airport Transportation
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Lubbock Southwest
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Lubbock Southwest
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (891)
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889 results
Traveller rating
689
139
36
15
10
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LanguageEnglish
689
139
36
15
10
Show reviews that mention
All reviewskim zioncomplimentary dinnerwonderful hotelthe managersfresh fruita great staythe loopthe staff was greatwould recommend this hotel to anyonetexas techgraduation weekendwould definitely stay here againoatmealclean roomshome away from homethe breakfast arealupe
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1 - 5 of 889 reviews
Reviewed 1 week ago

This hotel does will not meet your standards as far as cleanliness. The bed skirts had holes in them, toilet didn't work, Air conditioner would not work, there were bugs on the bed. I was very disappointed with the stay at this location.More

Review collected in partnership with Hampton
Thank lgar112286
Response from Trisha C, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 1 week ago

Dear lgar112286, We are very sorry you experienced problems during your visit. With the exception of the air conditioner, we were unaware of the other issues you experienced until your review came through. Had we known during your time here, we would have been happy...More

Hotel's Favourite
Reviewed 1 week ago via mobile

This is my third stay here. Clean, equipped, customer service is excellent. Room temp is comfortable, and beds are too! Hallways clean and fresh smelling. Breakfast is a bargain at FREE! Location is good but a bit difficult to find. I keep thinking I’m driving...More

Thank Wildcatmom60
Response from Trisha C, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 1 week ago

Dear Wildcatmom60, Thank you for taking time to review your stay. We are so happy that you chose to stay with us again! I am delighted to hear that your stay was an excellent one. We are located away from highway and street noise, and...More

Reviewed 4 weeks ago

We needed to stay in Lubbock overnight and picked this place. Clean, delightful and well appointed new facility. Plenty on eateries close by. The morning breakfast to speed you along the next day. All in all a good sojourn.More

Review collected in partnership with Hampton
Thank jacob g
Response from Trisha C, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 4 weeks ago

Dear jacob g, Thank you for taking time to review your stay. I am delighted to hear that you had a wonderful interaction with our front desk staff, and an excellent experience overall. We constantly strive to deliver the highest quality in guest service, cleanliness...More

Reviewed 29 March 2018

Great staff, and large beautiful room. Great value. I've only stayed here once but this will definitely be my hotel of choice when I'm in the area. Couldn't have asked for better. The staff are also friendly, and very helpful.More

Review collected in partnership with Hampton
Thank tptphd
Response from Trisha C, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 5 April 2018

Dear tptphd, Thank you for taking time to review your stay. I'm delighted to hear everything was excellent. Our entire team constantly strives to deliver the highest quality in cleanliness, guest service, and accommodations to each and every guest. I look forward to having you...More

Reviewed 26 March 2018

Front desk was extremely nice. Room was clean, beds were comfortable. Breakfast was good. Do not use Google maps for directions, it will take you to a house about a mile away. The pool is NOT heated. It was like ice! Noise level was crazy...More

Review collected in partnership with Hampton
Thank B7054RWjenniferc
Response from Trisha C, Front Office Manager at Hampton Inn & Suites Lubbock SouthwestResponded 29 March 2018

Dear B7054RWjenniferc, Thank you for taking time to review your stay. I'm happy to hear you liked the hotel. I am so very sorry about the Google directions. I'm still working on having it corrected. Also, we are having a heater installed in the pool....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 99 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lubbock
#1 Family Hotel in Lubbock
#2 Romantic Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 99 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Lubbock
#1 Family Hotel in Lubbock
#2 Romantic Hotel in Lubbock
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (14)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Denise E
15 April 2018|
Answer
Response from BigRobUTSA | Reviewed this property |
Look for a two bed “suite” which will have a sofa bed. It’s a little bit more cost than a standard room, but will have three beds.
0
Votes
sahshisjj
26 March 2017|
AnswerShow all 3 answers
Response from GWEST21 | Property representative |
Yes, each room offers complimentary wired and wireless internet. We also have wireless internet throughout the hotel, including the lobby, fitness area, pool, and guest laundry.
0
Votes
robertapeto
7 October 2016|
AnswerShow all 3 answers
Response from malagandhi | Reviewed this property |
unfortunately no... sorry.
1
Vote
Room Tips
"First floor room was quiet"
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"Our room on first floor was quiet"
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"Only four floors, so no room is hard to get to; everything easily accessible."
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"I have only been here once and the room was perfect."
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