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BEST WESTERN PLUS Lubbock Windsor Inn

Booking.comUS$ 86*
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#22 of 66 Hotels in Lubbock
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$ 134*
US$ 86*
US$ 134*
US$ 86*
US$ 134*
US$ 86*
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BEST WESTERN PLUS Lubbock Windsor Inn
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739 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Lubbock Windsor Inn
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Showing 733: English reviews
Odessa, United States
Reviewed 18 September 2015

The quality of this facility was above standard, and the staff on check-in was friendly and helpful. However, I believe I lost some extremely valuable personal items in a backpack I left in the room during the day due to negligence on the part of the housekeeping staff. On check-out the staff was not very sympathetic to my situation and...

Review collected in partnership with Best Western
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Helpful?
Thank Ronald W
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank You for your kind words about our facility. Per our records, your claim was for missing entire backpack(NOT items from it) after checking out, you stopped back to hotel, our staff members walked with you to the room TWICE and did not find anything, staff did everything to assist you, staff can't help you if you left the backpack...

el paso, United States
Reviewed 15 September 2015

Hotel and room smells like smoke. They put a room deodorizer by the air but it does not take the smell away. The front desk and housekeeping ladies are great, very friendly. We were not there for the football game.

Review collected in partnership with Best Western
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Helpful?
Thank Patricia C
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Our facility is 100% non smoking, we impose heavy penalties for smoking violation, sometime guests simply ignores policies, in such cases staff have to go thru series of remedies to eliminate smoke odor to provide pleasant experience to following guests. In your case we failed to do so and on behalf of our entire staff I would like to apologize...

Grand Prairie, United States
Reviewed 15 September 2015

Overall all very good. Breakfast was excellent with a variety of cereals, pastries, coffees and other beverages. Rooms clean and reasonably quiet. Indoor pool was an added highlight. Housekeeping staff were courteous and efficient, as was the front desk staff. The final factor in choosing this location was the reliability of the Best Western branding and also the pet friendly...

Review collected in partnership with Best Western
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Helpful?
1Thank Marilyn W
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

I would like to begin with saying thank you for your kind words about our facility and staff. I'm happy to hear that our exclusive pet friendly room was a very accommodating pick for you and your poodle. Hope to see you again, soon.

Dallas, United States
Reviewed 13 September 2015 via mobile

Comfortable room. Friendly staff. We will be back. I didn't have breakfast because I was too comfortable to get up. My husband said I missed a good breakfast. Maybe I can make myself get up next time. Stay here when you travel.

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Helpful?
Thank Sandra M
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We at our facility do greatly appreciate your kind words and for taking the time to give us your compliments! Hopefully on your next stay you can bring the bed down with you for breakfast..lol.

Reviewed 3 September 2015 via mobile

I've chosen this Best Western to stay at when I'm in Lubbock, TX. I've been using it for a number of years now and have never had a bad experience. I've even settled on a room I like and now request it each time. So far my request has always been abled to be honored. I can recommend this Best...

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Helpful?
Thank George W
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

We do appreciate your loyalty and we take pride in having loyal customers like yourself. Thank you!

Amarillo, Texas
Reviewed 1 September 2015

My wife and I stayed here while helping my Son move into a new apartment on August 14, 2015. This is supposed to be a Best Western Plus. I guess the plus means cigarette smoke. This is supposed to be a 100% non smoking hotel. Our room wreaked of smoke. When we called to complain and request a different room,...

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Helpful?
2Thank Tim G
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Congratulations on enrolling your son in Texas Tech. We appreciate you being a loyal diamond rewards member. On behalf of our entire staff, I would like to apologize for not exceeding your expectations. We take each and every feedback very seriously and take it as an opportunity to improve. We hope you will give us another chance in the future.

Reviewed 1 September 2015 via mobile

For the last two nights , I stayed here for business . I thought something was strange about my room door . As I left for dinner last night , I realized that I didn't need the card key to unlock the door . I just had to turn the handle and push the door open . Immediately , I...

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Helpful?
2Thank Krghiwaydistamatx
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

I would like to apologize for the experience you had and would like to thank you for bringing deficiency to our attention right away, these electronic locks have' batteries that do go out without any prior warnings. Unfortunately, due to sold out night we could not offer you an alternate room and staff had to offer personal security assistance while...

Reviewed 27 August 2015

We had a great room at a reasonable rate for one night during our return from a road trip to Colorado. The included internet and breakfast were top notch. The express checkout was easy and access to the our car from the room was simple.

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Helpful?
Thank Ron S
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

' Top Notch ', what a great choice of words to complement our establishment! Thank You so much!

Lubbock, United States
Reviewed 26 August 2015

Desk clerk was alone during peak check-in times causing delays. Also, desk clerk did double duty keeping the breakfast area clean and supplied. Result: delays in service. Room was clean and everything worked. Food was pretty good and well presented. WiFi was very good. Outside was dirty with cigarette butts and weeds. This is an old hotel and in my...

Review collected in partnership with Best Western
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Helpful?
Thank Rex T
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

I would like to thank you for your time and feedback, it is always appreciated. We always have enough staff in all areas, it may result from being back to school weekend that we were short handed. I would like to apologize for the delay of services and for the outside not being up to par. We are revamping the...

Chapala, Mexico
Reviewed 25 August 2015

There is really nothing special about the hotel, and again nothing bad. One thing, the pillows are the best! The hotel is pet friendly and our room was very clean. The only bad part is they make you sign an agreement that you can not leave the pet in the room alone. At Red Roof Inn you can leave the...

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Helpful?
Thank Pilgrim45900
ICare_44499, Guest Relations Manager at BEST WESTERN PLUS Lubbock Windsor Inn, responded to this review

Thank you for your honest opinion. Absence of pet owners makes unattended pets uncomfortable in an unfamiliar environment and causing pets to disturb other guests, due to such incidents in the past we have to stricken our pet policies. This may cause pet owners such as yours concerned and that is the reason why we make pet owners aware of...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
100% NON SMOKING. Interior corridor room entrances. With elevator. Very friendly staff. Indoor heated swimming pool, hot tub, fitness center, business center. Complimentary full hot breakfast, free wi-fi, free parking. All rooms equipped with LCD tv, Micro/Fridge, Iron/Ironing board, hair dryer, iPhone docked alarm clock. King rooms with recliner and double queen with lounge chair and ottoman.Located off of the I 27 at a junction of loop 289, hwy 84 & hwy 87. Very easy entry/exit. Close to restaurants, Texas Tech University, United spirit arena, Medical district, airport, golf courses and downtown. ... more   less 

Additional Information about BEST WESTERN PLUS Lubbock Windsor Inn

Address: 5410 Interstate 27, Lubbock, TX 79404-4500
Region: United States > Texas > Lubbock
Price Range: ₹ 5,082 - ₹ 9,327 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Lubbock Windsor Inn 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Lubbock Windsor Hotel Lubbock
Lubbock Best Western
Hotel Style:
#1 Green Hotel in Lubbock
#5 Best Value Hotel in Lubbock
#7 Romantic Hotel in Lubbock
#11 Business Hotel in Lubbock
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Lubbock Windsor Inn staff and other travellers.
2 questions
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Fort Worth, Texas

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Questions? Get answers from BEST WESTERN PLUS Lubbock Windsor Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for updated room”
pandocarlos, 29 Apr 2017 | Read review
“Ask for handicapped rooms if needed before you book the room”
Muhyees, 18 Mar 2017 | Read review
“Haven't had a bad room here exits centrally located”
llrickman, 16 Mar 2017 | Read review
“No suggestions other than 2nd floor at ends are usually quietest.”
jpbrowser1, 14 Mar 2017 | Read review
“No problems with my room which was on the main floor.”
kk19652014, 16 Feb 2017 | Read review
5 of 5
Booking.com
US$ 86* /night
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Prices are for 1 room, 2 adults
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