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Quality Inn & Suites

Booking.comUS$ 88*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 122*
US$ 88*
US$ 122*
US$ 88*
US$ 122*
US$ 88*
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Quality Inn & Suites
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665 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn & Suites
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Showing 665: English reviews
Borger, Texas
Reviewed 2 weeks ago

Great and friendly staff!!! Love staying at this hotel! Thanks Lacee, Joe, Carla. You all went above and beyond to make our stay wonderful. The breakfast was great! Thanks Joe for making our waffles! We will be back!

Review collected in partnership with this hotel
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Helpful?
Thank s_porter121160
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words. We are all so gad you had a wonderful stay and Joe was able to make breakfast great. He is a favorite around here. We look forward to having you as our guest again soon. Safe Travels, La'Cee J Paxton

Midland, Texas
Reviewed 2 weeks ago via mobile

Everyone at the Quality Inn & Suites in Lubbock was super nice! It was a nice and quiet get away. I woke up early and hit the gym and pool to start out the day, then had a nice breakfast complimentary at the hotel. I was really impressed with the service all around. First, I had booked the wrong weekend...

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Helpful?
Thank rick1hart
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for this wonderful review. I am so pleased that the service you received from our staff was so accommodating. From our Front Desk to our Housekeepers, to our Breakfast Attendant it is always our goal to exceed the expectations of our guests. We look forward to your next stay with us. Safe Travels, La'Cee J Paxton

Reviewed 2 weeks ago

When we needed a room for an extra night, Lacee the GM, worked with us to get it and at a great price! This is our place to stay when visiting Lubbock, TX. People building relationships is what makes a great business. That is exactly what this hotel is doing!

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Helpful?
Thank Mike D
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words. It is always our goal to go above and beyond to ensure our guests leave with a smile on their face. It was my absolute pleasure meeting you both and assisting to extend your stay. We hope to have you as guests again soon. Safe Travels, La'Cee J. Paxton

Newcastle upon Tyne, England, United Kingdom
Reviewed 3 weeks ago

I am on a two week stay at this hotel and so far have been super impressed with it. I have only been able to leave a review of 5 but they deserve at least a 10. Joe, Lacy, Carla, Chris and all the guys have gone way above and beyond at making us feel welcome. Myself and my Wife...

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Helpful?
Thank KevYoung
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for your kind words. We have enjoyed having you both as guests in our hotel. From check in to check out it is always our goal to extend excellent customer service. We hope that you both will come back to visit us in Lubbock. Safe Travels Always, La'Cee J Paxton

Greenville, Texas
Reviewed 3 weeks ago

Greatest staff ever at a hotel. I stay in hotels 3-5 days a week and this tops every other chain by eas ad bounds. The night person that checked me in went above a beyond her duties to make sure I was set with everything I needed. Please keep up the great work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review collected in partnership with this hotel
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Helpful?
Thank ald6694
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a wonderful review. With all your traveling I know you are an expert we take your praise to heart. I are so happy to hear our staff made your check in a great experience. We hope to have you back as a guest soon. Until then safe travels, La'Cee...

Burleson, Texas
Reviewed 3 weeks ago

I always look forward to my travels to Lubbock because I know that I am going to be treated as a friend and valued customer by the staff at Quality Inn. All the staff have a warm welcome and ask if I need anything, and how my day is going. I've been staying with this motel for over 5 years,...

Review collected in partnership with this hotel
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Helpful?
Thank 226toddh
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review . I, along with the entire staff are so happy to hear we are your go to hotel. We look forward to your next trip to Lubbock and the Quality Inn and Suites. Again Thanks, La'Cee J. Paxton

Reviewed 3 weeks ago

This by far was the best Quality Inn we have stayed at. The family room was awesome but the best part was breakfast with Joe. He was a hoot and a great way to start the day. He made the breakfast buffet one of the best!!! I highly recommend you go ask for Joe in the morning. He is a...

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Helpful?
1Thank Cathy C
Lacee P, General Manager at Quality Inn & Suites, responded to this review

I just love the title of of this review. Breakfast with Joe has become a staple for our hotel. Thank you for sharing your kind words about our hotel and staff. We hope you will come back Lubbock and the Quality Inn and Suites soon. Safe Travels, La'Cee J. Paxton

Pharr, Texas
Reviewed 3 weeks ago

Having a good experience can sometimes be as simple as having a quick check-in, clean room and a pleasant experience. It's interesting that when problems arise, the opportunity exists for the staff to make it an extraordinary experience. We had just traveled 10 hours overnight, and arrived at the hotel a few hours early for our reservation. I was content...

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Helpful?
1Thank Lestat1805
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for sharing your great experience on Trip Advisor. I am so glad we were able to get you into your room quickly and invite you in for breakfast. It is always our goal to put ourselves in the shoes of our guests and help where we can. We hope you and your family make your way...

LOVINGTON
Reviewed 4 weeks ago

Vehicles had been broken into at least 3 times in a month . Police informed us and police advised that they had also let the staff know that the cameras we aimed at a back door , should have been set to capture all the lot after the first time ! No remorse from motel , no let's look at...

Review collected in partnership with this hotel
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Helpful?
1Thank Timothy B
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking the time to review our hotel. I do hate to hear that your vehicle was broken into while you were on our property. I was contacted investigating detective yesterday and let him know the surveillance video is available to review. We do have several cameras on our property with each of our parking lots...

Lubbock, Texas
Reviewed 4 weeks ago

We have stayed a few places in lubbock and this is the best we have experienced. Staff was friendly and rooms were nice. Breakfast was good. Only thing was the jacuzzi was cold the morning of our checkout, but overall a good place to stay in lubbock.

Review collected in partnership with this hotel
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Helpful?
1Thank deanafun
Lacee P, General Manager at Quality Inn & Suites, responded to this review

Thank you so much for taking your time to write such a lovely review I am so glad to see you enjoyed your recent stay. It is so nice to hear that our staff was friendly. I have our maintenance team working on resolving the Jacuzzi issue. The entire team and I hope the next time you're in Lubbock you...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities

Additional Information about Quality Inn & Suites

Address: 3430 W Loop 289, 34th Street & Loop 289 South, Lubbock, TX 79407-3745
Region: United States > Texas > Lubbock
Price Range: ₹ 5,042 - ₹ 9,438 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 65
Reservation Options:
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Also Known As:
Quality Hotel Lubbock
Quality Inn And Suites
Quality Inn Lubbock
Lubbock Quality Inn
Hotel Style:
#1 Best Value Hotel in Lubbock
#2 Business Hotel in Lubbock
#3 Family Hotel in Lubbock
#3 Romantic Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
7 questions
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Texas
over a year ago
Fort Collins, Colorado

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wish all rooms had handicapped commodes. So hard to get down.”
beverkyl, 21 Apr 2017 | Read review
“third floor is quieter.”
C3201IKmiked, 7 Apr 2017 | Read review
“Call direct if you have any questions the lobby staff were very personable.”
P8642LZcathyc, 31 Mar 2017 | Read review
“Don't feel secure . The hotel is not watching out for you ”
TimothyB347, 30 Mar 2017 | Read review
“request for a room that is not on the corner closest to the freeway, depending on time of day, the traffic noise can be annoying.”
johnnyw111, 22 Feb 2017 | Read review
5 of 5
Booking.com
US$ 88* /night
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QualityInnUS$ 88
Expedia.comUS$ 88
TripAdvisorUS$ 88
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Prices are for 1 room, 2 adults
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