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Arbor Inn and Suites

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#20 of 64 Hotels in Lubbock
Certificate of Excellence
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220 Reviews from our TripAdvisor Community

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There are newer reviews for Arbor Inn and Suites
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Showing 220: English reviews
San Antonio, TX
Reviewed 21 May 2012

This family owned inn is totally unique. Each room is designed for maximum comfort and space. Every room is a suite at a normal room price. You can really spread out in comfort in these rooms. They are meticulously maintained and the beds are extra comfortable. You are more than likely to see the owners on the property every day....

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Helpful?
Thank txcarguy
Rob M, Manager at Arbor Inn and Suites, responded to this review

It's so nice to hear from you. It's an honor that you've come back to us time and time again! Thank you for taking the time to review us. You left a lovely description for future visitors. Please let us know if there's anything we can do to make your stay that much better! Thanks, Rob Meyer, Manager

Abilene, Texas
Reviewed 17 May 2012

I don’t write reviews for the places I stay at because they either meet expectations or are awful. Arbor Inn was a pleasant surprise. I ended up there because I couldn’t get a room anywhere else near where I needed to go. Everything from the spaciously magnificent room, friendly service, complimentary dinner and breakfast were unbelievable. My last stay was...

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Helpful?
Thank C K
Rob M, Manager at Arbor Inn and Suites, responded to this review

I'm thrilled that we were a pleasant surprise! It's a huge compliment to receive such high praise from someone like you. Thank you for your kind words. Please don't hesitate to let us know if there's anything we can do to make your stay with us that much better! We'll see you next time you're in Lubbock! Thanks, Rob Meyer,...

Oregon
Reviewed 10 May 2012

Only stayed one night, but which I had stayed longer. We were greeted by Rob the manager, inviting us to the manager's dinner of hot dogs, chips and brownies. We didn't partake as we were heading for the FREE laundry to do much needed washing, but many of the guests were partaking, and seemed very pleased. Couldn't believe the size...

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Helpful?
Thank Gamsilon
Rob M, Manager at Arbor Inn and Suites, responded to this review

I'm thrilled to hear that we made you feel so welcome and comfortable! We know how laundry can accumulate when you're on the road. It's great that you got the opportunity to wash and dry your cloths! I'll definitely take your feedback about the tables into consideration. It would be a nice addition in the future. Thank you for the...

Edgewood
Reviewed 23 April 2012

This motel is VERY large, clean, and comfortable! The staff is fantastc, welcoming, helpful, and very accommodating! We had the most wonderful weekend! (And, walked over to Joe's Crab Shack for an amazing meal with great people!) Thank you Texans for you fantastic hospitality!

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Helpful?
Thank Lori W
Rob M, Manager at Arbor Inn and Suites, responded to this review

Lori, It's so great to hear from you! I'm glad you enjoy our accommodations and find everything clean and comfortable. I know the staff will be thrilled to read your comments as well. We'd be happy to welcome you back again any time! Thanks, Rob Meyer, Manager

Reviewed 6 April 2012

This was my second stay here. I visited 2 years ago when our daughter started at Tech. Things I love about this hotel: king suites have lots of room & great balcony to let in fresh air, Rob is great and does so much to assist you, easy on & off the loop, kitchen is spacious, united grocery is close,...

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Helpful?
Thank Elizabeth1002
Rob M, Manager at Arbor Inn and Suites, responded to this review

It's wonderful to hear from you. I'm so glad you enjoy staying with us when you visit your daughter. I do apologize about the miscommunication about the pots and pans; our front desk staff should have communicated to you that we are happy to provide pots and pans if you make us aware in advance. Our pool will open the...

Flower Mound, Texas
Reviewed 27 March 2012

The Good: - Price and overall value - Very large and nicely appointed room with couch, desk, microwave, mini fridge, lots of storage, coffee maker and TV - The hotel was very clean and orderly throughout - Decent breakfast item selection - Ice cold bottled water (free) available throughout the day - Very friendly staff - Plentiful hot water -...

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Helpful?
Thank FlyingThunderMonkey
Rob M, Manager at Arbor Inn and Suites, responded to this review

Thanks for taking the time to write a thorough, thoughtful review. I'm glad you enjoyed a few of the unique touches we try to include in every guest's stay. We also appreciate your feedback about the room updates--we will certainly keep your comments in mind moving forward. We would love to welcome you back again any time. Thanks, Rob Meyer,...

San Antonio, Texas
Reviewed 18 March 2012

Overall this is a decent place for the money BUT....... * The main TV is not a flat screen? Isn't this 2012? but there is a 20" flat tv on the computer desk * There is only "one" sink in the double queen room, while there is a microwave & fridge * I had non-smoking room, but the hallway smelled...

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Helpful?
1Thank Will L
Rob M, Manager at Arbor Inn and Suites, responded to this review

Will, You have some great notes that I will definitely share with my team. I'm glad you enjoyed your stay, even though you were disappointed with your room's surrounding hallway. We'll try to find a solution so your next stay is even better. Thanks again for your feedback, Rob Meyer, Manager

Denver, CO
Reviewed 6 March 2012

This was a nice property at a very good price. My one-bedroom unit had French doors onto a roomy balcony, a large bathroom, a full kitchen, and a lovely bed. So why not five stars? First, I had asked for a room on the top floor and was told when I checked in that there were no rooms available on...

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Helpful?
2Thank crwdenver
Rob M, Manager at Arbor Inn and Suites, responded to this review

Thank you for taking the time to review us. It's extremely important to us to give each guest a comfortable and personalized experienced and I apologize if you were at all disappointed. I wanted to let you know that we do provide kitchen utensils if you make the front desk aware that you need them, though I apologize about the...

Keller
Reviewed 26 February 2012

I have stayed at the Arbor Inn and Suites several times. It is a very nice hotel for a reasonable price. The rooms are very large, the pool is very nice, (although a bit cold for me), and has a resort feel. The breakfast is good with a waffles, biscuits and gravy, cereal, and fruit. They have lemonade and cookies...

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Helpful?
1Thank Cruzn3
Rob M, Manager at Arbor Inn and Suites, responded to this review

Thank you very much for your kind review. I'm so glad you have enjoyed your stays with us. We pride ourselves on providing excellent customer services with a personal touch, so I'm glad you found the staff friendly and the rooms comfortable. We would love to welcome you back again the next time you're visiting the kids! Thanks, Rob Meyer,...

Lahaina, Hawaii
Reviewed 31 January 2012

My wife and daughter and I stayed here for two nights while attending a 'Connect Tech' event for admitted students to Texas Tech. I usually reserve hotels, but was off on Maui so my wife discovered and booked with this unfamiliar hotel - Arbor Inn. I was ambivalent when I heard the low price, but we travel a lot with...

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Helpful?
1Thank LahainaFamily
Rob M, Manager at Arbor Inn and Suites, responded to this review

Thank you so much for your kind review. I'm so glad you were pleasantly surprised by your recent visit. We pride ourselves on providing a clean and accommodating for all of our guests--human and canine alike! Congratulations to your daughter on her acceptance; we look forward to welcoming the whole family back again in the coming years! Thanks, Rob Meyer,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The largest, most comfortable rooms in Lubbock happen to be at the Arbor Inn and Suites, a family owned hotel that is sure to guarantee the luxury, comfort and enjoyments that you've been hoping for. Whether you are in town to visit your Red Raider, on a college visit, or just here to enjoy the panhandle, be assured that you will receive comfort, convenience and value with our hotel rooms with an average of over 450 square feet. Extended stay guests of Lubbock are welcome to stay in our rooms equipped with full kitchens. ... more   less 

Additional Information about Arbor Inn and Suites

Address: 5310 Englewood Ave, Lubbock, TX 79424
Region: United States > Texas > Lubbock
Price Range: ₹ 7,503 - ₹ 9,072 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Arbor Inn and Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Arbor Hotel Lubbock
Hotel Style:
#8 Family Hotel in Lubbock
#10 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Inn and Suites staff and other travellers.
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Questions? Get answers from Arbor Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to entertain a group in your room, ask for one that has a small kitchen and enough room around the television to watch a game.”
 of 5 bubbles Deannadurbin, 18 Dec 2016 | Read review
“rooms on the end closer to main lobby are best”
 of 5 bubbles Travel4pet, 10 Dec 2016 | Read review
“Avoid pet rooms. Don't walk on carpet without shoes.”
 of 5 bubbles verag751, 7 Oct 2016 | Read review
“3rd floor - wonderful sunrises but be prepared for noise from the highway if windows are open. 2nd floor (East) - a view to trees and pool.”
 of 5 bubbles ToThePoint2015, 26 Aug 2016 | Read review
“handicap rooms if available are larger and cozier”
 of 5 bubbles goodexperieince, 22 May 2016 | Read review
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