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Baymont Inn & Suites Lubbock West

Booking.comUS$ 111*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 117*
US$ 111*
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US$ 117*
US$ 117*
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Baymont Inn & Suites Lubbock West
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410 Reviews from our TripAdvisor Community

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There are newer reviews for Baymont Inn & Suites Lubbock West
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Showing 410: English reviews
San Angelo, Texas
Reviewed 7 November 2016

The hotel was clean, comfortable, and the staff was friendly...but neither of the ice machines were working. My in-room phone had a blinking light that no one could disable, and the furniture in the room looked like it was second hand.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Elizabeth G
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

Elizabeth G, thank you for your review. I apologize about our ice machines being down during your stay. We were able to get the issue resolved. I hope to see you again really soon. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West

Reviewed 31 October 2016 via mobile

The room was decent. It was clean and it was a place to sleep. Better then some hotels I've stayed at, not near as good as most. The bottom fitted sheet had a small tear in it. It also kept coming off the bed, leaving me to sleep on a thin mattress pad and a piece of ripped plastic that...

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Helpful?
Thank Destiny04
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

Destiny04, Thank you for your review. I would love to speak to you about it if you could please call me at 806 799-9999 ext 502. I will have a conversation with my entire staff to make sure that this particular situation doesnt happen again. Nick Metcalf General Manager Baymont Innn & Suites Lubbock West

Alabaster, United States
Reviewed 24 October 2016

The Room was small for the king size bed in it. The room felt crowded The wash cloths and towels were extremely worn. You could almost see through them.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Louis M H
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

Louis M H, I am sorry that you had these issues with us during your stay. I will address all of these items personally. I hope that you will give us another chance next time that you are in Lubbock. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West

Amarillo, Texas
Reviewed 24 October 2016

Rooms were clean. Lobby very nice. Breakfast was good! We checked in at after midnight with no problems. Went back to front desk for extra blankets and towels! Great Service! Thank you Trupti for making our stay pleasant. She deserves several gold stars!! We will stay again for sure. Great location for leaving the Tech football game. Only took about...

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Helpful?
Thank rebeccaperry
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

rebeccaperry, I am so happy to hear that Trupti was able to make your stay more pleasant. We hope to see you at the next game! Nick Metcalf General Manager Baymont Inn & Suites Lubbock West

El Paso, Texas
Reviewed 24 October 2016

Quick trip to Lubbock to visit daughter at school. Nick at the front desk helpful and courteous. Room clean and comfortable. Easy access to the highway and resteraunts.

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank lawrencea814
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

lawrencea814, Thank you for your kind words. I always love to hear that our guests enjoyed their stay. I hope to see you soon, and hope you had a great round of golf. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West

New York City, New York
Reviewed 23 October 2016

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank mjgdixon
LAKEWOOD
Reviewed 21 October 2016

They were waiting for us with keys in hand and made the checkin process quick and easy. Very nice lobby and room as well as comfortable bed. Would stay there again in a heartbeat

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank SUE R
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

SUE R, We are glad that you were able to check in fast and easy, and am glad to hear that you will stay with us again in a "heartbeat" We hope its soon. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West

texas
Reviewed 20 October 2016

The staff is always friendly, helpful and very welcoming. The rooms are quite clean and well tended. Everyone staying at this hotel seems to be happy to be there. Have not encountered any issues. The location is great for any Texas Tech events, Nick and his staff are always doing whatever needs to be done to keep their customers happy....

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Helpful?
Thank ouizer
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

ouizer, Thank you so much for staying with us, I appreciate your kind words. We always enjoy going above and beyond for guests. It is always a pleasure to get to know each one of our guests on a personal level. Nick Metcalf General Manager Baymont Inn & Suites Lubbock Tx

Allen, Texas
Reviewed 19 October 2016

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank Rodney/Maria W
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

Big Spring, Texas
Reviewed 18 October 2016

The room was serviced around1:00 pm after I requested it to be done before 12 noon, due to the reason, I got off at that time and wanted to go to sleep. The washer was out of order. Even thought the manager wanted us to have them do it for us. Not comfortable with that request. Other than that, it...

Review collected in partnership with Baymont Inn & Suites
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Helpful?
Thank alonsoe147
Nick M, General Manager at Baymont Inn & Suites Lubbock West, responded to this review

alonsoe147, I am happy to hear that most of your trip was great with us. I apologize about the washing machine. We will have that situated the next time that you are in Lubbock. Nick Metcalf General Manager Baymont Inn & Suites Lubbock West

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the new Baymont Inn & Suites Lubbock West! Everything's bigger in Texas, including the Southern Hospitality that has made our Lubbock hotel a guest favorite. From the South Plains Fair Grounds and Mackenzie Park to the Civic Center and United Spirit Arena, special events are always happening near our Lubbock hotel. Whether you need to quickly get to Texas Tech University, Lubbock Christian University, Covenant Medical Center, or The Heart Institute, our great location makes for a fast and easy commute. When you stay at our Lubbock hotel, you are right next to the Canyon West Shopping Center and just minutes from the South Plains Mall for some great shopping. Close to West Texas's best shopping, dining, and entertainment, our newly renovated hotel offers everything you need for a great vacation or productive business trip. Our friendly staff is happy to give you tips and recommendations on must see attractions, the best boutiques, and fine dining options, or give you easy and quick directions to get you on your way to the next stop. While staying at our modern and highly rated hotel, enjoy our complimentary hot breakfast buffet to get your day started on the right foot and stop off at our beautiful indoor heated pool, hot tub and dry sauna for a relaxing end to your busy day. There's plenty of free parking available for large vehicles and trailers, and we are set just enough off the highway that there's never road noise to interfere with your restful night's sleep. Our spacious rooms and huge suites are great for larger groups, families, and longer stays, and our lightning fast free hi speed internet can accommodate even the most demanding needs for business or play. Whether you are here for a day, a long weekend, or a semester, depend on us at the new Baymont Inn & Suites Lubbock West to provide you with the best service and quality you've come to expect from the Wyndham family of hotels. ... more   less 

Additional Information about Baymont Inn & Suites Lubbock West

Address: 6015 45th St, Off West Loop 289 & Marsha Sharp Freeway, Lubbock, TX 79407-3705 (Formerly The Palms Hotel & Suites)
Region: United States > Texas > Lubbock
Price Range: ₹ 5,171 - ₹ 8,597 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Baymont Inn & Suites Lubbock West 2.5*
Number of rooms: 72
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Also Known As:
Best Western Plus Palms Hotel Lubbock
Best Western Plus Palms Hotel And Suites
Best Western Palms Hotel
Best Western Lubbock
Lubbock Best Western
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Questions & Answers

Questions? Get answers from Baymont Inn & Suites Lubbock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor has the suites at the back of the facility. 1st floor room in same area also very convenient to small covered parking area.”
rbmeoe, 13 Dec 2016 | Read review
“quiet floors, very warm pool”
denisemW7037PL, 17 Oct 2016 | Read review
“Ask for a room away from the road”
JeMaSan, 30 Aug 2016 | Read review
“The Jacuzzi suite Is The best”
355nikkid, 20 Aug 2016 | Read review
“all the rooms are excellent, with a lot of options”
3ds311, 19 Aug 2016 | Read review
5 of 5
Booking.com
US$ 111* /night
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Expedia.comUS$ 117
Orbitz.comUS$ 117
TravelocityUS$ 117
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*Disclaimer
Prices are for 1 room, 2 adults
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